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    Assistant Manager: Automotive Repair Shop - Fort Worth, TX, United States - Sun Auto Tire & Service

    Sun Auto Tire & Service
    Sun Auto Tire & Service Fort Worth, TX, United States

    1 week ago

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    Description
    Driver's Edge Auto Repair has delivered fast and easy service for over 10 years.

    We proudly serve the greater Dallas & Fort Worth areas and provide great service on an array of automotive services, optimizing performance utilizing proven processes inside of a systematic approach to automotive repair.

    The Assistant Manager is responsible for managing, selling and promoting all products and services offered by Driver's Edge by following the company's store standards and expectations.

    Competitive Bi-Weekly Pay
    Tuition Reimbursement
    6 Paid Holidays
    Medical, Dental and Vision Insurance (Effective 1st of the Month after Hire)
    401(k) Retirement Savings Plan with Company Match
    Discounted Services on Personal and Immediate Family Vehicles

    Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques.

    Listen to and thoroughly document customer's concerns; Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision.

    Properly document all recommendations in customer file.

    Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.

    Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.

    Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
    Track all new returns, core returns and warranty parts for individual customers

    Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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