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    Help Desk Manager 3 - Ewing Township, NJ, United States - 22nd Century Technologies, Inc.

    22nd Century Technologies, Inc.
    22nd Century Technologies, Inc. Ewing Township, NJ, United States

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Duration: 03 Months

    Job duties and responsibilities include:

    • Hardware inventory management
    • Equipment imaging
    • Software installation
    • Rollout equipment
    • User migration
    • Hardware/software troubleshooting and maintenance
    • Other duties as assigned by supervisor
    • Knowledge of PC/Laptop hardware, MFD (Client preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCM imaging technologies, communication skills.

    Required Experience:

    • Dell/Client PC hardware configuration and troubleshooting skills.
    • MS Office 365, Teams, Outlook (user profile setup, end-user trouble ticket resolution).
    • Windows 10 OS configuration and troubleshooting skills.
    • Knowledge of SCCM for computer imaging (for device configuration).
    • Knowledge of SCSM for trouble ticket resolution and workflows.
    • Client multifunctional device familiarity.

    About our Company: -

    22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

    Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

    22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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