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    systems engineer - Dallas, United States - KERA

    KERA
    KERA Dallas, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    SYSTEMS ENGINEER

    KERA, the public media company of North Texas, is searching for a dynamic and experienced Systems Engineer to join our team.

    WHO WE ARE:

    KERA reaches more than 2 million people weekly through KERA TV, KERA News, KXT, KERA Arts, WRR and the Denton Record Chronicle. For more than 60 years, North Texans have turned to KERA as a destination for trusted educational programming and initiatives, community engagement and lifelong learning.

    As we seek to recognize and reflect the increasing diversity among our audiences, we encourage applicants from diverse backgrounds and with diverse perspectives to consider employment opportunities at KERA.

    POSITION SUMMARY:

    The Systems Engineer will provide technical and customer support for all Engineering and broadcast-related departments within KERA. This includes troubleshooting, repairing and performing preventative maintenance of television and radio broadcast and production equipment located at all of KERA's facilities, including remote sites and satellite offices.

    Reporting directly to the Director, Engineering, the Systems Engineer will work with other Engineering team members to ensure that all systems and equipment are functional, actively diagnose and solve problems, maintain good working knowledge of all KERA broadcast and production systems.

    This is a full-time position, which is classified as FLSA non-exempt and is eligible for overtime.

    WHAT YOU'LL DO: · Implement new technologies to advance the operation of the broadcast facilities

    · Lead and attend planning meetings for integration of larger scale technology projects

    · Lead efforts to ensure broadcast equipment software has optimal performance

    · Troubleshoot and resolve technical issues with equipment and processes

    · Communicate vertically and horizontally to address day to day engineering issues

    · Create custom solutions to difficult challenges as they arise

    · Maintain broadcast transmission facilities as needed

    · Meet with content producers to plan special remote events

    · Provide engineering services for remote productions of live content.

    · Respond to operational needs of Radio, News, and Television departments and provide support for non-broadcast off site community outreach events

    · Work directly with vendors to procure technology solutions

    · Maintain departmental records which include, but are not limited to:

    o Engineering Service Request Forms

    o Parts and Equipment Inventories

    o Equipment maintenance and repair histories

    o Equipment drawings and workflow documents

    As a KERA employee:

    · Be an active participant in KERA's work towards equity, diversity, inclusion and belonging

    · Work in a manner that is consistent with KERA's mission, vision and values; and maintain compliance with all company policies and procedures

    · Perform additional duties as assigned

    This list of job duties is not exhaustive and is subject to regular reviews and updates

    WHAT YOU NEED TO BE SUCCESSFUL:

    · Advanced technical training/experience in information services and software

    · 3-5 years of experience in electronics

    · Advanced knowledge in all major computer operating systems (Windows, Mac, Linux etc.)

    · Mid-level understanding of IP device networking and sub-netting. Including network switch configuration and maintenance

    · Working knowledge of productivity software platforms such as the Office365 Suite with a strong ability to collaborate.

    · Ability to complete tasks on a deadline

    · Maintain and update technical documentation

    · Strong time management skills

    · Strong project management skills

    · Excellent oral and written communications skills

    · Proven ability to work successfully as part of a team, and collaborate with internal and external contacts

    · Knowledge of FCC rules and requirements

    · Extensive experience with computers, content automation systems, audience data systems, and digital production

    · Experience with managing media and content management systems (near-line and archival)

    · Proactive ambition to learn and grow knowledge in an ever-changing broadcast environment.

    · Must be able to periodically work on weekends, irregular hours, holidays, and as needed based on the 24/7 nature of engineering a broadcast facility

    · Valid Texas Driver's License and insurance required for assignments/activities that involve work outside of the main office. Must maintain a clean driving record.

    BONUS IF YOU BRING:

    · Specific experience with PRSS/Content Depot, ENCO, Wheatstone network systems, studio IP-based interconnection equipment, Burli CMS, Myers ProTrack and Nielsen are strongly desired

    · Experience working within the public media system in an PBS/NPR-based station environment. Familiarity with Public Radio Satellite System (PRSS)/Content Depot and PBS interconnect operations and standards

    · Familiarity with programming command languages such as C-#, SQL, etc.

    · Experience with computer aided drafting software

    · Experience or familiarity with RF broadcast systems

    SALARY RANGE

    $65,000-75,000 annually, depending on experience.

    BENEFITS

    · Generous vacation (3 weeks), sick (8 days), personal time (2 days) and holidays (11)

    · Comprehensive health, dental and vision insurance

    · KERA-paid short and long-term disability, basic life insurance and AD&D insurance

    · Flexible scheduling and hybrid work environment

    · 401k plan with KERA-contribution eligibility after six months of tenure

    · Company culture focused on diversity, equity, inclusion and belonging

    · Robust employee assistance program available to the employee and all members of their household

    LOCATION:

    We expect that this position will work out of our Dallas office 80% of the time. Work may be required at remote/satellite locations as needed and assigned.

    HOW TO APPLY:

    Complete the application on KERA's employment page and attach a resume and cover letter explaining why you are the best fit for the position.

    KERA is an Equal Opportunity Employer

    KERA believes that diversity is important to our success. We are committed to equal employment opportunity and all qualified applicants will receive consideration for employment without regard to race, color, national origin, sexual orientation, gender identity, gender expression, age, religion, veteran status, disability or any other characteristic protected by law.

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