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    Jasper Pursuit Lodging Director of Operations - The Fairmont Jasper Park Lodge

    The Fairmont Jasper Park Lodge
    The Fairmont Jasper Park Lodge Jasper, United States

    1 week ago

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    Description
    Jasper Pursuit Lodging Director of Operations


    Banff Jasper Collection by Pursuit Jasper, ABFull-timeJob detailsNo matching job preferencesJob typeFull-timeCompensation:The salary range for this position is between $125,000 - $135,000 CAD.


    What will be your daily pursuit?:
    The Director of Operations, Jasper Lodging is a key member of a collaborative and entrepreneurial senior management team.

    Reporting directly to the Vice President of Lodging for Banff Jasper Collection, the Director of Operations is responsible for the onsite leadership and advancement of seven hotels and resorts.

    Key responsibilities include the transformation of guest hospitality and employee engagement in additional to daily operations, financial results, and community engagement.

    In this capacity, this role will lead a senior leadership team in Jasper, including Five Hotel Managers, Executive Housekeeper, Chief Engineer and a Guest Experience Manager.

    Additionally, this role will collaborate with the Jasper F&B General Manager and corporate shared service teams.


    What perks can you expect?:


    Full benefits including medical, dental, vision; RRSP matchingWork in a dynamic, culturally diverse team from around the globeWork experience in an iconic, unforgettable, and inspiring locationFree access to Pursuit attractions for staff and family, send a friend at half the priceDiscounted hotel stays under Pursuit's lodging offerings, and discounted food & beverage and retail experiencesThe chance to work in an inclusive culture and make life-long friendsAccess to subsidized mental health and wellness resourcesOpportunities for career growth or future work at other Pursuit locationsAccess to one of the world's most beautiful and iconic National ParksWhat will you do in this job?:Collaborate with VP, Lodging in the development and execution of Banff Jasper Lodgingstrategies, business plans and goalsLead Jasper Lodging operations managers in the achievement of goals: financial, guesthospitality, employee engagement and communityProvide leadership and coaching that results in an empowered, solution driven team that focuseson continuous improvementPartner with P&C to achieve staffing goals, employee retention, and build talent internallyBe a hands-on and engaging leader, drilling down into details, process, and procedure to solveproblems and making changesMonitor guest experience and lead the transformationBecome the face of lodging in Jasper, creating strong relationships and working tirelessly to helpsupport Jasper as a community and destinationComplete walk throughs of hotels and inspire leadership on the groundPartner with the Chief Engineer and VP, Lodging in the advancement of physical assetsEstablish controls that create accountability, identify risks and opportunitiesReport on month end results, forecast future expense and contribute to the development of annualbudgetsReport business needs and solutions to VP, Lodging on a weekly basisWhat skills and experience do you need for this job?:Leadership QualitiesProven ability to create brand aligned, unforgettable and inspiring experiencesPassion and commitment to Jasper: community and lodgingCurios listener with ability to lead, collaborate and coach in planning and executionInfectious positive outlookStrong attention to detail combined with a sense of style/panacheResults driven with strong belief in importance of hospitality and cultureEmpathetic and selfless leaderOrganized and effective communicatorStrong financial acumenExperience10+ years of experience in hospitality, lodging and travel requiredProven ability to transformed guest experience and employee engagementProven leadership experience in world class/market leading hotelsExperience with best in class operating systems, training, colleague development and the operational management of large and complex hotel propertiesExperience managing annual budgets, P&L statements, and Capital budget requestsExperience using guest satisfaction platforms such as Revinate, Trip Advisor, and similar platforms that measure NPSAbility to understand and analyze guest and employee feedback, build appropriate action plans, implement, and respond professionally to concernsWhat will your work environment be like?:Beautiful.

    You'll work in iconic, unforgettable and inspiring locations. You'll see amazing scenery and wildlife. You'll participate in team events – and funIndependent. You'll spend your days in and around national parks.
    Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFiBusy.

    You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) requiredThis job description describes at a high level what the Director of Rooms does, but no document can anticipate every single task, issue or project that could come up.

    We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.


    EEO Information:
    Pursuit is an Equal Opportunity Employer committed to diversity in the workplace.

    We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

    Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.

    If selected for an interview, please advise us if you require an accommodation.

    Hike Jasper
    Jasper Camping
    Canadian Rockies


    Considering Working n Jasper? Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors.

    Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.


    If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests.

    Here are some steps you can take to find work in Jasper:


    Understanding the Local Job Market and Working in Jasper Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper.

    Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.


    Lifestyle and Employment while Working in Jasper Explore websites of companies in Jasper that align with your career goals and lifestyle.

    Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce.

    Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.


    Jasper Employment Accommodations Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.


    Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing.

    It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.


    If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary.

    Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.

    #J-18808-Ljbffr


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