Jobs
>
Customer Service Representative
>
Salt Lake City

    Customer Service Representative - Salt Lake City, United States - SP Plus Corporation

    SP Plus Corporation
    SP Plus Corporation Salt Lake City, United States

    3 weeks ago

    Default job background
    Description

    Overview:
    SP+ is driven by Our Promise, Making Every Moment Matter for a World on the Go.

    Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve.

    The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.


    Salary Range:
    $17.00 per hourCome pave the way with SP+, a company driven by its three core values: Ingenuity, Diversity and Integrity.

    The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.


    Responsibilities:


    What youll doEnsures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facilityAssists customers in making payment to fully automated revenue control equipmentGoes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ PromiseAssists in the management of the day-to-day activities of the assigned location.

    Monitors parkers in pay-in lanesMakes every customer interaction a moment that matters through friendly and professional conduct.
    Willing to assist customers that have forgotten where they parked their vehicle.
    Performs other necessary functions as assigned.
    Conducts garage and facility audits as required by management.
    Counts bank of revenue (if required) at beginning of shift to ensure starting total is correct.
    Makes change (if required) for customers before transactions.
    Quotes rates for parking services.
    Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily.
    Resolves customer complaints independently or with the aid of a supervisor.

    Answers telephone in a prompt and courteous manner (if required).Maintains cleanliness of facility and picks up trash in the surrounding area.

    Presents themselves professionally (neat appearance and in uniform) at all times while at work.
    Arrives to work on time for scheduled shifts.
    Completes any other duties that may be assigned by the supervisor.


    Qualifications:

    What you needQualification Requirements:
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Education Required:
    High School Diploma or an equivalent combination of experience and education

    Experience Required:
    Experience with automated parking access control hardware and software or a high aptitude for technology

    Availability to Work:
    Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.


    License Requirement:
    The individual will only be required to have and maintain a valid state-issued drivers license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business

    Mathematical Skills:

    Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

    Ability to make change.


    Language Skills:
    Ability to read, write and interpret the English language.

    Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.


    Reasoning Ability:
    Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.


    Adaptability:
    Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events

    Judgment:
    Exhibits sound and accurate judgment

    Other Skills and Abilities:
    Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.

    Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example.

    Must be willing to work a flexible schedule.


    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    The noise level in the work environment is usually moderate to loud.

    The exposure level in the work environment to vehicle emissions is moderate to highThe exposure level in the work environment to extreme hot/cold temperatures is moderate to high.

    The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
    The exposure level in the work environment to bright sunlight and nighttime working conditions is high.


    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.

    Specific vision abilities required by this job include close vision.

    SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law.

    SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.


    Location :
    US-UT-SALT LAKE CITYby Jobble
  • Phoenix Holdings LLC

    Customer Service Representative

    3 weeks ago

    Phoenix Holdings LLC Salt Lake City, United States

    Phoenix Holdings, ubicada en Provo, Utah, está buscando activamente un Representante de Servicio al Cliente de tiempo completo o medio tiempo que tenga habilidades fenomenales de servicio al cliente para ayudar a nuestros increíbles clientes. 'Te gusta hacer conexiones con la gen ...

  • Phoenix Holdings LLC

    Customer Service Representative

    3 weeks ago

    Phoenix Holdings LLC Salt Lake City, United States

    Phoenix Holdings, ubicada en Provo, Utah, est buscando activamente un Representante de Servicio al Cliente de tiempo completo o medio tiempo que tenga habilidades fenomenales de servicio al cliente para ayudar a nuestros increbles clientes. 'Te gusta hacer conexiones con la gente ...

  • Collabera

    Customer Service Representative

    6 days ago

    Collabera San Francisco, United States Permanent

    Note: · The position is ONSITE. (No work from home) · Spanish speaker is prefered. · Position Details: · Position: Associate Customer Service Representative · Client: Fortune 500 · Industry: Banking · Job duration: 3 months (Possible Extension) · Shift working: Mon-Fri · Locati ...

  • Collabera

    Customer Service Representative

    3 weeks ago

    Collabera Salt Lake City, United States

    Hiring For Customer Service Representative: · Position Details: · Position: Customer Service Representative · Industry: Banking/Financial Services · Job duration: 6+ months (Possible Extension) · Location: Salt Lake City, UT 84116 · Shift : Mon-Fri 8:00 AM - 5:00 PM · Pay Rate: $ ...

  • Collabera

    Customer Service Representative

    1 week ago

    Collabera Salt Lake City, United States

    Note: · The position is ONSITE. (No work from home) · Spanish speaker is prefered. · Position Details: · Position: Associate Customer Service Representative · Client: Fortune 500 · Industry: Banking · Job duration: 3 months (Possible Extension) · Shift working: Mon-Fri · Location ...

  • Walmart

    Customer Service Representative

    3 weeks ago

    Walmart North Salt Lake, United States

    **Job Title: Customer Service Representative (Walmart)** · **Job Summary:** · As a Customer Service Representative at Walmart, you will play a vital role in ensuring exceptional customer experiences within our retail environment. You will serve as the frontline contact for custom ...

