- Transformative Leader: Transform the application support operations from the old-fashioned reactive, break-and-fix model to a strategic partner for the business.
- Innovation Catalyst: Drive a "Business First" mentality within the application team, focusing on innovation and creativity in AI, automation, business intelligence, and process improvement.
- Strategic Partner: Collaborate with executive management to create and exceed the IT department's annual goals, directly impacting business success.
- Enterprise App Architect: Create the roadmap and execute the strategies and visions for the company's application landscape to generate actual business values. Direct business needs analysis and drive continuous process improvement and operational effectiveness.
- Automation SME: Spearhead the implementation of process automation, data integration, and analytics solutions to propel application projects and unlock new possibilities.
- Cross-Functional Champion: Foster seamless collaboration with the business teams, ensuring high levels of system performance, continuous expansion of usage of the existing system, and smooth deployment and user adoption of the application systems.
- Data-Driven Decision Maker: Develop and track key performance indicators (KPIs) and Early Indicators of Future Success (EIFS) that directly translate to measurable business value.
- Vendor Maestro: Cultivate strong relationships with key vendors while maintaining a meticulous application asset inventory tracking system.
- Compliance Guardian: Partner with Internal Audit to administer and manage annual IT compliance audits and monthly internal reviews. Design policies and procedures to ensure system reliability, security, and effectiveness of IT controls.
- Resilience Engineer: Develop budgets/policies/procedures to support the business applications. Design, implement, and test incident response, disaster recovery, and IT continuity plans, ensuring critical applications and systems remain operational during disruption.
- Manager of the Company: Other duties as assigned.
- Unparalleled ability to venture into the unknown - research, self-education, and exploration of new technologies
- A creative and innovative mindset with an overwhelming desire to improve existing processes and leverage technology for automation and optimization
- Ability to consistently excel and deliver results that exceed expectations under minimal supervision
- Excellent skills in proactiveness, communication, analysis, problem-solving, and critical thinking
- Bachelor's degree in computer science, information technology, or a related field (or equivalent experience)
- A minimum of 10 years in a leadership role, with 5 years of experience in application support and a proven track record of success, specifically in project management and supporting business applications, such as ERP systems, data warehouse, and CRM
- In-depth knowledge of IT service management methodologies (e.g., ITIL)
- Experience with ticketing systems, knowledge base, and configuration management tools
- Experience with scripting languages (e.g., Python, PowerShell) and automation tools (e.g., Robotic Process Automation) to enhance support for AI and ERP systems
- Knowledge of accounting and financial principles and experience with Dynamics, InEight, Coupa, Salesforce, and financial planning tools are highly preferred
- Certifications in Project Management and ITIL are highly desired
- Responsible and accountable for the incumbent's own personal safety.
- Responsible and accountable for the safety of all co-workers and any other incumbents with whom they come in contact.
- Authorized and obligated to stop work on any task or series of tasks whenever an unsafe condition or situation is anticipated or is observed.
- Complies with all applicable laws, regulations, and Company policies and procedures and is subject to appropriate disciplinary action (including dismissal) for failure to do so.
- Reports any and all violations of applicable laws, regulations, or Company policies and procedures promptly and is subject to appropriate disciplinary action (including dismissal) for failure to do so.
- Performs other related administrative and technical duties as may be assigned or requested by immediate supervision (such as certification training, safety training, procedure review, etc.).
- All current and former employees must maintain confidentiality by not disclosing to others any confidential, proprietary, or trade secret information belonging to the Company.
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director of enterprise applications - Houston, United States - Orion and TAS Companies
Description
Job DescriptionDo you thrive in a fast-paced environment where problem-solving meets creative thinking? Are you passionate about technology and its potential to revolutionize how things are done, specifically in Artificial Intelligence (AI), Business Intelligence (BI), Robotic Process Automation (RPA), and Enterprise Resource Planning (ERP) systems? If so, then we want you on our team
We seek an innovative and results-focused individual to join our dynamic team. In this role, you will transform our application support operations from the old-fashioned reactive break-and-fix model to a strategic partner that creates real value and helps the business gain a competitive edge through technology-driven innovations.
You must support Orion's guiding beliefs and core values centered onSafety, Quality,Delivery,andTeamwork, and most importantly, built upon the all-important foundation ofIntegrity.
SPECIFIC RESPONSIBILITIES
Non-Technical
The incumbent must be able to perform the essential functions of the job with or without reasonable workplace accommodation.
The individual must also be able to wear and properly utilize appropriate personal protective equipment if required to work or visit the job site. This may include a hard hat, safety glasses, respirators, ear plugs, steel-toed shoes, personal flotation devices, or other equipment as required by the work performed and the location of the work.
The incumbent must remain calm during emergencies and respond appropriately, as dictated by the circumstances of the incident and as directed by the Safety Representative or other management personnel. The incumbent must also be capable of evacuating the work area in a timely manner should an emergency arise.
director of enterprise applications professionals in Houston
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Rick Neudorff
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