- 2-3 years of technical support experience is required.
- Strong customer service skills preferred.
- Provides technical support for software, hardware and networking support for desktops, laptops and servers.
- Provides maintenance and support on legacy products.
- Supports Core, server products.
- Performs disk replacement on enterprise storage products.
- Install and maintain PCs, associated software, networks, servers and peripherals.
- Test and certify PCs, networks, servers and client approved applications.
- Provides follow-up on problems or escalation.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
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Technical Support
1 week ago
Universal Processing Flushing, United States**Are you ready to go uP?** · - We are named in Top Workplaces NYC for 2024 · - We are one of the winners of USPAACC's Fast 100 Asian American Business awards · - We are recognized as one of the Top 5000 in Inc. Magazine's Fastest Growing Private Companies · - We are nominated fo ...
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Customer Care/technical Support Representative
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ZEISS Group White Plains, United StatesAbout Us: · How many companies can say they've been in business for over 177 years? · Here at ZEISS, we certainly can As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advance ...
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Technical Support
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Suzumo International Co. Teterboro, United StatesPosition Overview: · Collaborate with cross-functional teams to support and troubleshoot equipment, maintain high customer satisfaction, and perform scheduled maintenance and repairs on diagnostic imaging equipment. · Key Responsibilities: · - Collaborate with Electrical, Firmwar ...
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Technical Support Specialist
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Avangrid Greenwich, United StatesThe salary range for this position is hourly and is dependent on experience level ranging from $25/hr to $31/hr. · Use full range on administrative and technical knowledge and experience to assist and support management in meeting the objectives and responsibilities of the Divisi ...
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Technical Sales Support
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Sapphire Solutions Vernon, United StatesAbout the Company · We are a family-owned medium-sized trading company where flat hierarchies and familial relationships still hold a high value. Our company's core competence lies in the availability of technical components from all well-known manufacturers. With over 30 years o ...
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Technical Support Specialist
2 weeks ago
Moorecroft Systems New York, United States**An exciting opportunity to grow and advance your career awaits** · Moorecroft Systems is hiring for a **Technical Support Specialist **for a large, enterprise level client. · - This is a ON SITE position with a 18+ month contract._ · SOME TRAVEL MAY BE REQUIRED. · **MUST HAVE E ...
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Technical Support Specialist
2 weeks ago
Abacus Business Computer Flushing, United StatesJob description · ABCPOS is looking for an amazing Bilingual Technical Support to join our growing team in Queens, NY. As a successful hire, you need to be fluent in verbal and written of English and Chinese. · **Responsibilities**: · - Collect customer data, process customer fee ...
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Technical Support Assosciate
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Gramercy Tech New York, United StatesThe Technical Support Associate will assist in managing badge printing, shipping, equipment testing (ipads, computers, printers), troubleshooting and general organization for an event technology based company and office assistance. · **Key Responsibilities**: · Provide equipment ...
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Apprentice, Technical Support
1 week ago
Center for Justice Innovation New York, United States**THE ORGANIZATION** · The Center for Justice Innovation (formerly the Center for Court Innovation) is a non-profit organization that works with communities and justice systems to advance equity, increase safety, and help individuals and communities thrive. The Center's goal is t ...
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Technical Support Specialist
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Spino Inc New York, United States**Technical Platform Support Specialist (with UI Design Experience)** · **New York City - Onsite - Hybrid** · **Full Time** · As a Technical Platform Support Specialist at, you will play a pivotal role in ensuring the seamless operation of our platform and providing outstanding s ...
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Technical Support Specialist
1 week ago
Artemis Distribution Brooklyn, United StatesArtemis Distribution is looking for a Technical Service Support Administrator to join our growing team As the Technical Service Support Administrator you are responsible for responding to customer's technical inquiries, managing technical service cases. · **Hats to Wear**: · - Ow ...
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Pc Technical Support
2 days ago
N LiNK Consulting, LLC New York, United States**Overview**: · a) Technical Support for PCs, printers, phones, etc. · - Troubleshooting and maintenance of hardware and software · - Technical Operation Support in both English. · - PC setup (Windows OS installation, etc.) · b) Documentation for technical support · - User manual ...
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Technical Support Analyst
3 days ago
Stefanini, Inc New York, United States**Stefanini Group is hiring** · Exciting opportunity awaits, let us help you get started · - This role is part of the Release, Standards & Risk Management sub-chapter within the DW (Digital Workplace) Solutions & Control chapter. · - Perform Hardware configuration and testing. · ...
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Technical Support Analyst
1 week ago
Two Trees Brooklyn, United StatesWho We Are · Two Trees is a family-owned Brooklyn-based real estate developer, best known for its singular role in transforming the Brooklyn neighborhood of DUMBO from a neglected industrial waterfront to a thriving mixed-use community. · Our other notable projects include Domino ...
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Technical Support Specialist
1 week ago
Designit New York, United StatesWe're always looking for critical thinkers who are curious, data-driven, have a growth mindset, and excel at creating strategic points of view by leveraging data and learnings. We are consultants. Strategists. Creators. Doers. Achievers. Explorers. Geeks. Leaders. Learners. Reneg ...
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Technical Support Representative
1 week ago
Epay World LLC Brooklyn, United StatesEpay World LLC is a fast-growing full-service payment processing company; we work with customers from diverse industries to streamline their electronic payments and collections. Because of our huge growth, Epay World is now seeking a self-motivated and energetic Technical Support ...
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Specialist - Technical Support
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LivCor New York, United StatesOverview: · LivCor, a Blackstone portfolio company, is a real estate asset management business specializing in multi-family housing. Formed in 2013 and headquartered in Chicago, LivCor is currently responsible for a portfolio of over 400 Class A and B properties comprising more t ...
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Customer Support Technical Specialist
2 weeks ago
Goodway Technologies Corporation Stamford, United States**Responsibilities**: · **Technical Support**: · - Handle incoming technical support calls from customers. · - Assist customers in troubleshooting issues related to our products. · - Provide clear and concise instructions to customers for issue resolution. · **RMA Management**: · ...
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Technical Administrative Support Specialist for
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Township of Mahwah Mahwah, United StatesUnder direction of the Mahwah Land Use Department Director, develop and prepare technical specifications for Capital Projects for the Township, performs administrative, typing and related clerical work requiring the exercise of independent judgment including a reasonable working ...
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Product Technical Support Expert
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Metso Outotec York, United StatesJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future. · At Metso, you will be supported by our inclusive culture and a network of colleag ...
Technical Support - Tarrytown, United States - Sunrise Systems
Description
Job Description: Technical support
Contract duration: 3+ months
Job location: Tarrytown, NY 10591
Note: 100+ onsite.
Job description: