Jobs
>
Miami Beach

    Host/Hostess - Miami Beach, United States - CARILLON HOTEL MANAGEMENT LLC

    CARILLON HOTEL MANAGEMENT LLC
    CARILLON HOTEL MANAGEMENT LLC Miami Beach, United States

    4 days ago

    Default job background
    Description

    Job Description

    Job Description

    Job Summary

    Primarily responsible for welcoming and warmly greeting guests arriving and departing Carillon Miami Wellness Resort. Handles reservation requests, manages the efficient and timely seating of our guests and assists to control the flow of the dining room.

    Supervised by the Food & Beverage Managers.

    Essential Job Functions

    1. Warmly and graciously greets all guests upon arrival, practicing guest recognition whenever possible.
    2. Assists arriving and departing guests with luggage, umbrellas, raincoats, etc and issues claim checks for stored items.
    3. Handles reservations for individuals and large parties, special functions and updates the reservation system with guest preferences.
    4. Answers all telephone calls for the restaurant.
    5. Practices guest recognition, remembering guests name and preferences, initiating the dining experience with a personalized touch.
    6. When immediate seating is limited, manages the waiting list, providing guests with estimated waiting time.
    7. Accommodates special seating requests for guests whenever possible.
    8. Seats guests based on established guidelines and guest preferences while balancing customer flow into service stations.
    9. Informs server and managers of special requests and pertinent information pertaining to guests.
    10. Upon seating, offers guests a menu and informs them that their server will be there shortly.
    11. Inspects table for proper presentation and completeness.
    12. Relays messages to servers and server assistants as needed.
    13. Monitors and observes guests dining experience.
    14. Thanks guests upon leaving, inviting them to return and soliciting feedback on their experience.
    15. Performs service recovery as required to ensure complete guest satisfaction.
    16. Ensures all seating areas are set up according to plan.
    17. Ensures cleanliness of dining room area and coordinates with server assistants to clean it.
    18. Ensures all menus are up-to-date, clean and free of tears, stains or other damages.
    19. Knowledgeable and conversant on all food and beverage products and services.
    20. Responds promptly and courteously to any requests.
    21. Ready and willing to assist servers and server assistants as situations arise.
    22. Learn basics of the POS System as to assist the floor staff.
    23. Available to fill in as needed to ensure the smooth and efficient operation as directed by management.
    24. Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately.
    25. Performs other job-related duties as needed.
    26. Adheres to Carillon Miami Wellness Resort standards for guest service.

    Education, Experience and Skill Requirement

    1. Must be able to communicate clearly and effectively with guests in person or on the telephone and perform basic typing.
    2. Must be great at remembering names and faces.
    3. Must be able to read, write and speak English.
    4. Bi-lingual (English/Spanish) is a plus.
    5. Must possess a personable, cheerful demeanor; be well groomed and able to remain calm under pressure.
    6. Guest service skills or training are preferred.
    7. Must possess pride in Carillon Miami Beach Standards of food service.

    Carillon Miami Wellness Resort is an equal opportunity employer.

  • The Henry

    Host/hostess

    5 days ago

    The Henry Miami, United States

    **Overview**: · **Host/Hostess** · **Up to $20 / hour** · Walk-in Monday and Tuesday from 3pm to 5pm for an interview · We are located on the ground floor of Brickell City Centre on S. Miami Ave. (Suite 131-B). · **Why The Henry?** · - Killer earning potential · - Benefits availa ...

  • The Henry

    Host/hostess

    3 days ago

    The Henry Miami, United States

    **Overview**: · **Host/Hostess** · **Up to $20 / hour** · **Why The Henry?** · - Killer earning potential · - Benefits available when you work 25 hours per week - including medical, dental, & vision · - 35% dining discounts at all Fox Restaurant Concepts · - Additional discounts ...

  • Segafredo l'originale

    Hostess/host

    6 days ago

    Segafredo l'originale Miami Beach, United States

    Florida's first Segafredo, l'Originale is a hangout spot for locals and visitors on Lincoln Road. · Brought over from Italy in 2000, l'Originale is perfect for people watching while enjoying Italian tapas, sipping on a drink from the extensive cocktail menu and listening to great ...

  • Grazianos Group

    Host/ Hostess

    2 days ago

    Grazianos Group Coral Gables, United States

    **Job Summary**: · Host or Hostess welcome patrons, escort them at designated table or in the lounge area and ensure quality of facilities and service. · **Job Duties & Responsibilities**: · - Greet guests and escort them at their table or within waiting area. · - Provide guests ...

  • LDV Hospitality

    Host/Hostess

    5 days ago

    LDV Hospitality Miami Beach, United States

    ** Host/Hostess** · Location * Summary · Description · Skills · Summary **Host/Hostess** Salary To Be discussed Schedule Full Time Experience Minimum 1 year of experience Location Category Premium Casual Cuisine Italian **Host/Hostess** · Description **The Host/Hostess is re ...

