- Team Oversight: Supervise and mentor an overseas team responsible for handling chargeback alerts, ensuring adherence to company policies and procedures.
- Training and Development: Develop comprehensive training programs to equip team members with the knowledge and skills required to accurately assess dispute claims, differentiate between legitimate disputes and fraudulent activity, and adhere to regulatory requirements.
- Quality Assurance: Implement quality assurance measures to ensure accuracy and consistency in dispute resolution processes. Conduct regular reviews of team performance and provide constructive feedback to maintain high standards of work quality.
- Dispute Analysis: Analyze dispute data and trends to identify areas for process improvement and develop strategies to minimize chargeback rates and associated financial losses.
- Fraud Detection: Collaborate with internal stakeholders to identify patterns of fraudulent activity and develop proactive measures to mitigate risks associated with 1st party and 3rd party fraud.
- Documentation and Reporting: Maintain accurate records of dispute cases, including outcomes and resolutions. Generate reports to track key performance indicators and provide insights for decision-making purposes.
- Bachelor's degree in Business Administration, Finance, Accounting, or related field.
- 2-4 years of experience in chargeback management or dispute resolution, preferably with aeropay1-2 years in a supervisory role.
- Strong understanding of chargeback processes and fraud detection techniques.
- Excellent communication and leadership skills, with the ability to motivate and inspire team members.
- Detail-oriented with a focus on accuracy and efficiency.
- Proficiency in Excel and other data analysis tools.
- Ability to thrive in a fast-paced and dynamic work environment.
- Atlanta, GA.
- Company-subsidized medical, dental, & vision plans
- 401(k) plan with company match
- Stock options and bi-annual bonus
- Uncapped PTO to encourage a healthy work/life balance (2-week MINIMUM required)
- Generous paid leave programs, including 16-week paid parental leave and disability benefits
- Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
- Company-wide in-person events and team outings
- Lifestyle enhancement program
- Company equipment provided (Windows & Mac options)
- Annual performance reviews with opportunities for growth and career development
-
Disputes Supervisor
1 day ago
PrizePicks Atlanta, United States Full time· At PrizePicks, we are the fastest growing sports company in North America, as recognized by Inc As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. O ...
-
Disputes Supervisor
6 days ago
teamworkonline Atlanta, United StatesAt PrizePicks, we are the fastest growing sports company in North America, as recognized by Inc As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our ...
-
Accounts Payable Specialist
3 days ago
Safe-Guard Products International LLC Atlanta, United States**Job Title**: Accounts Payable Specialist (hybrid) · **Location**:US-GA-Atlanta (Sandy Springs) · **FLSA**: Exempt · **Job Overview**: · This is a high-volume, fast-paced, customer-facing position with responsibilities for processing vendor payments as well as commission and inc ...
-
Denial Management Specialist
3 days ago
Northside Hospital Atlanta, United StatesNorthside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possi ...
-
Accounts Receivable Coordinator
3 days ago
TRC Talent Solutions Atlanta, United StatesJob Description · Job DescriptionAs a supervisor, the incumbent in this position assists the Manager with strategic direction and contributes to thedepartment strategy. This individual is responsible for providing employees with guidance inhandling difficult or complex problems a ...
-
Area Supervisor, Trade Credit Services
1 week ago
Home Depot Management Company, LLC Atlanta, United StatesPosition Purpose: · The Area Supervisor, Trade Credit Services is responsible for the processes associated with leading, coaching and managing an assigned credit & collections team for the Pro Trade Credit program. This includes but is not limited to, recruiting, hiring, trainin ...
-
Accounts Receivable Coordinator
1 week ago
TRC Talent Solutions Atlanta, United StatesAs a supervisor, the incumbent in this position assists the Manager with strategic direction and contributes to the · department strategy. This individual is responsible for providing employees with guidance in · handling difficult or complex problems and in resolving complaint ...
-
Accounts Receivable Specialist
1 week ago
Schindler Atlanta, United StatesLocation: Atlanta, GA, Georgia, United States · Job ID: 74754 · We Elevate... You · Our mission is to keep cities and people around the world moving. Since 1874 Schindler has an outstanding reputation for not only elevating buildings, but the well-being of everyone who lives and ...
-
Accounts Payable Specialist
5 days ago
Asset Living Atlanta, United StatesCompany Overview · Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion h ...
