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    Integration Support Engineer 2 - Oklahoma City, United States - Oracle

    Oracle
    Oracle Oklahoma City, United States

    Found in: beBee S2 US - 4 weeks ago

    Default job background
    Paid Work
    Description

    Job Description

    At Oracle, we build teams dedicated to simplifying the complex realities of construction finance. We are seeking an integration support engineer with superb problem-solving skills and a high drive to learn.

    Oracle's Construction & Engineering GBU product development organization builds and supports the best cloud solutions available for the construction industry. The Textura Payment Management (TPM) application provides a collaborative solution for managing construction invoicing and payment processes. TPM facilitates billions of dollars of B2B payments every month.

    We are seeking a Support Engineer on the TPM Integration team. Our team owns the mission critical systems that connect hundreds of customers to the TPM cloud application. You will join a fast-paced, high-profile development organization. In this role you will support Tier-2 escalations by investigating, analyzing and resolving integration issues. You will work with multiple teams to gather requirements, participate in troubleshooting sessions, propose, test and document solutions. In addition, you will support daily operations, including proactive monitoring, trend analysis, dashboard/report creation and configuration management. 100% remote position.

    Career Level - IC2

    Responsibilities

    Responsibilities:

    • Provide Tier-2 incident support and triage of production issues
    • Provide on call / 24 x 7 support for Integration incident and system alerts
    • Proactively monitor application health, customer integration jobs and API requests
    • Proactively monitor integration with external partners and 3 rd party systems
    • Provide testing and production deployment support for customer Implementations in collaboration with Implementation teams.
    • Manage system rules, configurations and settings
    • Identify possible production failure scenarios, create enhancements/problem tickets and communicate effectively with other groups
    • Analyze and profile integration issues to develop a trend analysis
    • Identify vulnerabilities and improvement opportunities
    • Build/configure system monitors and dashboards
    • Create ad hoc reports for internal and external users
    • Develop and support internal operational tools
    • Adhere to and enhance administrative, operational and technical policies and procedures

    Qualifications & Skills:

    • Bachelor's degree or equivalent (technical degree in Computer Science, Engineering, Math or Information Services is preferred)
    • 3+ years of experience in either development or production support
    • Strong SQL skills
    • Knowledge of Unix shell scripting
    • Experience with Kibana and Elasticsearch
    • ITIL certification is preferred
    • Knowledge of OCI tech stack is preferred
    • Basic programming knowledge (SQL, Python, Java, etc.) is highly desired

    Disclaimer:

    Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

    Range and benefit information provided in this posting are specific to the stated locations only

    US: Hiring Range: from $79,000 to $158,200 per annum. May be eligible for bonus and equity.

    Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

    Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

    Oracle US offers a comprehensive benefits package which includes the following:

    1. Medical, dental, and vision insurance, including expert medical opinion
    2. Short term disability and long term disability
    3. Life insurance and AD&D
    4. Supplemental life insurance (Employee/Spouse/Child)
    5. Health care and dependent care Flexible Spending Accounts
    6. Pre-tax commuter and parking benefits
    7. 401(k) Savings and Investment Plan with company match
    8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
    9. 11 paid holidays
    10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
    11. Paid parental leave
    12. Adoption assistance
    13. Employee Stock Purchase Plan
    14. Financial planning and group legal
    15. Voluntary benefits including auto, homeowner and pet insurance

    About Us

    As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

    When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

    We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

    Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

    We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling , option one.

    Disclaimer:

    Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

    * Which includes being a United States Affirmative Action Employer


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