team leader - Suffolk, United States - Circle of Friends

Description

Job Description

CIRCLE OF FRIENDS, LLC

Community Care Services

Looking for:

Fulltime Team Leaders

Team Leader for Day Support and In-Home Residential services - Day Support: 8:00AM to 5:00PM (Monday - Friday)

In-Home (According to flex schedule, weekend days included)

JOB TITLE: TEAM LEADER

GENERAL STATEMENT OF RESPONSIBILITIES

The Team Leader will be responsible for the day-to-day supervision of the group home, day support, or in-home support program. The Team Leader will ensure that programs are properly staffed and billing information, along with other required documents, is submitted accurately and promptly. The Team Leader is also responsible for direct training of direct support professionals and routine supervision of services and must be available for calls 24 hours per day to handle needs or emergencies. The Team Leader makes on-going recommendations to the Coordinator regarding the changing needs of the individual, staffing patterns, and programs.

This position requires knowledge of confidentiality and security of records, Commonwealth Coordinated Care Plus (CCC Plus), Root Cause Analysis (RCA), Quality Improvement Plan (QIP), Department of Labor Regulations, Health Insurance Portability and Accounting Act (HIPAA), Occupational Safety and Health Administration (OSHA), (Department of Behavioral Health and Developmental Services (DBHDS), Office of Human Rights (OHR), and Medicaid Waiver and Home and Community-Based Setting (HCBS) regulations; individualized program development and evaluation techniques; personnel management and evaluation skills, supervisory skills; public relations, and oral and written communication skills; practical experience in behavioral support techniques, and individualized outcomes for special populations; individual rights, application and evaluation of assessment tools, medication management procedures, and experience in working with a variety of individuals with disabilities.

MAJOR DUTIES:

Provide relief for support staff as warranted

Directly supervise support staff

Provide required monthly supervision QA checks of support staff

Monitor upkeep of homes, apartments, independent living residences

Monitor documentation on MARs, presence of physician orders for prescriptions and over-the-counter medications and side effects information, sufficient medication status, disposition of outdated medications that are no longer used, proper medical supplies

Monitor individual's annual physicals, TB test, PAP smears, Prostate checks, and mammogram appointment

Ensure that appointments are set and met for all health issues that may arise

Conduct weekly meetings with support professionals (can be virtual or via phone)

Complete and monitor support professionals work schedules and ensure appropriate staffing

Review Individualized Service Plans with support professionals

Review documentation (Service docs, Support Logs, Learning Logs, Weekly review sheets, Behavioral Charts, Seizure Charts, MARs, etc.)

Review binders to ensure all required documents are present

Makes on-going recommendations to the Coordinator regarding individuals, programs, staffing patterns, and physical plant needs

Assist with adherence to Medicaid and Department of Labor regulations and standards

Assign and monitor activity schedules ensuring that all are submitted the by deadline

Ensure licensure standards are met and maintained

Maintain current, accurate, and appropriate individual records and other relevant documentation involving individuals and/or programming by reviewing QA information provided by the manager

Provide training in programming and behavioral assistance for individuals

Assist with providing training to support staff from ID Staff Orientation Workbook and Human Rights Regulations

Assist with providing consultation for behavior management techniques to staff and families

Train support staff on implementation of assessment devices

Assist with providing orientation for all new individuals and their families/care givers/representatives

Provide orientation for all new support professionals and staff training

Ensure and monitor individual transportation needs

Ensure adherence to first aid, CPR training, and behavioral management training

Assist with conducting support professional performance evaluations

Monitor health and safety management standards

Ensure adherence to all CIRCLE OF FRIENDS, LLC services policies and procedures

Be knowledgeable of current MR and MH services by attending workshops/seminars/conferences

Monitor communication between CIRCLE OF FRIENDS, LLC staff and families/care givers/representatives and other pertinent persons involved in the well-being of the individual

Ensure confidentiality and security of individual's records

Ensure that the Standards of Conduct for the company are met

Other responsibilities as assigned by the President, and/or designee

Attend and satisfactorily complete all required training in areas such as first aid, CPR, seizure control, medication management, behavioral supports, Medicaid Waiver information, etc.

QUALIFICATIONS:

BS in Special Education or related human services field, and a minimum of one (1) year of work experience with ID and ID/MH individuals preferred, or a combination of equivalent experience and training

Valid operator's driving license

Vehicle with current insurance

Good Criminal Records Report

KNOWLEDGE OF:

Community Waiver Manual

Behavior management techniques (gentle teaching, proactive training, TOVA, or similar training, positive/negative reinforcement, shaping, DRO, DRI, response cost, etc.)

Individualized Support Plans

Checklist of Adaptive Living Skills (CALS) and Inventory of Client and Agency Planning (ICAP) assessments, Falls Risk assessment

ID Staff Orientation Workbook Training

DBHDS, Department of Human Rights, Office of Licensure, Policy and Procedures

Human Rights Plans and Local Human Rights Committee (LHRC)

Medicaid Waiver services, Department of Labor regulations, OSHA, Community Services Boards Support Coordinator Services, HIPAA, etc.

Human Resource Management

Intellectual Disabilities, associated handicapping conditions, and medical aspects of special populations

Mental Health concerns with children, adolescents, and adults

Program Management

Medications and safe procedures for their storage

Risk Management Plan

Root Cause Analysis

Exposure Control

SKILLS IN:

Managing support staff in an Intellectual Disabilities (ID) program setting

Supervising persons with a wide variety of disabilities associated with intellectual disabilities and mental health concerns

Written, oral, and interpersonal communication

Implementing Individualized Service Plans and behavioral intervention plans

Program operations

Staff evaluation techniques

Maintaining up-to-date records and reports

ABILITY TO:

Interpret and train staff concerning outcomes, service objectives, task analyses, and behavioral intervention techniques

Maintain confidentiality, as warranted

Communicate effectively, both orally and in writing, with staff, individuals, their families, and other professionals and paraprofessionals

Work effectively with all levels and types of persons

Effectively supervise staff and individuals

Coordinate program operations with outside agencies and organizations

Maintain professional ethical standards

Demonstrate initiative

Attend and satisfactorily complete all required training in areas such as first aid, CPR, medication management, Intellectual Disabilities Staff Orientation Workbook, behavioral management, etc.