- Possess a profound comprehension of various business scenarios and exhibit agility in adapting to new platforms. Cluster and analyze user feedback to derive actionable insights.
- Present optimization recommendations derived from comprehensive analysis and actively collaborate with crossfunctional teams to drive forward governance projects. Engage closely with Data Science, Engineering, and Product teams to advance system optimization and enhance performance based on project outcomes.
- Methodically categorize, quantify, and analyze the multifaceted experience factors of the platform. Establish a comprehensive experience measurement system by coordinating with relevant stakeholders to identify pertinent experience indicators. Support teams in enhancing their key performance metrics.
- Proactively identify users' pain points through regular surveys and facilitate resolutions to pertinent issues, thereby enhancing overall user satisfaction.
- Bachelor's degree with minimum of 5 years of experience in online user or product operations
- Proficient in interpreting data indicators, especially in assessing the performance metrics of online business products. Skilled in constructing visual dashboards and presenting insightful reports through data analysis.
- Excellent communication and collaborative abilities across teams, including global users and business partners. Capable of effectively engaging with colleagues across various time zones.
- Demonstrates resilience under pressure, exhibiting strong logical thinking and adept problemsolving skills.
- Highly selfmotivated and actively engaged in tasks.
- Experience in user experience optimization
- Flexibility and willingness to support other projects when necessary
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User Experience Designer
6 days ago
Strategic Employment Partners (SEP) San Jose, United StatesOur client is an international tech company that is building a platform that will be instrumental in the ever-changing AI landscape. They are seeking a UX Designer to join their growing team. · Location: San Jose · Term: Full Time/Direct Hire · Desired Qualification: · 6+ years o ...
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VP, User Experience
3 weeks ago
McAfee San Jose, United StatesJob Title: · VP, User Experience · Role Overview: · McAfee aspires to help every consumer feel safe online through an experience that creates confidence and trust. To propel this mission, McAfee is hiring a VP of UX to envision the next generation of privacy, identity, and sec ...
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User Experience Designer
3 weeks ago
Global AI Platform Corporation Santa Clara, United StatesUX Designer · Location: SF Bay Area - Santa Clara · About GAP: · Founded in June 2023, Global AI Platform Corporation emerges as a key player in the global AI arena. With headquarters in Santa Clara, California, and Pangyo, South Korea, our mission revolves around pioneering adva ...
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Sr User Experience Designer
4 days ago
F5 San Jose, United States Full timeAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from frau ...
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User Experience Design Specialist
1 week ago
Smart IT Frame LLC San Jose, United StatesExperience: Minimum 12 years · Note: Looking for locals in San Jose, CA · Experience Minimum of 12 years of experience in UX design with at least 8 years in a leadership or management role · Lead UX Design Efforts Ensure high quality and high velocity design output for yourself a ...
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University Web and User Experience Designer
2 weeks ago
InsideHigherEd San Jose, United StatesJob no: 530906 · Work type: Staff · Location: San José · Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology · Job Summary · The University Web and User Experience Designer works under the general direction of the Ass ...
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VP, User Experience
2 weeks ago
McAfee San Jose, United StatesJob Title: · VP, User Experience · Role Overview: · McAfee aspires to help every consumer feel safe online through an experience that creates confidence and trust. To propel this mission, McAfee is hiring a VP of UX to envision the next generation of privacy, identity, and sec ...
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VP, User Experience
1 week ago
McAfee San Jose, United StatesJob Title: · VP, User Experience · Role Overview: · McAfee aspires to help every consumer feel safe online through an experience that creates confidence and trust. To propel this mission, McAfee is hiring a VP of UX to envision the next generation of privacy, identity, and securi ...
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VP, User Experience
2 weeks ago
McAfee San Jose, United States Full time· Role Overview: · McAfee aspires to help every consumer feel safe online through an experience that creates confidence and trust. To propel this mission, McAfee is hiring a VP of UX to envision the next generation of privacy, identity, and security products. The ideal candidate ...
