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Syracuse

    Secretarial Call Center and Medical Receptionist Staff Supervisor - Syracuse, United States - Upstate University Hospital

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    Description

    Job Summary:

    • Coordinate all office and secretarial support functions of department groups and sub-specialties
    • Assists management in areas such as recruiting, training, HR related matters and data analysis
    • Responsible for efficient operation of all administrative/secretarial support functions of various secretarial teams Manages issues and interprets office operating policies and procedures
    • Prepares reports including conclusions and recommendations for solutions to administrative issues
    • Oversees approximately 15-20 staff and prepares annual performance evaluations for each individual, meeting with individual at a 6 month and 12 month intervals
    • Coordinates coverage for various teams
    • Meets weekly with individual teams in huddle format
    • Prepares agendas for quarterly meetings and provides agenda items for monthly supervisory meetings
    • Performs various staff audits and reports results to Manager
    • Responsible for service recovery
    • Other duties and tasks as needed and directed by Supervisor or Team Leader.
    Minimum Qualifications:
    Associates Degree or pertinent college level courses and four years of administrative/office management experience including supervisory experience. Will consider equivalent combination of education and experience.
    Preferred Qualifications:
    EMR experience preferred. Proficient in a variety of office software including but not limited Microsoft Windows, Outlook, EPIC EMR. Able to work independently.
    Work Days:
    Monday - Friday 8:30 am - 5:00 pm
    Message to Applicants:
    Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

    G5: $ $30.48

    Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.
    Recruitment Office: MedBest Medical Management


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