-
Accounts Receivable Supervisor
3 days ago
TRC Talent Solutions Atlanta, United StatesJob Description · Job DescriptionTRC Talent seeks a full time AR Supervisor for a leading firm based in the Dunwoody area. Candidate must have related experience and supervisory/team lead experience. This is a hybrid roles (3 days in office). · Monitors accounts receivables for ...
-
Accounts Receivable Specialist
3 days ago
Schindler Atlanta, United StatesLocation: Atlanta, GA, Georgia, United States · Job ID: 75222 · We Elevate... You · Our mission is to keep cities and people around the world moving. Since 1874 Schindler has an outstanding reputation for not only elevating buildings, but the well-being of everyone who lives a ...
-
Subrogation Claims Specialist
3 days ago
Genpact Atlanta, United StatesGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our p ...
-
Base Maintenance Manager
1 week ago
Jetlinx Atlanta, United StatesSummary: · The Base Maintenance Manager provides oversight to the overall maintenance operations for, but not limited to, programs, policies, scheduling, and assignment of work for their assigned locations. Ensures all aircraft are airworthy, placing the safety of passengers and ...
-
Senior Claims Specialist
1 week ago
Berkley Atlanta, United StatesCompany Details: · Vela Insurance Services provides specialized Excess and Surplus Lines Casualty and Professional Liability insurance solutions in the following four market segments.: Construction, Specialty Casualty, Velocity Smal Business & Professional Liability. We offer na ...
-
Senior Complex Claims Specialist
1 day ago
Berkley Atlanta, United StatesCompany Details: · Vela Insurance Services provides specialized Excess and Surplus Lines Casualty and Professional Liability insurance solutions in the following four market segments.: Construction, Specialty Casualty, Velocity Smal Business & Professional Liability. We offer na ...
-
court reporter
1 week ago
Superior Court of Fulton County Atlanta, United StatesSUPERIOR COURT OF FULTON COUNTY · JOB ANNOUNCEMENT FOR THE POSITION OF · COURT REPORTER - ASSIGNED · SALARY GRADE K4: $66,839 - $72,000 · Unclassified Position in the Superior Court Administrator's Office · (Current Vacancy in Superior Court Administration) · CLOSING DATE: Open ...
-
court reporter
1 week ago
Superior Court of Fulton County Atlanta, United StatesSUPERIOR COURT OF FULTON COUNTY · JOB ANNOUNCEMENT FOR THE POSITION OF · COURT REPORTER · SALARY GRADE K4: $66,839 · Unclassified Position in the Superior Court Administrator's Office · (Current Vacancy in Superior Court Administration) · CLOSING DATE: Open Until Filled · FOR RE ...
-
court reporter
1 week ago
Superior Court of Fulton County Atlanta, United StatesCOURT REPORTER - ASSIGNED · **SUPERIOR COURT OF FULTON COUNTY** · **JOB ANNOUNCEMENT FOR THE POSITION OF** · COURT REPORTER - ASSIGNED · **_SALARY GRADE K4: $66,839 - $72,000_** · **Unclassified Position in the Superior Court Administrator's Office** · **(Current Vacancy in Super ...
-
Siding Department Manager
3 days ago
Alpha Omega Construction Group Inc. Atlanta, United StatesJob Description · Job Description · Job Title: · Department Manager - Siding · Job Summary: · The Department Manager- Siding oversees daily activities in the office, warehouse, production and the siding schedule. This individual is responsible for serving as a high-level lia ...
-
Office of Program Delivery
1 week ago
Georgia Department of Community Health Atlanta, United States** Office of Program Delivery - District Program Manager - GSP115 - PG: P** · **** · New **Job Summary:** Manages subordinate supervisors and staff. Establishes operating procedures, practices and guidelines and communicates them with program or department personnel. Establishe ...
Disputes Supervisor - Atlanta, United States - PrizePicks
Description
At PrizePicks, we are the fastest growing sports company in North America, as recognized by Inc As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 450 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together?
PrizePicks is seeking a skilled and experienced Disputes Supervisor to support the chargeback and disputes team. The Disputes Supervisor will play a critical role in training and supervising the team to determine the legitimacy of dispute claims and identify instances of 1st party fraud or 3rd party fraud. This position requires a keen eye for detail, strong leadership skills, and a commitment to ensuring accountability and quality assurance in dispute resolution processes.
What you'll do:
What you have:
Where you'll live:
Benefits you'll receive:
In addition to your great compensation package, we'll shower you with perks including:
You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