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User Experience Researcher
2 weeks ago
Alibaba Group Sunnyvale, United StatesJob description · 1. Optimize the customer acquisition funnel, responsible for the company's website SEO and social media management. Design posts and short videos, and be proficient in the operation and analysis of paid advertising to enhance conversion rates. · 2. Develop dashb ...
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User Experience Researcher
1 day ago
talent_grids Sunnyvale, United StatesLinkedIn is seeking a motivated, talented User Experience Design Researcher to join us. LinkedIn offers a research climate that encourages a wide range of methods and approaches to explore and understand our large suite of products. Our team is responsible for research that feeds ...
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User Experience Researcher
5 days ago
Next City Sunnyvale, United StatesJob description · 1. Optimize the customer acquisition funnel, responsible for the company's website SEO and social media management. Design posts and short videos, and be proficient in the operation and analysis of paid advertising to enhance conversion rates. · 2. Develop dashb ...
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Tik Tok San Jose, United StatesResponsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo. · Why Join ...
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User Experience Designer
3 weeks ago
Amazon Web Services, Inc. Palo Alto, United States Full timeDo you want to be on the ground floor of building experiences that make large scale data accessible to all? With right data governance, we believe in enabling everybody in an organization, irrespective of their technical know-how, to work with data comfortably, to feel confident ...
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User Experience Researcher
4 weeks ago
Advantis Global is becoming INSPYR Solutions Burlingame, United StatesABOUT THIS FEATURED OPPORTUNITY · Are you passionate about pushing the boundaries of Virtual Reality (VR) and Augmented Reality (AR)? Join our team at a leading Fortune 500 company in the technology industry and be at the forefront of making XR (Extended Reality) more social for ...
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User Experience Researcher
3 weeks ago
Intellectt Inc Mountain View, United StatesJob Title: Sr. UX Researcher (Automotive) · Location: Mountain View, CA · Job details: · Strong creative problem-solving skills and a positive attitude. · Work closely with cross-functional teams to identify and evaluate research topics. · Ability to formulate specific, answerabl ...
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User Experience
1 week ago
CEI Group Palo Alto, CA, United StatesThe Opportunity · As a Senior UX Product Designer, you will build the primary products including mobile applications. You will work with our product team to define the user journey, build wireframes and prototypes, plan and run consumer research and implement designs that improve ...
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Lead User Experience Researcher
1 day ago
Alibaba Group Sunnyvale, United StatesJob Description: · The team · We are a rapidly-growing, fast-moving, highly-capable User Experience Design & Research team of Alibaba global B2B e-commerce. Our team is a diverse, talented, collaborative group of designers, content strategists, and user researchers dedicated to d ...
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User Experience Researcher
1 week ago
Advantis Global is becoming INSPYR Solutions Burlingame, United StatesABOUT THIS FEATURED OPPORTUNITYAre you passionate about pushing the boundaries of Virtual Reality (VR) and Augmented Reality (AR)? Join our team at a leading Fortune 500 company in the technology industry and be at the forefront of making XR (Extended Reality) more social for our ...
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User Experience Researcher
5 days ago
Advantis Global is now INSPYR Solutions Burlingame, United StatesABOUT THIS FEATURED OPPORTUNITY · Are you passionate about pushing the boundaries of Virtual Reality (VR) and Augmented Reality (AR)? Join our team at a leading Fortune 500 company in the technology industry and be at the forefront of making XR (Extended Reality) more social for ...
Senior Product Operation Specialist- User Experience - San Jose, United States - Tik Tok
Description
ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The Trust and Safety platform team is responsible for protecting our users from harmful content and abusive behaviors.
With the continuous efforts of our trust and safety platform team, TikTok can provide the best user experience and bring joy to everyone in the world.
The User Experience Enhancement team is dedicated to ensuring the satisfaction and experience of platform users.
We achieve this by establishing a comprehensive User Experience Measurement system in collaboration with data science, analyzing user feedback and issues through root cause analysis, and conducting regular user satisfaction surveys.
Additionally, we drive issue governance initiatives and collaborate with cross-functional teams to enhance products and systems, all with the overarching goal of continuously improving the platform user experience.
ResponsibilitiesMinimum Qualifications:
Preferred Qualifications:
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.
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