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    Mini Melts Operations Manager - Minneapolis, United States - Mini Melts of America

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    Description

    Job Description

    Job Description

    In - Field Duties & Equipment Standards and Customer Focus

    • Regularly visit and deliver to various customer locations ensuring the freezer is stocked and customer is pleased with the products, services, and equipment from Mini Melts
    • Keep down time of vending machines to a minimum. All malfunctioning machines should be serviced within 24 hours of an issue being identified.
    • Ensure all equipment is scraped, stocked, and cleaned up to the Mini Melts standard
    • Regularly audit all equipment in the field and look for opportunities for additional equipment, advertising materials, and customer satisfaction
    • Take a lead role in all special projects - equipment resets, install roll outs, POS rollouts, price changes, equipment moves, etc.

    Warehouse Duties

    • Recieve, process, and unload shipments of ice cream and/or supplies
    • Maintain accurate inventory counts
    • Prepare equipment for shipping and install
    • General warehouse organization and cleaning
    • Other warehouse duties as directed by Mini Melts management

    Delivery Procedures

    • Work closely with Mini Melts management and Delivery Team to ensure following the established delivery policies and procedures
    • Ensure proper product handling for all deliveries
    • Ensure proper vehicle set up and vehicle supply inventory - blue transport bags, cleaning supplies, POS materials, freezer layout, etc
    • Work closely with the Data Analytics team to ensure all customer locations are routed and visited in a timely and efficient manner balancing customer needs, route profitability and service standards.
    • Monitor Nayax closely to effectively service vending machines for restocking and repair.
    • Work with management to ensure adequate staffing to handle the all routes including the increased workload during busy season

    Requirements

    • Valid Drivers' License and clean Motor Vehicle Report
    • Criminal Background Check
    • Ability to lift up to 50 lbs
    • Weekend availability as needed
    • Availability to work at least 50 hours per week

    Benefits

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

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