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    Sales Systems Specialist - Seattle, United States - Visit Seattle

    Visit Seattle
    Visit Seattle Seattle, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionSalary: $56k - $61k

    What's Extraordinary About this Job

    Visit Seattle is now hiring for a Sales Systems Specialist. This position will serve as a point of contact for conventions team for CRM and reporting needs. This includes sales lead assignment and approvals, a backup for data needs, standards compliance, monthly and ad-hoc reporting, analysis, and auditing under the direction of Senior Manager, Sales Systems Administrator. Assist in maintaining conventions sales data for organization and partner community. Review and approve client bids and components, organize and assist with on boarding and ongoing Sales Systems training for the conventions team, plus membership access to our data. Assist the sales team to achieve the room night goals and Visit Seattle service standards goals.

    What You'll Do

    • Visit Seattle CRM
      • Maintain Convention Sales CRM data to ensure accuracy and integrity in liaison with Sales Systems Administrator.
    • Sales Lead Management
      • Verify and assign incoming leads.
      • Audit and approve outgoing leads, definite bookings, lost business, and updates.
    • Seattle Convention Center CRM - Back up for Systems Administrator
      • Document conversation and feedback in Daily Business Review meetings. Input general space holds as requested.
      • Release space holds for lost business and/or as directed by Account Directors.
      • Refine space holds once an offer has been created by the convention center.
    • Reporting
      • Assist in preparing and distributing monthly convention sales booking reports.
      • Assist in preparing convention sales reports for monthly VS and Seattle Convention Center (SCC) board meetings including coordination of presentation materials.
      • Provide miscellaneous ad hoc reports as requested.
    • New Hire Training
      • Organize and facilitate Sales Systems training of all new Conventions team members, including on-going training needs, in liaison with Sales Systems Administrator.
    • Perform other related duties and assignments as required.
    • Support Visit Seattle's DEI initiatives through daily activities and reporting.
    • Help keep conventions collateral up to date by consulting on the front end with marketing team and sharing feedback.

    Who You Are

    • Candidates must have a minimum of 2 years of experience with CRM systems such as Simpleview.
    • Hospitality industry experience preferred.
    • Must be able to speak, read, write and understand the primary language, English, used in the workplace.
    • Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point).
    • Requires good communication skills, both verbal and written.
    • Must possess analytical abilities and keen attention to detail.
    • Strong service approach with both internal and external customers.
    • Positive attitude and professional demeanor.
    • Demonstrates initiative and self-motivation.
    • Strong aptitude to work with others as part of a team.
    • Must be fully vaccinated against COVID-19.

    What Your Benefits Are

    Your experience is our most important asset, so we created an environment for you to thrive. We designed the following benefits package with you in mind.

    Our benefits are always evolving, though here's a peek into your perks:

    • 15 days of Paid Time Off to start, 12 paid office holidays and 1 Personal Holiday.
    • 100% coverage for medical, dental, and vision, with 75% of family coverage premiums covered.
    • Paid Parental, Bereavement and Jury leave.
    • Company-provided ORCA card and subsidized parking (restrictions apply).
    • Monthly cell phone expense reimbursement.
    • 401k with up to a 5% company match.
    • Starting salary range is $56k - $61k with up to an 5% annual incentive.

    Who We Are

    The Visit Seattle team knows and loves Seattle. By promoting our city for travel and tourism, we helped bring 38 million annual visitors in 2023 who spent $8.2 billion in Seattle and King County. The economic power of travel and tourism supported nearly 65,000 Seattle area jobs and contributed $790 million in annual state and local tax revenue. Visit

    Beyond our sales and marketing vision, you'll appreciate our culture. Visit Seattle has a fun, inclusive culture where everyone is welcome and encouraged to be their authentic selves. We aspire to be as diverse as the city we represent and to honor the unique perspectives of the communities we serve, intertwining them in everything we do. Kindness, respect, and accountability serve as guiding principles for our team at every level. Here, your voice will be heard, and opinions respected as we move toward a more inclusive world together.

    We are grounded and guided in our work together by our Values:

    • INCLUSION: We value a safe environment where diversity and lived experiences are embraced, authentic vulnerability is encouraged, and active empathy is practiced.
    • IMPACT: We value the idea of building a legacy that starts today, by committing to being mindful, helpful, and dedicated to a positive ripple effect that we create.
    • COMMITMENT: We value a community where growing, celebrating and embracing each other for a greater future is encouraged, and an appreciation for sacrifice, grit, integrity, and the passion for conquering the unknown is well recognized.
    • EXCELLENCE: We value having pride and passion in the work that we do by committing to always giving it our all and celebrating success in both the big and small tasks.

    Join Us

    Visit Seattle is on a journey to become a fully inclusive, multicultural, anti-racist organization. We are actively seeking a diverse pool of candidates from a variety of backgrounds and cultures.

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