  • Nobu Miami

    Host/Hostess

    1 week ago

    Nobu Miami Miami Beach, United States

    COMPANY DESCRIPTION · Nobu Miami is the Miami outpost of Chef Nobu Matsuhisa's new Japanese cuisine empire. Nobu draws upon his classical training at sushi bars in Tokyo and his life abroad in Peru, Argentina, and around the world to create a whole new trend in Japanese cuisine, ...

  • Estiatorio Milos

    Host / Hostess

    6 days ago

    Estiatorio Milos Miami Beach, United States

    Job Description · Job Description · Overview · As the primary point of contact upon guest arrival, the host / hostess is mainly responsible for greeting and seating guests in a friendly, professional and efficient manner. Communication and coordination abilities are paramount whe ...

  • Marriott International

    Host or Hostess

    1 week ago

    Marriott International Miami Beach, United States

    Additional Information Matador Room Restaurant Host/ Hostess (FT) · Job Number · Job Category Food and Beverage & Culinary · Location The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Reloca ...

  • CARILLON HOTEL MANAGEMENT LLC

    Host/Hostess

    1 week ago

    CARILLON HOTEL MANAGEMENT LLC Miami Beach, United States

    Job Summary · Primarily responsible for welcoming and warmly greeting guests arriving and departing Carillon Miami Wellness Resort. Handles reservation requests, manages the efficient and timely seating of our guests and assists to control the flow of the dining room. · Supervi ...

  • Marriott International

    Host or Hostess

    1 week ago

    Marriott International Miami Beach, United States

    Job Number · Job Category Food and Beverage & Culinary · Location W Miami, 485 Brickell Avenue, Miami, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Our jobs aren't just about put ...

  • DZO Hospitality

    Host/Hostess

    1 week ago

    DZO Hospitality Miami, United States

    Job Description · Job DescriptionSalary: $15-$16 · Bakan Wynwood is searching for an energetic, warm, and welcoming host/hostess You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as i ...

  • Grazianos Group

    Host/ Hostess

    2 days ago

    Grazianos Group Miami, United States

    Job Description · Job DescriptionJob SummaryHost or Hostess welcome patrons, escort them at designated table or in the lounge area and ensure quality of facilities and service. · Job Duties & ResponsibilitiesGreet guests and escort them at their table or within waiting area. · P ...

  • Maü Miami

    Host/Hostess

    2 days ago

    Maü Miami Miami, United States

    Job Description · Job DescriptionSalary: Depends On Experience · Position: Host/Hostess · Company: Maü Miami · Location: 3252 NE 1st Ave Suite 109, Miami, FL 33137 · About Us: Welcome to Maü Miami , where culinary excellence meets lifestyle luxury Located in the heart of Miami, ...

  • Marriott International, Inc

    Host or Hostess

    3 days ago

    Marriott International, Inc Fort Lauderdale, United States

    **Número de Empleo** · **Categoría de Empleo** Food and Beverage & Culinary · **Ubicación** The Ritz-Carlton Fort Lauderdale, 1 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, Florida, United States VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reub ...

  • Marriott International

    Host/Hostess

    1 week ago

    Marriott International Miami, United States

    Additional Information Must speak English. · Job Number · Job Category Food and Beverage & Culinary · Location Miami Airport Marriott, 1201 NW Le Jeune Road, Miami, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non- ...

  • Jackmont Hospitality

    Host/Hostess

    1 week ago

    Jackmont Hospitality Miami, United States

    TGI FRIDAYS // Store 2649 · 11401 NW 12th Street · Miami, FL 33172 · Role Purpose · To present a positive first impression of TGI Friday's friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Gue ...

  • Jackmont Hospitality

    Host/Hostess

    1 week ago

    Jackmont Hospitality Coral Gables, United States

    TGI FRIDAYS // Store 2646 · 1200 S. Dixie Highway · Coral Gables, FL 33146 · Role Purpose · To present a positive first impression of TGI Friday's friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience is excellent and to ...

  • Marriott International, Inc

    Host or Hostess

    6 days ago

    Marriott International, Inc Coconut Grove, United States

    Job Number · Job Category Food and Beverage & Culinary · Location The Ritz-Carlton Coconut Grove Miami, 3300 SW Twenty Seventh Avenue, Coconut Grove, Florida, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · PO ...

  • Marriott International

    Host or Hostess

    1 week ago

    Marriott International Miami, United States

    Additional Information Lightkeepers · Job Number · Job Category Food and Beverage & Culinary · Location The Ritz-Carlton Key Biscayne Miami, 455 Grand Bay Drive, Miami, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type ...

  • Jackmont Hospitality

    Host/Hostess

    1 week ago

    Jackmont Hospitality Miami, United States

    TGI FRIDAYS // Store 2150 · Miami International Airport · Terminal D-C10A · Miami, FL 33122 · Role Purpose · To present a positive first impression of TGI Friday's friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience i ...