- Allocate project tasks to team members.
- Definition of Test Approach.
- Primary escalation point for QA Engineers and Senior QA Engineers.
- Provide guidance and mentorship to QA Engineers and Senior QA Engineers.
- Additionally, oversee collaborative testing initiatives, including end-to-end (E2E) testing and cross-platform projects.
- Ensure test cases are robust and automation ready.
- Deliver QA metrics to QA leadership.
- Contribute insights and recommendations for Proof of Concepts (POCs) and proposed initiatives related to projects or applications.
- Conduct interviews with prospective QA Engineer candidates.
- Assume overall responsibility for the success of the team and projectyou are leading.
- Monitor and enforce adherence to QA Best Practices within the team.
- Act as a point of contact for QA engineers, addressing their questions and concerns.
- Collaborate with Product and Development teams to strategically plan Release work, considering QA availability and resource allocation.
- Maintain the defect tracking system.
- Participate in planning and operations meetings.
- Disseminate business requirements into test plans and or test cases.
- Lead UAT Test Sessions, provide application instructions for users.
- Work with developers to resolve and debug issues.
- Evaluate, recommend, and implement tools to be used in the testing process to maximize efficiency.
- Evaluate QA team members to determine areas for skill enhancements through training.
- Manage day to day operations of the QA team.
- 4 year Technical degree (greater work experience may be considered in place of degree).
- 5+ years' experience in software quality assurance in a high tech environment.
- 4+ years' experience managing a Quality Assurance team (internal and external).
- Demonstrable experience of QA methodologies (Smoke, Functional, Integration, Regression, Black box, White box, Load testing).
- Strong verbal and written communication skills.
- Assist with transfer of knowledge of skills to other team members.
- Must be well-organized, efficient, and detail-oriented.
- Able to evaluate and assign work to team members according to skill levels and work loads.
- Able to prioritize and provide timely resolution to issues and requests.
- Self-motivated and able to work independently and as a member of a team.
- Must possess excellent written and verbal communication, interpersonal, and presentation skills.
- Ability to work successfully with minimal supervision.
- Provides input to project-related decisions.
- Occasional travel may be required as needed.
- Working experience with incident tracking systems such as Jira, FogBugz or comparable.
- Working experience in writing SQL queries.
- Working experience in an Agile development environment.
- Demonstrable experience automating testing with tools such as Selenium, Telerik, or comparable.
-
Service Manager
1 week ago
Manitowoc Nashville, United States Full timeThe Service Manager is responsible for leading all service operations including customer relations, P&L budgeting for the department, training of all service employees, overseeing technician's work area, prioritization of work orders and ensuring all safety protocols are being fo ...
-
Client Services Manager
4 weeks ago
Mayker Nashville, United StatesMayker is looking for a dynamic Client Services Manager to lead sales and business development for our brand. With services in the events and interiors industries, this position works in a fast-paced, design-driven environment. · The perfect fit is an organized, self-starter who ...
-
Manager, Creative Services
2 weeks ago
Center for Nonprofit Management Nashville, United States Full timeJob Responsibilities · Marketing: · As a member of the Marketing and Communications team, you will: · Produce materials under the direction of the Director, of Creative Services. Materials include signage, presentations, invitations, campaign collateral, and impact reports. The ...
-
Apartment Service Manager
5 days ago
Lion Real Estate Group Nashville, United StatesLion Real Estate Group is seeking an experienced Service Manager to join the team at "Willow Apartments," our 244-unit owner-operated multifamily apartment community located in Nashville, Tennessee. · (Recruiters/Agencies: Please do not respond to this ad.) · Lion Real Estate Gro ...
-
Client Services Manager
4 weeks ago
Mayker Nashville, United StatesMayker is looking for a dynamic Client Services Manager to lead sales and business development for our brand. With services in the events and interiors industries, this position works in a fast-paced, design-driven environment. · The perfect fit is an organized, self-starter who ...
-
Service Manager
2 weeks ago
Manitowoc Nashville, United StatesThe Service Manager is responsible for leading all service operations including customer relations, P&L budgeting for the department, training of all service employees, overseeing technician's work area, prioritization of work orders and ensuring all safety protocols are being fo ...
-
Regional Service Manager
3 weeks ago
Peak Technologies Nashville, United States Remote job Full timeRemote: Southeastern US Required (coverage of Florida, Alabama, Georgia, Tennessee, and South Carolina) · JOB SUMMARY & SCOPE:As a Regional Service Manager (RSM) you will provide consistent premium level service and support in all field service areas of this role. Maintain an org ...
