- Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
- Verify and document insurance information as defined by current business practices
- Accurate and timely scheduling of new and existing patients in the current practice management system
- Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
- Chart preparation and management
- Maintain a working knowledge of health care plan requirements and health plan networks
- Maintain timely communication with patients, families, and staff
- Assist in various areas of the clinic as needed
- Any and all other duties as assigned
- High School diploma/GED or equivalent
- Proficient in Microsoft Word, Outlook, and Excel
- Customer Service experience required
- Administrative or Medical Office experience preferred
- Comply with company policies, procedures, practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic during business hours
- Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations, if required
- Integrity - Do the right thing and take responsibility for what you do and say
- Service- Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
- Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
- Clinic setting
- Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
- This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.
-
Customer Service Representative
4 weeks ago
Ultimate Staffing Services Eden Prairie, United StatesJob Description · Job DescriptionCustomer Service Specialist · Salary: $22.00 /hr. · Hours: Monday - Friday, 8:30 AM - 5:00 PM · Location: Chanhassen, Minnesota on site position) · How to Apply: please apply directly to this position for immediate consideration. · Recruiter: Kim ...
-
Customer Service Representative
2 weeks ago
Perfect Memorials LLC Eden Prairie, United StatesJob Description · Job DescriptionSummary: · Customer Service Representative will process orders and communicate with all customers exclusively through phone, e-mail and live chat support. Starting wages based on experience. Work hours would be 9:30 am - 6:00 pm Monday - Friday wi ...
-
Customer Service Representative
1 week ago
Nothing Bundt Cakes #157 Eden Prairie, United StatesJob Description · Job DescriptionBenefits:Company parties · Employee discounts · Flexible schedule · Training & development · At Nothing Bundt Cakes, the Customer Service Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting ...
-
Customer Service Representative
4 weeks ago
Tesla Eden Prairie, United States**Customer Service Representative - Eden Prairie, MN** · ????Vehicle Service????EDEN PRAIRIE, Minnesota?? ID114841???? **The Role** · The Tesla Body Repair Program is seeking a Collision Repair Customer Support Specialist to work on one of the most progressive vehicle brands in ...
-
Customer Service Representative
2 weeks ago
Ultimate Staffing Chanhassen, United StatesCustomer Service Specialist · Salary: $22.00 /hr. · Hours: Monday - Friday, 8:30 AM - 5:00 PM · Location: Chanhassen, Minnesota on site position) · How to Apply: please apply directly to this position for immediate consideration. · Recruiter: Kim (XXX) XXX-XXXX (leave a mes ...
-
Customer Service Representative
5 days ago
Circle K Shakopee, United StatesJOB DESCRIPTION Store : 12681 Chestnut Blvd., Shakopee, Minnesota 55379 Availability - Shift/Days · Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a ...
-
Customer Service Representative
2 weeks ago
PEAR HR Solutions Chester, United StatesJob Description · Job DescriptionKE USA Operations Group · Job Title: Customer Service Representative · Job Type: Full Time · Job Location: In Office- 445 Bellvale Road, Chester, NY 10918 · Salary: $18-$22 per hour · Benefits: 401K, Dental/Vision, Health, Life, Paid Time off · Su ...
-
Customer Service Representative
3 weeks ago
Jeremy Senn State Farm & Financial Services Chanhassen, United StatesJob Description · Job DescriptionState Farm Insurance Agent located in Chanhassen, MN is seeking an outgoing, career-oriented professional to join the team. As a State Farm team member for Jeremy Senn - State Farm Agent, you will build and develop customer relationships within th ...
-
Service Sales Representative
1 week ago
Indigo Signworks, Inc Chanhassen, United StatesJob Description · Job DescriptionApply Here: · Summary · The primary role for this position is to identify, consult, and sell all aspects of signage-service within a defined territory. This role requires consistent night patrolling of said defined territory and proactively seek ...
-
Customer Service Representative
17 hours ago
Packard Culligan Water Minnetonka, United StatesCustomer Service Representative - Join Our Dynamic Team · Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and thrive in a dynamic work environment? Join our team at Culligan Water in XXX, where our CSRs ...
-
Liquor Store Customer Service Representative
3 weeks ago
Eden Prairie Eden Prairie, United States Part timeLiquor Store Customer Service Representative (part-time) · Position Details · Status: Ongoing part-time position · Hours: Typically up to 20 hours per week. Must have availability to work evenings, weekends and holidays and to start week day shifts by 5:00 p.m. · Salary: Starts ...
-
Customer Service Representative
1 week ago
Holiday Companies Shakopee, United StatesStore : 12681 Chestnut Blvd., Shakopee, Minnesota 55379 · Availability - Shift/Days · Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun e ...
-
Guest Service Representative
2 weeks ago
Golder Hospitality Properties Hopkins, United States Part timeJob Description · Job DescriptionDescription:The Home2 Suites Minnetonka is seeking friendly, organized, and customer-focused Front Desk Representatives to join our hotel team. The ideal candidate will be responsible for providing exceptional customer service to our guests, manag ...
-
Customer Service Representative
4 days ago
Steris plc. Eden Prairie, United StatesJob Title: Customer Service Representative Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. · ****Overview**** · Customer Service is at the heart ...
-
Customer Service Representative
4 days ago
Tennant Coatings, Inc. Eden Prairie, United StatesAt Tennant Company, we are committed to stewardship and creating a cleaner, safer and healthier world. With manufacturing, operations and sales, service, and support functions across the globe, your journey at Tennant can take you places you never expected. Tennant Company is a g ...
-
Customer Service Representative
4 days ago
Hair Club Eden Prairie, United States** Customer Service Representative - Eden Prairie** · **Job Category****:** Field- Administrative **Requisition Number****:** CUSTO02045 Showing 1 location **Job Details** · **Description** · **A Day in the Life of a Customer Service Representative :** Responsible for acting a ...
-
Customer Service Representative
4 weeks ago
EcoShield Pest Solutions Eden Prairie, United StatesOverview: · The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering a ...
-
Customer Service Representative
1 week ago
Starkey Canada Eden Prairie, United States** Customer Service Representative - Special Instruments** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO004204 Showing 1 location **Job Details** · **Description** · We are seeking a **friendly, hard-working Customer Relations Representative** that ...
-
Customer Service Representative
1 week ago
Starkey Hearing Technologies Eden Prairie, United StatesWe are seeking a friendly, hard-working Customer Service Representative who will be responsible for engaging with customers to process sales orders and respond to customer requests in a fast-paced environment. This role is located at our headquarters, in Eden Prairie, MN, though ...
-
Customer Service Representative
4 days ago
Nothing Bundt Cakes Eden Prairie, United StatesBenefits:Company parties · Employee discounts · Flexible schedule · Training & development · At Nothing Bundt Cakes, the Customer Service Representativesweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party p ...
Patient Services Representative - Eden Prairie, United States - Twin Cities Orthopedics
Description
The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties.
Part-time role, M-F between 6:30a & 6:30p, 8-hour shifts between our 2 Eden Prairie clinics and Chaska. Candidate must be flexible to work at different locations where coverage is needed. Shifts will be decided by supervisor on clinic needs.
Hours can/will vary pending on coverage needed in West Metro offices.
A $1,500 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for sign-on bonus.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.
Essential Functions:
Ability to: