- Perform software demonstrations showing potential clients how our product/service works.
- Work collaboratively with management, software development, project management, sales teams, and any other members of various departments.
- Assist Support team by reviewing records, following up with customers, assist via remote sessions, and update case documentation in CRM system.
- Ability to diagnose and document software related matters for development inquiries.
- Familiarity with remote software installations and troubleshooting.
- Ability to maintain a positive attitude and build rapport and relationships with customers.
- Willingness to put in the time needed to complete assigned tasks, including multi-tasking.
- Self-starter with the ability to ask questions, learn quickly and work independently.
- Strong proficiency in Microsoft Excel, Word, Outlook, and other computer-based programs.
- Must have strong communication skills and enthusiastically present solutions to customers and to work with a range of different personalities.
- Need to demonstrate exemplary written and verbal communication skills.
- Bachelor's degree in related field in highly preferred.
- Prior experience with training and/or demos on products or software is strongly desired.
- Familiarity with remote desktop protocol and screen sharing software to perform remote assistance.
- Experience with software installation procedures.
- Background in development, coding, or systems management.
- Experience implementing and maintaining ERP software systems.
- 100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
- Retirement 401(k) plan with company match.
- Gym access, dry cleaners, car wash conveniently located within building.
- Generous PTO plan with an additional 9 Days Company Paid Holidays per year.
-
Member Services Specialist
5 days ago
SchoolsFirst FCU Santa Ana, United StatesWe're always looking for diverse, talented, service-oriented people to join our exceptional team. · Member Services Specialist · Pay Range: · $ $41.25 · Scheduled Weekly Hours: · 40 · **What You'll Be Doing** · Relied upon as a branch specialist in the area of real estate, consum ...
-
Customer Service Specialist
6 days ago
Frazier Industrial Company Long Valley, United StatesCustomer Service Specialist · The Customer Service Specialist is a full-time role based at Frazier's corporate office in Long Valley, NJ. The role interacts with customers and prospects to provide information in response to inquiries about Frazier products and services. A primary ...
-
Service Specialist
5 days ago
EPIQ Systems Irvine, United StatesA Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services. Essential Job Responsibilities. Mail Services includes meter Specialist, Service, Hospitalit ...
-
Retail Service Specialist
12 hours ago
Automobile Club of Southern California Mission Viejo, United StatesWe are looking for someone who will thrive in a sales and service environment. We'll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upsel ...
-
Associate Patient Services Specialist
6 days ago
Providence Orange, United States**Description** · Pre-registers and registers patients presenting to the hospital for inpatient and outpatient services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities and patient's bill of rights. Facilitates the patient admission f ...
-
Customer Service Specialist
5 days ago
AutoTrader Ontario, United StatesThe role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with autoTrader. This role also serves as the internal primary point of contact between the customer and the autoTrader for specific ...
-
Customer Service Specialist
4 days ago
Mac Duggal Willowbrook, United StatesSince our inception in 1984, Mac Duggal has risen to become an illustrious name in the realm of women's fashion and evening wear, consistently adored by both discerning clientele and celebrity stylists alike. Our headquarters, situated just outside of Chicago, serve as the hub fo ...
-
Customer Service Specialist
5 days ago
Hirelux Irvine, United StatesOur client is a leading manufacturer of quality lighting products located in Irvine, CA. They are growing significantly and have customer service opportunities for the right candidates. They offer excellent benefits, paid holidays and 401k. · We are seeking a responsible and hig ...
-
Patient Services Specialist
6 days ago
Herman Ostrow School of Dentistry Irvine, United StatesThis is a full-time, fixed-term position for one year and has the possibility of getting permanent or getting an extension. · The USC Division of Biokinesiology and Physical Therapy is committed to continuous learning and innovative solutions to accomplish our mission: to enhanc ...
-
Customer Service Specialist
5 days ago
Animal Dermatology Clinic Irvine, United StatesJob Type · Full-time · Description · Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 20 primary practice locations and numerou ...
-
Loan Service Specialist
1 week ago
First Foundation Irvine, United StatesThis position is responsible for a variety of job functions relating to the servicing of Residential, Multifamily, Commercial Real Estate, and Business Commercial Loans. Perform routine loan servicing duties in support of the department, i.e., respon Payment Processing, Specialis ...
-
Service Pricing Specialist
2 days ago
Coastline Equipment Long Beach, United States**Purpose**: · Responsible for assisting with the implementation of standard job pricing at the dealership and building and maintaining the service pricing database for all locations. Manages and implements the Company's strategic plans relating to Preventative Maintenance (PM) a ...
-
Service Pricing Specialist
1 day ago
Coastline Equipment Long Beach, United States**Purpose**: · Responsible for assisting with the implementation of standard job pricing at the dealership and building and maintaining the service pricing database for all locations. Manages and implements the Company's strategic plans relating to Preventative Maintenance (PM) a ...
-
Customer Service Specialist
5 days ago
EBizCharge Irvine, United StatesHeadquartered in Irvine, California, EBizCharge by Century Business Solutions specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce applications. Our applications are PCI compliant and fully int ...
-
patient services specialist
1 week ago
SMI IMAGING LLC Irvine, CA , USA, United States· Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure ...
-
Patient Services Specialist
5 days ago
SimonMed Imaging Irvine, United StatesJob Description · Job DescriptionJoin the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving h ...
-
Guest Services Specialist 1
1 week ago
Forest Lawn Memorial-Park Association Cypress, United Stateslocations- Cypress, California- time type- Full time- posted on- Posted Today- job requisition id- R1810- Forest Lawn has always attracted unique and exceptional individuals; those who aren't satisfied with simply building a career, but want to go home at the end of the day knowi ...
-
Customer Service Specialist
6 days ago
view cleaners Irvine, United StatesJob Description · Job DescriptionWe're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving ...
-
Solar Customer Service Specialist
1 week ago
Marquee Staffing Irvine, United StatesJob DescriptionJob Description · One of the world's largest lithium-ion battery manufacturers is seeking several Customer Service Specialist II's to join their team · As a Customer Service Specialist II you will be responsible for supporting daily customer service activities for ...
-
Commercial Client Services Specialist
1 week ago
EverBank Irvine, United StatesCommercial Client Services Specialist · The Commercial Client Services Specialist is responsible for delivering exceptional customer service and support to Commercial and Specialty Deposit Group Leaders, Relationship Managers and their respective clients and prospects. Acting as ...
Customer Service Specialist - Irvine, United States - EBizCharge
Description
Headquartered in Irvine, California, EBizCharge by Century Business Solutions specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce applications. Our applications are PCI compliant and fully integrated with major ERP/accounting systems, including QuickBooks, Sage, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magento and WooCommerce. EBizCharge offers its employees unlimited earning potential, career advancement opportunities, and a dynamic work environment.
In our Client Services Specialist role, you will provide support to customers by doing virtual demonstrations, installations, and troubleshooting of our software products. Training is provided; however, good written, verbal communication skills and general computer skills are required.
Requirements:
Qualifications:
Benefits:
Job Type: Full-time
The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee, or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.