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Syracuse

    Front Desk Team Leader - Syracuse, United States - SUNY Upstate Medical University

    SUNY Upstate Medical University
    SUNY Upstate Medical University Syracuse, United States

    1 day ago

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    Description

    Job Summary:

    Schedules staff assignments, arranges coverage for front desk and radiology tasks for planned and unplanned absences, coordinates staff break times.

    Trains new staff members, and is the point of contact for staff workflow questions. Register patients into Epic system, complete check-in process, obtain required signatures and collect co-payments. Balance daily payment entries against daily computer totals for all activities on patient account. Discuss balances with patients at check-in and/or check-out time. Review and maintain EPIC workqueues and report trends/errors to Front End Supervisor to address. Miscellaneous tasks as assigned by Supervisor.

    Broad knowledge of insurance carriers, computer literate, self starter, highly motivated candidates with excellent and outgoing customer service skills required.


    Minimum Qualifications:
    Two years clerical support in a medical billing setting. One year leadership experience. Will consider equivalent combination of education and experience.


    Preferred Qualifications:
    Epic EMR experience


    Work Days:
    M-F varying 8 hour shifts between 6:30am-5pm


    Message to Applicants:


    Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), and generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.


    G3:
    $ $25.88

    Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.


    Recruitment Office:
    MedBest Medical Management
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