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Customer Service Representative - Salt Lake City, United States - Collabera
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Description
Note:
The position is ONSITE. (No work from home)
Spanish speaker is prefered.
Position Details:
Position:
Associate Customer Service Representative
Client:
Fortune 500
Industry:
Banking
Job duration: 3 months (Possible Extension)
Shift working:
Mon-Fri
Location:
Salt Lake City, UT Onsite)
Pay Rate:
$18-20/hr. (without benefits)
Responsibilities:
Support customers with inquiries on financial products and services.
Identify ways to improve the customer experience within established procedures.
Perform routine customer support tasks by responding to and resolving customer inquiries and complaints.
Receive direction from the customer service supervisor.
Escalate questions and issues to more experienced representatives.
Interact with the immediate customer service team as well as internal and external customers on incoming questions and concerns.