Jobs
>
Greenville

    Automotive Customer Service Specialist - Greenville, United States - Grease Monkey #41

    Grease Monkey #41
    Grease Monkey #41 Greenville, United States

    5 days ago

    Default job background
    Description

    Job Description

    Job DescriptionBenefits:
    • Bonus based on performance
    • Company parties
    • Dental insurance
    • Employee discounts
    • Free food & snacks
    • Health insurance
    • Training & development

    Company Overview
    Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia. Grease Monkey is the nations largest independent franchisor of automotive oil change centers and is looking to expand in 2021 by opening 30+ new locations. Grease Monkey International, LLC is the nations largest independent franchisor of automotive oil change centers serving more than 2 million customers each year.
    Our Grease Monkey Certified Pit Crews offer customers a service experience that is unrivaled in the automotive industry. Our highly trained technicians are certified using our proprietary Grease Monkey Technician Training & Certification Program. Grease Monkey certified pit crews offer drivers an exceptional experience, delivered with speed and precision.
    Position Overview
    The Customer Service Specialist is responsible for all aspects of customer service in a Grease Monkey center, and light clerical duties. This is an hourly position.
    Essential Duties and Responsibilities
    Provide Exceptional Customer Service
    • Maintain communications with waiting customers, keep them informed of wait times, answer questions. Answer telephone, direct calls, and answer customer inquiries.
    • Educate customers regarding the condition of fluids and filters, services available, promotions, and product guarantees.
    • Remind customers to submit feedback about their visit.
    • Thank all departing customers, remind them to return.
    • Review Service Order Ticket thoroughly with customers at check-out, explain services performed, purpose of static sticker, and reminder card.
    • Process all payments using the computer system and credit card machine.
    • Perform courtesy work when needed.
    • Assist manager in resolving customer complaints.
    Maintain Customer Waiting Area
    • Make coffee; keep fresh coffee available at all times.
    • Clean and straighten the coffee service area. Clean and straighten waiting room chairs and tables. Clean waiting area restrooms, and stock restroom supplies a minimum of three times during the day.
    • Stock and maintain current reading materials ensuring it is appropriate for children. Stock supply of cups, creamer, sugar, and stirrers.
    Maintain Front Office Area
    • Clean and straighten countertop and desk. Clean computer and equipment. File and organize paperwork (assist manager).
    • Stock Service Order Tickets.
    • Input vendor shipments on computer
    Other Duties and Responsibilities
    • Place customer quality assurance calls, write customer thank you notes.
    • General center maintenance and cleaning duties.
    • Attend crew meetings as required.
    • Run errands and perform other duties as assigned by a Supervisor.
    Job Qualifications
    • Excellent customer service skills
    • Basic literacy (ready, writing, math skills), Verbal and written communication skills, Keyboarding skills, Beginning computing skills
    • Attention to detail and accuracy
    • Previous customer service and general office experience necessary
    Working Conditions
    Equipment Used: Computer. Environment: Some exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
    Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and keyboarding.
    Benefits/Perks
    • Discounted Services for Employees
    • Flexible Hours
    • Opportunities for Advancement
  • Hyster-Yale Materials Handling Inc

    Fleet Service Specialist

    2 weeks ago

    Hyster-Yale Materials Handling Inc Greenville, United States Full time

    Job Title · Fleet Service SpecialistJob Family · Job Description · Put a LIFT in Your Career Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Fleet Services Specialist at our facili ...

  • ExecuSource

    Client Service Specialist

    2 weeks ago

    ExecuSource Greenville, United States

    Client Service Specialist - Financial AdvisoryLocation: Greenville, SCPay: $20-25/hrSchedule: Regular 40 hour week Mon-FriOur client provides financial advisory services. Exceptional culture and a very stable team. They are looking for you, someone experienced in Client Services ...

  • NewRez LLC

    Loan Servicing Specialist

    3 days ago

    NewRez LLC Greenville, United States

    Who We Are · Shellpoint Mortgage Servicing (SMS) is one of Americas top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or ser ...

  • Shellpoint Mortgage Servicing

    Loan Servicing Specialist

    18 hours ago

    Shellpoint Mortgage Servicing Greenville, United States

    Who we are · Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "s ...

  • Shellpoint Mortgage Servicing

    Loan Servicing Specialist

    1 week ago

    Shellpoint Mortgage Servicing Greenville, United States

    Who we are · Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "s ...

