- Provide leadership and oversight of day-to-day operations for dermatology clinic
- Ensure high quality patient care coordination, patient satisfaction and high clinical outcomes
- Support, develop and coach clinic leads to manage supplies and inventory, address patient issues, provide appropriate coverage and workflows of individual clinics
- Interview and hire team members as needed
- Determine teamwork schedules
- Address escalated patient issues as needed
- Develop strategic growth and patient retention
- Bachelor's degree in business, healthcare, science or related field
- dermatology experience preferred
- 4+ years of operational and business experience
- 2+ years of people-leadership experience
- Healthcare industry experienced required, familiarity or knowledge of healthcare preferred (management experience from other site industries will be considered)
- Ability to advise and coach medical staff
- Demonstrated outstanding communications skills (verbal, written and presentation skills)
- High level of emotional and professional maturity and strong interpersonal skills with the ability to build relationships
- Exceptional customer service orientation
- Unquestionable work ethic, personal integrity, and honesty
- Excellent critical thinking, analytical, and problem-solving skills
- Ability to multi-task in a fast-paced environment and act with a sense of urgency
- Excellent time management, planning and organizational skills with exceptional attention to detail
- Strong leadership, coaching and people-development skills
- Flexibility to take on different roles and duties as required
- Ability to adapt and thrive in a dynamic environment
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Office Manager - Roseville, United States - BERMAN SKIN INSTITUTE
Description
About Berman Skin Institute (BSI): Founded a quarter century ago by David Berman, MD, a board-certified dermatologist, BSI's mission is to blend state-of-the-art medical technology and research with a dedication to patient welfare and healing to provide patients with the best possible dermatologic care. Berman Skin Institute is a group of dermatology clinics with eleven medical clinic locations across Northern California, including Los Altos, Cameron Park, Fremont, Placerville, Pleasanton, Roseville, Sacramento, San Francisco, Tracy, Walnut Creek and Yuba City. With a well-established and diverse patient population. BSI has a set of broad and comprehensive service offerings, including medical and surgical dermatology, including treatment for acne, moles, allergic skin reactions, autoimmune diseases, skin infections, Mohs skin cancer surgery, cosmetic dermatology (including laser treatment of unwanted hair, sun damage and wrinkled skin, unwanted tattoos, red or brown discoloration of the skin, varicose/spider veins of the legs and face, etc), skin care products and medi-spa/aesthetician treatments such as chemical peels, microdermabrasion, and HydraFacials. BSI is one of the largest skin laser centers in the world, with over 50 lasers on site, and many other non-laser devices for skin and hair conditions, such as 4 ARTAS robots for hair transplant.
BSI has a talented and passionate team who strives to deliver the best possible patient care. The patient experience is our number one priority with a team approach to service.
BSI is looking for a Clinic Operations Manager to join our growing dermatology and cosmetic surgery practices. Looking for someone that has a passion for Dermatology and Cosmetics.
The right candidate is polished, professional, motivated, emotionally and professionally mature. BSI has an opportunity for a Clinic Operations Manager in our Los Altos clinic. If you are interested, please submit resume for consideration.
More information about Berman Skin Institute can be found at
Responsibilities include but are not limited to:
Berman Skin Institute believes our people are the secret to our success, and we work to create an environment where our people are appreciated, engaged, supported and rewarded. BSI provides a competitive compensation and benefits program to attract, retain and motivate a high-performance team, with flexibility to meet the different needs of our diverse employee population.
Berman Skin Institute is an equal opportunity employer. No agencies please.
Local area candidates preferred.
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