-
Service Manager Trainee
2 days ago
DH Pace Nashville, United States Full timeOverhead Door Company of Nashville , a DH Pace Company, Inc., is seeking to hire a Dispatcher/Manager Trainee. This is a great opportunity for anyone looking for a foot in the door in operations management. If you have an education or experience in project management, schedulin ...
-
Service Manager
2 weeks ago
Tecta America Nashville, United States** Tecta America Corporation** · ** Service Manager - Commercial Roofing** · Nashville, TN 37210 · **BASIC FUNCTIONS:** · Operate/manage the service department. Ensure that the department operates within the company guidelines for safety, work is completed with in a timely manner ...
-
Service Manager
2 weeks ago
The Manitowoc Company, Inc. Nashville, United StatesThe Service Manager is responsible for leading all service operations including customer relations, P&L budgeting for the department, training of all service employees, overseeing technicians work area, prioritization of work orders and ensuring all Service Manager, Manager, Oper ...
-
Service Manager
2 weeks ago
The Cook & Boardman Group, LLC Nashville, United StatesSummary · The Service Manager shall oversee the day-to-day operations of the service department. The Service Manager will supervise Service Supervisors, Service Engineers, Specialists, and Associates and provide support, guidance, and mentorship to their subordinates in all matte ...
-
IT Service Manager
2 days ago
Advanced Micro Electronics Nashville, United StatesJob Type · Full-time · Description · We are looking for a talented, experienced Service Manager to help guide, build and continue developing our Nashville Team · Role Responsibilities · The Service Manager will be responsible for managing the support team in Nashville, TN, an ...
-
Service Manager
18 hours ago
Sunbelt Rentals Nashville, United StatesLocation: · Location: · Service Manager in Nashville, TN at Sunbelt Rentals **Location:** · **Experience:** · Not Specified **Job Description** · **Join Our Team** · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to sc ...
-
Service Manager
2 days ago
TWC Services Nashville, United StatesTWC Services, Inc., is an industry leader in Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment. What makes us world class? We put our employees first Hiring great people has made us the best place to work, and we have over 115 years of experience. So why ...
-
Conference Services Manager
1 week ago
Castle Rock Asset Hospitality Management LLC Nashville, United StatesLOOK NO FURTHER, YOU'VE FOUND THE SPOTMusic City is so much more than what people think it is, and Bobby Hotel Nashville is on a mission to reveal the soul of our destination. We serve as guides by peeling back the layers to find what makes Nashville tick and sharing our discover ...
-
Conference Services Manager
1 week ago
Castle Rock Asset Hospitality Management LLC Nashville, United StatesLOOK NO FURTHER, YOU'VE FOUND THE SPOTMusic City is so much more than what people think it is, and Bobby Hotel Nashville is on a mission to reveal the soul of our destination. We serve as guides by peeling back the layers to find what makes Nashville tick and sharing our discover ...
-
Conference Services Manager
1 week ago
Castle Rock Asset Hospitality Management LLC Nashville, United StatesLOOK NO FURTHER, YOU'VE FOUND THE SPOTMusic City is so much more than what people think it is, and Bobby Hotel Nashville is on a mission to reveal the soul of our destination. We serve as guides by peeling back the layers to find what makes Nashville tick and sharing our discover ...
-
Manager of Cardiology Service Line
4 weeks ago
Nashville General Hospital Nashville, United StatesTitle: Manager of Cardiology Service Line · Department Name & Number: · Reports to: Director of Ambulatory · Manager of Cardiology · As the Manager for our Cardiology Service Line, you will be a key player in merging clinical excellence with operational efficiency to drive vo ...
-
District Technical Service Manager
5 days ago
Hayward Nashville, United StatesOverview · Hayward Holdings Inc. (NYSE "HAYW") is the largest manufacturer of residential swimming pool equipment in the world, with a significant presence in the commercial pool market that is continuously growing. Hayward designs, manufactures, and markets a full line of resid ...
-
Operations Service Manager
2 days ago
Burlington Coat Factory Corporation Nashville, United StatesLOCATION 8141 Sawyer Brown Rd Nashville TN US 37221 · Overview · Are you a proven leader with a strong drive to succeed? · Do you work well in a process-driven environment where organization and efficiency are critical to success? · Are you an expert multitasker who would thrive ...
Quality Assurance Services Manager - Nashville, United States - Genesco
Description
The Ideal CandidateThe Manager of QA Services oversees Genesco's QA resources and provides support for Quality Assurance testing and processes across Genesco Information Services projects, catering to all Genesco business divisions. The primary duty entails ensuring that software development projects meet established requirements, and that the implementation of software applications is successful. This is achieved through the utilization of established testing tools, guidelines, and conventions.
How You Will Make an Impact