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San Antonio

    Event Coordinator - San Antonio, United States - Entertainment

    Entertainment
    Entertainment San Antonio, United States

    6 hours ago

    Default job background
    Description
    Job Type

    Part-time

    Description


    Primary Job Duties:


    • Answering phones and answering questions about the facility and booking events
    • Complete Birthday/Group reservation bookings per script and booking guidelines
    • Greeting and assisting all walk in party inquiries
    • Giving tours to potential parties and groups
    • Being knowledgeable of all aspects of the park and answering questions accordingly
    • Being knowledgeable of the party packages and program to accurately translate information to guests
    • Maintaining logs accurately
    • Calling past parties and trying to get them to rebook.
    • Communicating with staff about special needs of parties
    • Assisting the party/group manager with all parties on the day of the event
    • Assist with creating event summaries and creating care packages with relevant materials for events (wristbands, play cards, drink tickets, decorations, etc.)
    • Maintaining cleanliness of the party office
    • Understanding the cash out process and having the ability to properly cash out a party
    • Assist as needed in other areas as requested by a lead or manager
    • Maintain uniform standards and a professional appearance
    Requirements


    Physical Requirements:


    • Standing or sitting for long periods of time with frequent bending and turning
    • Must be able to lift 30 lbs
    • Must be able to communicate with guests and communicate via email, phone, and in person with great detail and organization

    Special Requirements:


    • Must be at least 16 years old
    • Obtain training certification per company policy

    Standard Company Expectations:


    • Goes beyond the normal expectations without compromising the company mission, vision and values.
    • Demonstrates the ability to be courteous and accountable in all situations.
    • Responding to guests' special requests in a courteous and accountable fashion.
    • Monitors the consistency of the product provided to all guests.
    • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
    • Cooperates with all team members when assigned additional tasks and listens to others with compassion.
    • Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
    • Maintains uniform standards.
    Please note that the company validates every applicant's right to work in the United States through the E-verify system.

    Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire.

    The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.
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