- Business Development: Identify new business opportunities, cultivate relationships with potential clients, and expand the customer base.
- Customer Relationship Management: Build and maintain strong relationships with key clients, understand their needs, and ensure high levels of customer satisfaction.
- Respond promptly to customers' inquiries regarding products, prices, services, and credit terms.
- Maintain strong relationships with clients through efficient work processes and excellent customer service.
- Collaboration: Work closely with other departments such as operations, marketing, and finance to ensure alignment and effective communication.
- Develop and execute marketing plans and strategies to promote the company's logistics services and increase brand platform awareness
- Analyze and research logistics market trends, customer needs, and competitor landscapes.
- Design and implement creative campaigns to reach target audiences
- Maintain relationships with existing customer and partners
- Needs to prepare detail orientated information in order to support sales staff and the management team.
- Prepare daily, monthly, and quarterly sales and operation reports using Excel and PowerPoint.
- Ensure timely processing of daily emails, resolution of open issues, and effective communication with customers.
- Increase customer satisfaction and business share through regular contact (phone, heavy email communication).
- Monitor trends and promptly report changes to management for necessary actions.
- Communicate Korean and English fluently with customers.
- Education: College BA/BS
- Entry level
- Excellent Outlook, Microsoft Office application such as Excel/Power point/Word
- Excellent written and oral skills (English/Korean)
- Able to engage and work directly with customers
- Open to learning other modes of transportation as needed
- Organized and detail oriented
- Strong work ethic
- Problem solver mindset
- Self-motivated
- Organized
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Business Support - Plano, United States - Red Oak Technologies
Description
Red Oak Technologies is a leading provider of comprehensive resourcing solutions across a variety of industries and sectors including IT, Marketing, Finance, Business Operations, Manufacturing and Engineering.
Our client is a large electronics manufacturer. They are looking for an Business Support to join their team. This role is a CONTRACT position. Position will be ONSITE. Candidates must be residing within commutable distance of Plano, TX to be considered.
**Korean speaking required**
**Open to entry level candidates**
Duties:
Requirements:
Red Oak Technologies is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. See what it's like to be at the top; connect with one of our recruiters and apply today.
Let us help you find your next career opportunity JOIN RED OAK TECHNOLOGIES Please check out our available job opportunities at .
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Red Oak Tech: Quality | Talent | Integrity
Note: Compensation rates are based on years of experience and/or level of skills relevant to the opportunity.