- Provide technical support to our developer community through various channels.
- Work directly with major partners to support their utilization of Inworld SDK's.
- Diagnose and troubleshoot developer issues related to our platform, tools, and APIs.
- Liaise between the developer community and the internal product and engineering teams to ensure feedback is appropriately channeled and addressed.
- Assume end-to-end ownership of developer issues, ensuring comprehensive troubleshooting, root cause analysis, and resolution.
- Create and maintain tutorials, demos, guides, and other training materials to assist developers in achieving their goals.
- Work closely with new developers to ensure they have the resources and knowledge to effectively use our tools.
- Foster relationships within the broader developer community.
- Bachelor's degree in Computer Science, Game Development, or equivalent experience.
- At least 3 years of experience in a developer support role or DevOps, preferably within the AI & gaming industry.
- Experience with Unity and/or Unreal Engine development.
- Proficiency in at least one programming language such as C, C#, C++, Python, Rust, etc.
- Strong analytical, organizational, and communication skills.
- Positive and empathetic attitude with high energy.
-
Support Engineer
5 days ago
Elastic Mountain View, United StatesElastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in rea ...
-
IT Support Engineer
5 days ago
Ceribell │ Point-of-Care EEG Sunnyvale, United StatesAbout Ceribell · Ceribell produces the world's first brain monitor for point-of-care seizure triage and treatment. Our groundbreaking technology enables healthcare providers to test for a suspected seizure and then deliver treatments within minutes. · We are a rapidly growing v ...
-
Systems Support Engineer
6 days ago
Groq Mountain View, United StatesAt Groq. We believe in an AI economy powered by human agency. We envision a world where AI is accessible to all, a world that demands processing power that is better, faster, and more affordable than is available today. AI applications are currently constrained by the limitations ...
-
Developer Support Engineer
5 days ago
Inworld AI Mountain View, United Statesview open roles · Why Join Inworld · Inworld is the best-funded startup in AI and gaming with a $500 million valuation and backing from top tier investors like Intel, Microsoft, Lightspeed, Bitkraft, Founders Fund, Kleiner Perkins, and more. Inworld was recognized by CB Insights ...
-
Engineering support services
2 weeks ago
Axient Mountain View, CA, United StatesAxient seeks undergraduate, graduate and PhD students for support to spaceflight engineering efforts at NASA Ames Research Center. The NASA Ames Engineering Directorate requires support to various projects and missions with mechanical, electrical and systems engineering. Candidat ...
-
Engineering Directorate Support
2 weeks ago
Axient Mountain View, CA, United States**Overview** · Axient seeks undergraduate, graduate and PhD students for support to spaceflight engineering efforts at NASA Ames Research Center. The NASA Ames Engineering Directorate requires support to various projects and missions with mechanical, electrical and systems engine ...
-
Engineering Directorate Support
1 week ago
Axient Mountain View, United StatesOverview · Axient seeks undergraduate, graduate and PhD students for support to spaceflight engineering efforts at NASA Ames Research Center. The NASA Ames Engineering Directorate requires support to various projects and missions with mechanical, electrical and systems engineeri ...
-
Technical Support Engineer
2 days ago
Fortinet Sunnyvale, United StatesTechnical Support Engineer · "Job Details" · Sunnyvale, CA, United States · and · 2 · more · Job Identification · 15541 · Job Category · Technical Support · Locations · Sunnyvale, CA, United States · Posting Date · 02/20/2024, 07:15 PM · Degree Level · Bachelor's Degree · J ...
-
Customer Support Engineer
5 days ago
Kratos Defense Sunnyvale, United States**Customer Support Engineer** · + **Job Tracking ID**: RTL:21-095 · + **Job Location**: Sunnyvale, CA · + **Job Level**: Mid Career · + **Level of Education**: 2 year degree · + **Job Type**: Full-Time/Regular · + **Date Updated**: 01/25/2022 · + **Years of Experience**: 3 ...
-
Application Support Engineer
5 days ago
Dive Into Python Sunnyvale, United StatesLocation: Sunnyvale, CA / Austin, TX (Onsite, Hybrid Mode) · Responsibilities · Proactively monitors data quality and system health · Works with Engineering team to design new monitors and/or implements new monitors when possible · Works with dashboard designer to build reportin ...
-
Technical Support Engineer
7 hours ago
Fortinet Sunnyvale, United StatesFortinet is looking out for Senior Technical Support Expert for SWAT (Switching and Wireless Access Terminal) team. · Job Responsibilities · Provide direct technical web and telephone support to Fortinet customers including: · Support and troubleshooting on the wireless and switc ...
