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    Salesforce Business Transformation, Manager - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    1 week ago

    Idaho State Job Bank background
    Description
    Salesforce Business Transformation, Manager at Rocket Software in Boise, Idaho, United States Job Description It's fun to work in a company where people truly BELIEVE in what they're doing

    Job Description Summary:

    In this newly created Salesforce Business Transformation role, you will play a vital role in being an ambassador and assuming ownership of identified projects, platforms and architecture roadmaps.

    You will be responsible for identifying opportunities for Salesforce scalability, improved processes, data integrity and security.

    You should be comfortable with change management and governance, as well as communicating, prioritizing, managing and documenting all aspects of a Salesforce project.

    You should be able to work with your IT colleagues to translate the business need to IT terms and partner with them on each project.

    The ideal candidate will be skilled at working with stakeholders at all levels, gathering and analyzing business requirements (a.k.a., requirements elicitation) and feedback to drive strategic initiatives; clearly explaining design options in Salesforce in a technical and non-technical fashion, and their potential impact.

    Experience with a Salesforce-based Partner Portal is preferred as Rocket continues to grow their Partner Portal capabilities.

    This position requires that you be a visionary but also have a strong analytical mindset, excellent problem-solving skills, and the ability to work with multiple system platforms.

    This position is an individual contributor role to start but you may have an opportunity to manage a team of people in the future.

    This role will play a heavy part in the integration of Rocket's acquisitions, working with the business and IT to support what will be needed.

    This role should understand what 'good' data structure is and in the future, could have an opportunity to lead a project on Salesforce data hygiene and maintenance.


    Essential Duties and Responsibilities :
    + Lead requirements gathering sessions and document the outcomes. + Conduct gap analysis, identify system capabilities and design strategic solutions which optimize business processes which reference application/ information architecture in collaboration with IT. + Be able to describe the business need in a way of telling a story.


    • Business process mapping:
    creates visual representations of business processes.

    A business process map includes the steps in the process, who does what, additional context, and how success is measured.


    • Requirements acceptance:
    facilitate business users (who you are delivering solutions for) to rev To view full details and how to apply, please login or create a Job Seeker account
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