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    Coordinator Sales - Denver, United States - Embassy Suites Denver International Airport

    Embassy Suites Denver International Airport
    Embassy Suites Denver International Airport Denver, United States

    1 week ago

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    Description
    Job Description

    Job Description


    $500.00 Sign-On Bonus


    JOB SUMMARY
    The Sales and Catering Admin has overall responsibility for providing administrative support for Sales and or/Catering and for the
    efficient and smooth execution of all catering events. Individual must utilize available resources to provide excellent customer satisfaction. Requires
    knowledge of, and adherence to, hotel's policies and procedures and all Sales/Catering policies, systems and procedures. The Sales & Catering
    Admin will meet or exceed sales standards, taking corrective action as needed to ensure standards are maintained. Work hours/days vary as
    directed by the business needs and can include weekends and Holidays.


    ESSENTIAL JOB FUNCTIONS
    This description is a summary of primary responsibilities and qualifications.

    The job description is not intended to include all duties or qualifications that may be required now or in the future.

    The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.


    ESSENTIAL FUNCTIONS
    Administrative support – general
    Provided administrative support to both the Sales & Catering Sales Mangers:
    Established and maintains accurate files and trace system for the hotel
    Maintains Delphi system certification requirements
    Prepares and distributes mail
    Distributes group resumes/BEO and all other pertinent customer communication to insure service
    Answers calls, uncover client needs and forward calls to appropriate sales team member
    Maintains and orders office supplies and sales collateral as needed and within budget
    Completes daily and weekly sales reports for sales team
    If assigned to New market Systems Analyst responsibilities, Sales & Catering Assistant will be provided with a supplemental job requirements outlining these NSA duties & responsibilities

    Administrative support – SALES

    Provides administrative support to the Group Sales Managers:
    Verifies and communicates group daily event guarantees
    Places follow-up calls to clients upon completion of events, sends thank you and comment card.
    Maintains rapport with competitive hotels catering staff to align both hotels to receive overflow referrals
    Completes RFP accordingly and timely
    Checks for incoming leads on the hour and distributes to sales managers per market guidelines (when assigned this duty by DOS&M)

    Administrative support – CATERING

    Provides administrative support to the Catering Sales Managers:
    Generates and distributes Banquet Event Orders
    Maintains Banquet Event Orders
    Prepares weekly event packets and distributes to all department proper to weekly BEO meeting
    Coordinates the BEO meeting with all departments to ensure professional execution of events
    Coordinates events
    Works closely with Food & Beverage

    Managers/Supervisors

    and Banquet Staff at both hotels to ensure all details are followed as specified by client
    Assists with any event changes and special catering related requests
    Verifies timely completion of contract, credit applications and billing procedures

    KNOWLEDGE, SKILLS & ABILITIES
    Experience

    Two year's administrative experience or any combination of similar education and experience

    Language Skills:
    Read, write and speak English fluently. Ability to communicate effectively and professionally with other business departments, guests and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

    Technical Skills:
    Computer skills, including spreadsheets, word processing and email.

    Reasoning Ability:


    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

    Ability to interpret a variety of instructions furnished in written, oral, report or schedule form.

    Other Skills & Abilities:
    Experience in meeting deadlines and multiple priorities of business demands as required. Possess basic knowledge of business contracts. Able to work with general supervision. Operate office equipment such as, but no limited to, printers, fax machine and copiers.


    PHYSICAL DEMANDS
    Frequent walking, standing, sitting, hearing, talking, smiling. Lifting of objects weighing up to ten (10) pounds.

    #J-18808-Ljbffr
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