  • Luxor Scientific LLC

    Field Services Specialist

    1 week ago

    Luxor Scientific LLC Greenville, United States

    Job Description · Job DescriptionDescription:Schedule: Monday - Friday, 8:00 AM - 5:00 PM hours a week based on client's schedules) · Travel to Luxor Scientific client locations to work on site. · Position to be based out of Greenville, SC mileage reimbursement based on travel · ...

  • East Carolina University

    Student Services Specialist

    11 hours ago

    East Carolina University Greenville, United States

    · Position Details · Position Information · Job Title · Student Services Specialist · Position Number · 957261 · Vacancy Open to · All Candidates · Time-Limited · No · Department Homepage · Advertising Department · STUDENT AFFAIRS-SOM · Division · ECU Health/BSOM · Classificat ...

  • ScanSource

    Supplier Software and Service Specialist

    2 weeks ago

    ScanSource Greenville, United States

    Summary: · The Supplier Software and Service Specialist will work on major supplier line(s) where software and service quote and order requirements are heavy. The Supplier Software and Service Specialist will support the Sales Teams by creating quotes and helping with order ques ...

  • GREASE MONKEY

    Automotive Customer Service Specialist

    1 week ago

    GREASE MONKEY Greenville, United States

    Grease Monkey - JobID: [Customer Service Representative] As a Customer Service Specialist at Grease Monkey, you'll: Maintain communications with waiting customers, keep them informed of wait times, and answer questions; Answer telephone, direct calls, and answer customer inquirie ...

  • GREASE MONKEY

    Automotive Customer Service Specialist

    2 weeks ago

    GREASE MONKEY Greenville, United States

    Grease Monkey - JobID: [Customer Service Representative] As a Customer Service Specialist at Grease Monkey, you'll: Maintain communications with waiting customers, keep them informed of wait times, and answer questions; Answer telephone, direct calls, and answer customer inquirie ...

  • Fluor

    Marketing Services Specialist III

    1 week ago

    Fluor Greenville, United States

    At Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders ben ...

  • Fluor

    Marketing Services Specialist III

    1 week ago

    Fluor Greenville, United States

    At Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders ben ...

  • GREASE MONKEY

    Automotive Customer Service Specialist

    5 days ago

    GREASE MONKEY Greenville, United States

    Benefits:Bonus based on performance · Company parties · Dental insurance · Employee discounts · Free food & snacks · Health insurance · Training & development · Company Overview · Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey brand currently operates m ...

  • NewRez LLC

    Sub-Servicer Oversight Operations Specialist

    6 days ago

    NewRez LLC Greenville, United States

    Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. · We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative ...

  • NewRez LLC

    Sub-Servicer Oversight Operations Specialist

    5 days ago

    NewRez LLC Greenville, United States

    Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative sol ...

  • Truist Financial Corporation

    Commercial Lines Client Service Specialist

    1 week ago

    Truist Financial Corporation Greenville, United States

    The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. · Need Help? · If you have a disability and need assistance with the application, you can reques ...

  • Partnership Community Health Center ( Appleton, WI)

    Patient Service Representative

    4 days ago

    Partnership Community Health Center ( Appleton, WI) Greenville, United States

    **SUMMARY**: · Join a team that makes a difference in the lives of others within our community. We are a non-profit, providing a team-based approach to patient care. Medical Patient Service Representative/Access Specialist (PSR/AS) greets patients, schedules services and answers ...

  • Credit Central, LLC

    Loan Specialist

    4 days ago

    Credit Central, LLC Greenville, United States

    **JOB SUMMARY** · The Loan Specialist is responsible for outside sales, credit and collections, growing the business, loan sales and documentation, task management, customer service, cashier-related activities, and meeting Operational Standards. · **ESSENTIAL JOB FUNCTIONS/DUTIES ...

  • Greenville Technical College

    7339 Temporary: FOOD SERVICES SPECIALIST II

    1 week ago

    Greenville Technical College Greenville, United States

    Notice of Job Opening · POSTING DATE: · 4/2/2024 · POSITION: · 7339 Temporary: FOOD SERVICES SPECIALIST II · DEPARTMENT: · AXS - Auxiliary Svcs · APPLICATION CLOSING DATE: · 4/30/2024 · Classification Code KB10 / Slot 0000 · For ALL Faculty Positions - An unofficial/student cop ...

  • McGriff Insurance Broker

    Health Savings Account Client Service Specialist

    1 week ago

    McGriff Insurance Broker Greenville, United States

    As a member of the Retail HSA product servicing team, this role would provide support to clients and internal customers relevant to product education, troubleshooting issues relevant to servicing issues, and service desk responses to clients relevant Client Service, Health, Speci ...