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    Microsoft Technical Support Analyst - Cincinnati, OH, United States - Roto-Rooter Services Company

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    Description

    We are excited to present a fantastic opportunity for an on-site IT Support Center Analyst at our Home Office in downtown Cincinnati.

    • Troubleshooting computer hardware, software, and various technology tools
    • Installing hardware, software, networking, and peripheral equipment as required
    • Handling iSeries support requests and troubleshooting
    • Requirements include an Associate degree in a related field and 3-5 years' experience in technical support
    • Experience with IBM iSeries/ AS400 at the Operator level
    • Certifications in Microsoft MTA, MCSA, MCSE, CCNA, and Networking + are a plus
    • Preference for ITIL Foundations certification

    Benefits include:

    • Medical and Dental Insurance
    • Paid Training and Tuition Reimbursement
    • 401K Retirement Savings Plan matching

    Roto-Rooter values military veterans and offers promising career paths for those transitioning into civilian professions. Our company appreciates the service training and structure veterans bring.

    We are proud to be an equal opportunity employer, embracing diversity and inclusivity in our workforce.




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