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    Entry Level Office Position - Boston, United States - Pembroke & Co.

    Pembroke & Co.
    Pembroke & Co. Boston, United States

    2 days ago

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    Description

    Job Description

    Job Description

    Seeking candidates to join our growing operations team as a Video & Data Analyst

    This is a hybrid position, based in Boston. Our operations department works from home on Fridays.

    Summary:

    The Video & Data Analyst will be responsible for reviewing, monitoring, and analyzing transaction data, video feed, financial reports and social media reviews for numerous establishments. These may include: restaurants, bars, hotels, convenience stores, trades, etc.

    Responsibilities:

    • Monitor, review and analyze video feed (CCTV) and point-of sales (POS) transaction data for discrepancies, internal theft, fraud, etc.
    • Analyze business trends through video feed (CCTV) to determine ways the business can improve sales, customer counts, and customer experience.
    • Monitor locations through video feed (CCTV) to determine if quality of standards is being adhered to.
    • Monitor for social media reviews through numerous platforms for useful information tied to sales, brand reputation, and customer satisfaction.
    • Assist with ad-hoc requests from clients.
    • Conduct reports of findings with detailed information and still pictures.
    • Meet daily, weekly and monthly goals while maintaining high quality standards.
    • Additional tasks as required.

    Requirements

    Have you been described as having a curious mind? Do you enjoy investigating patterns and root causes? If so, this may be the role for you. Qualified candidates should also have:

    • High School diploma or equivalent; a Bachelor's Degree is preferred.
    • Prior experience in a professional work environment is preferred.
    • Proficient with MS Office applications.
    • Demonstrates discretion; understands the importance of sensitive and confidential material.
    • Excellent verbal and written communication.

    Benefits

    • Company matched 401k
    • Medical insurance
    • Paid time off
    • Paid holidays
    • Commuting reimbursement
    • Work from home Fridays
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