  • Flow Control Group Company

    Customer Service Representative

    4 weeks ago

    Flow Control Group Company Salt Lake City, United States

    Customer Service Representative · Murray, UT, USA Req #457 · Friday, January 26, 2024 · Company: TMMI · About Us · We are experienced with our products in many manufacturing verticals including packaging, food & beverage, oil & gas, discrete manufacturing as well as water ...

  • Collabera

    Customer Service Representative

    4 days ago

    Collabera Salt Lake City, United States

    Note: · The position is ONSITE. (No work from home) · Spanish speaker is prefered. · Position Details: · Position: Associate Customer Service Representative · Client: Fortune 500 · Industry: Banking · Job duration: 3 months (Possible Extension) · Shift working: Mon-Fri · Locati ...

  • UniFirst

    Customer Service Representative

    3 weeks ago

    UniFirst Salt Lake City, United States

    Customer Service Representative - UniFirst · Location: · Salt Lake City, Utah · Job ID · 2400769 · UniFirst is seekingadedicatedCustomerServiceRepresentativeto join our team.Youwill bea key playerin deliveringoutstanding customer serviceas aliaison between customersand the compan ...

  • RRC - Ruiz Recruiting & Consulting

    Customer Service Representative

    1 week ago

    RRC - Ruiz Recruiting & Consulting Salt Lake City, United States

    RRC is a specialized recruitment firm dedicated to collaborating with startups and enterprise-level companies nationwide. Our mission is to facilitate growth by identifying and attracting exceptional talent. Our client is a trailblazer and award-winning powerhouse in the hospital ...

  • PrincePerelson & Associates

    Customer Service Representative

    2 weeks ago

    PrincePerelson & Associates Salt Lake City, United States

    Customer Service Representative · Murray, UT · $17.00hr to $18.00hr · Mon- Fri 8:00 am to 5:00 pm · We are an established pioneer in cultural exchange as one of the original sponsoring agencies for the Au Pair Program. We specialize in childcare and have exclusively worked to mat ...

  • HandStands PROMO

    Customer Service Representative

    6 days ago

    HandStands PROMO Salt Lake City, United States

    Job Type · Full-time · Description · This position is Hybrid Remote, allowing for a hybrid work from home schedule after completion of training. · HandStands Promo is a Utah-based subsidiary of HPG Brands. HPG Subsidiaries are top-rated leaders in their field, with numerous aw ...

  • Security National Financial

    Customer Service Representative

    3 weeks ago

    Security National Financial Salt Lake City, United States

    Customer Service Representative - Mortgage · SNMC - Corp Job Type Full-time Description Our mission is simple: we want to provide the very best in Life Insurance, Mortuary, Cemetery and Mortgages. People love our products and . We've been recognized as a "Top Workplace" for 6 ye ...

  • TEKsystems

    Customer Service Representative

    3 weeks ago

    TEKsystems Salt Lake City, United States OTHER

    Opportunity to join a Financial Service Company in Salt Lake City as the Customer Brokerage Representative · 6 Month Contract to start · Schedule: Hybrid Schedule 5 days in office then 5 days remote (rotation) · Mon-Fri 7A-6 P (8 hr shift) · Description: * Must have experience wi ...

  • Perfect Placement Group, LLC

    Customer Service Representative

    1 week ago

    Perfect Placement Group, LLC Salt Lake City, United States

    Customer Service Representative (CSR) · Sales · Location: SALT LAKE CITY, UT · Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection. · Compensation: This is a non-exempt, hourly role. Hour ...

  • The Bowen Group

    Customer Service Representative

    3 weeks ago

    The Bowen Group Salt Lake City, United States

    I am passionate about helping others. · I have empathy. · I excel at communicating. · If this describes you, our Veterans need You · The Bowen Group has front-line customer service positions supporting the Veterans Experience Office at the U.S. Department of Veterans Affairs ...

  • Mr. Appliance of Salt Lake

    Customer Service Representative

    1 week ago

    Mr. Appliance of Salt Lake Salt Lake City, United States

    We are actively interviewing for this position - Apply today and our hiring manager will follow up · As a Customer Service Representative, you are a key member of the team and represent Mr. Appliance in person and on the phone. You are responsible for handling service requests a ...

  • SP Plus Corporation

    Customer Service Representative

    2 weeks ago

    SP Plus Corporation Salt Lake City, United States

    Overview: · SP+ is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry- ...

  • Prince Perelson

    Customer Service Representative

    3 weeks ago

    Prince Perelson Salt Lake City, United States

    Customer Service Representative · Murray, UT · $17.00hr to $18.00hr · Mon- Fri 8:00 am to 5:00 pm · We are an established pioneer in cultural exchange as one of the original sponsoring agencies for the Au Pair Program. We specialize in childcare and have exclusively worked to ...

  • Calculated Hire

    Customer Service Representative

    2 weeks ago

    Calculated Hire Salt Lake City, United States

    *Customer Service Representative - Financial Escalations Representative I* · *Hybrid Salt Lake City, UT (Mandatory onsite training the first 30 days)* · *12-month Contract with possible extension and/or conversion* · *Pay Rate: $18/hr* · *Desired Start Date: 6/3/2024* · *Over ...