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Outreach Specialist
2 weeks ago
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Patient Outreach Specialist
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Anchor Health Home Care Brooklyn, United States_At Anchor Health Home Care, we deeply appreciate the privilege of being welcomed into the family circle to provide care for our neighbors' beloved family members._ Our dedicated corporate office team at Anchor Health Home Care serves as the central hub for communication among cl ...
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Outreach Specialist
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Outreach Specialist
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Full-time Outreach Specialist
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Outreach Specialist
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Russian Speaking Patient Outreach Specialist
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Associate Outreach Specialist
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Marketing Outreach Specialist
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Outreach Specialist
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Outreach Specialist
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Brooklyn Hospital Center Brooklyn, United StatesRequirementsHighs School Graduate or GED · Experience, volunteer or paid, working with patients in HIV medical setting. · Experience in conducting outreach - Preferred · HIV Counseling and Testing certification from NYC or NYSDOH approved agency - Preferred · Job Description ...
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Social Service Outreach Specialist
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Outreach Specialist
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Outreach Worker/peer Support Specialist
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Snap Outreach Specialist
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Community Health Action of Staten Island Staten Island, United States: · **Title**:SNAP Outreach Specialist · **Department**:Community Access · **Reports To**:Coordinator, Benefits & Data Management · **Location**:2134 Richmond Terrace, Staten Island, NY 10302 · **Position Status**:Full Time · **FLSA Status**:Non-Exempt · **Pay Rate**:$41,600-43,6 ...
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Outreach Marketing Specialist
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Argus Community, Inc. Bronx, United States**Job Title**:Outreach Marketing Specialist · PRIMARY FUNCTION/PURPOSE: As a key member of the Care Management team, OMS's provide a wide range of indirect services to increase program visibility in the community and develop the referral base resulting in program growth. · DUTIES ...
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Community Outreach Specialist
2 weeks ago
Upward Health New York, United StatesJob Description · Job DescriptionUpward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurse ...
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Community Outreach Specialist
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TemPositions Brooklyn, United StatesOverview: An adult daycare in Brooklyn, NY is seeking a Community Outreach Specialist to market their services to surrounding communities and attract new members to their center. · Schedule: Temp Role, 9am - 3pm, Monday - Friday · Responsibilities Include: · Identifying potent ...
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Community Outreach Specialist
2 weeks ago
Upward Health Brooklyn, United StatesUpward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR ...
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Outreach Specialist
2 weeks ago
Public Health Solutions New York, United StatesCompany Overview: · Health disparities among New Yorkers are large, persistent and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As ...
Community Outreach Specialist - Brooklyn, United States - Upward Health
Description
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help.Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients.
We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person.
It's no wonder 98% of patients report being fully satisfied with Upward HealthWHY IS THIS ROLE CRITICAL?
The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients.
We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients.
The goal of this role is to inform patients about our services and to help them get started.Our services are focused on improving a patient's health, and the OS helps him or her take that first step.
The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it's important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.
Applicants tend to be individuals who would describe themselves as a "people person." You enjoy talking to new people – whether by phone or in person.
You may even have past experience helping others with their health, whether through a previous job or in your personal life.
You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting youKEY RESPONSIBILITIES:
Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
Speak with patients about the role that Upward Health can play in helping them improve their health
Enroll patients into Upward Health's program and collect key data about patients during the enrollment process
Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
Participate in weekly team meetings focused on ongoing education and improvement
Accurate and timely documentation in our company's software system
KNOWLEDGE, SKILLS &
ABILITIES:
Verbal communication skills
Persuasiveness
Flexibility
Dedication and resilience
Energetic
Attention to detail
Ability to multitask
Both independence and teamwork
Solid computer skills
QUALIFICATIONS:
Ability to quickly establish trust and build a relationship with patients
Ability to clearly communicate Upward Health's service offering and value
Active listening skills and genuine compassion for others
Quick thinking and ability to respond to questions and objections
Organized and self-motivated
Ability to work independently and meet established goals
Enjoys collaboration within a team environment and working with people of different skills and experience
Knowledge of community resources in the local market
Able to maintain clear professional boundaries with patients and coworkers
Commitment to represent the company with professionalism
Demonstrates cultural competency and ability to work with diverse groups of community members
Comfortable using computer for documentation, communication, and organizing work
Must have reliable transportation to perform essential outreach functions
Must be fluent in English. Spanish speaking a PLUS
Able to work flexible hours, including occasional night/weekend work
Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience.
Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
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