Host/Hostess - Coral Gables, United States - Jackmont Hospitality

Jackmont Hospitality Coral Gables, United States

2 weeks ago

Description

TGI FRIDAYS // Store 2646
1200 S. Dixie Highway
Coral Gables, FL 33146

Role Purpose

To present a positive first impression of TGI Friday's friendliness, excellent service and high standards. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests farewell as they leave.

Key Responsibilities & Accountabilities

Greet incoming and departing Guests warmly
Seat Guests in the bar or dining area and ensure a smooth handoff to the service staff.
Promptly answer incoming calls to the restaurant and provide appropriate service.
Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Entertain the wait with Fun, Food and Beverage.
Tend to special Guest needs and requests.
Following all relevant brand standards for service
Food, Beverage and Experience.

Qualifications Requirements

Friendly and outgoing by nature
Must be able to read menus
Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc.
Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests

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