-
IT Desktop Support Engineer
5 days ago
People, Data & Solutions Sunnyvale, United StatesCompensation: Market Rate Job Summary · An IT Desktop Engineer is responsible for providing technical support to end-users within an organization. This role involves diagnosing and resolving hardware and software issues, configuring, and maintaining desktop and laptop systems, a ...
-
Production Support Engineer
1 week ago
Resource Informatics Group Sunnyvale, United StatesJob Description · Job Description · Role · : · ProductionSupport Engineer · Location · : · Sunnyvale, CA & Austin,TX · Duration · : · 06 Months Plus · Visa · : · USC & GC only (As per EC requirement) · EndClient · : · Confidential tillresume selection · Rate · : · $ ...
-
Technical Support Engineer
5 days ago
Ipro Networks Pte. Ltd. Sunnyvale, United StatesWe are seeking a dynamic Technical Support Engineer to join our team · Location -Sunnyvale , CA (Hybrid) · Contract - 4 months (Likely of extension ) · Pay rate - $50/hr Primary · Bilingual - Fluent in Mandarin and English · Responsibilities: · Manage merchant go-live, and po ...
-
Technical Support Engineer
5 days ago
DuPont Sunnyvale, United StatesAt DuPont, we are working on things that matter; whether its providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. · ...
-
Technical Support Engineer
5 days ago
Intellipro Group Sunnyvale, United StatesJob Description · Job Description We are seeking a dynamic Technical Support Engineer to join our team · Location -Sunnyvale , CA (Hybrid) · Contract - 4 months (Likely of extension ) · Pay rate - $50/hr Primary · Bilingual - Fluent in Mandarin and English · Responsibilities: ...
-
Technical Support Engineer II
5 days ago
Cognizant North America Mountain View, United StatesAbout Us: · Cognizant is one of the world's leading professional services companies, we help our clients modernize technology, reinvent processes and transform experiences so they can stay ahead in our constantly evolving world. Cognizant is looking to expand our Technical Suppo ...
-
Engineering Document Control Support
2 days ago
KBR Mountain View, United StatesTitle: · Engineering Document Control Support · This position is onsite. · BELONG. CONNECT. GROW. with KBR. · Around here, we define the future. We are a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. But we all share one goal: to improve the worl ...
-
Technical Support Engineer
1 week ago
Fortinet Sunnyvale, United StatesIn this very technical, and highly visible role, you will be the primary technical contact delivering technical support for premium customers for the chassis-based, ultra high-end FortiGate solutions. · Responsibilities: · Collection, analysis and change recommendations of conf ...
-
Production Support Engineer
3 days ago
Resource Informatics Group Inc Sunnyvale, United StatesJob Description · Job DescriptionRole : ProductionSupport Engineer · Location : Sunnyvale, CA & Austin,TX · Duration : 06 Months Plus · Visa : USC & GC only (As per EC requirement) · EndClient : Confidential tillresume selection · Rate : $52 on CTC. · Key Responsibilities: · Mus ...
Developer Support Engineer - Mountain View, United States - Inworld AI
Description
view open roles
Why Join Inworld
Inworld is the best-funded startup in AI and gaming with a $500 million valuation and backing from top tier investors like Intel, Microsoft, Lightspeed, Bitkraft, Founders Fund, Kleiner Perkins, and more. Inworld was recognized by CB Insights list of the 100 most promising AI companies in the world. We've also been nominated alongside Anthropic, DeepMind, OpenAI and Nvidia for the Generative AI Innovator of the Year at the VentureBeat Awards 2023, and are a Gartner Cool Vendor in 2023.
Inworld is the leading character engine for creating AI NPCs in games and immersive entertainment. Inworld powers NPCs in experiences built by Niantic, NetEase Games, LG, Alpine Electronics, the Disney Accelerator, and more. We go beyond large language models (LLMs) to add multimodal orchestration of personality and contextual awareness that renders NPCs within the lore and logic of their worlds.
Inworld is well positioned to take a long-term view when it comes to supporting the developer community today, and stay ahead of the curve in the ever-evolving landscape of generative AI for tomorrow. By joining us now, you'll be stepping into a role where your ideas and efforts will directly influence our path forward, making this moment an extraordinary one to become a key player in our journey of shaping the future of AI and gaming.
In This Role You Will
What We're Looking For
The US base salary range for this full-time position is $95,000 - $160,000. In addition to base pay, total compensation includes equity and benefits. Within the range, individual pay is determined by work location, level, and additional factors, including competencies, experience, and business needs. The base pay range is subject to change and may be modified in the future.
Inworld Jobs Privacy