- Setup, install, configure, test, and deploy computer hardware, peripherals, and software applications.
- Troubleshoot, diagnose, and address PC hardware, software, email, network connectivity, communication devices, phone systems, and backup issues.
- Create and maintain user accounts for network access or permissions to network resources such as email, shared drives, and applications while ensuring proper security permissions are applied.
- Monitor, Answer, and Respond to help desk inquiries, including in-person requests, phone calls, emails, text messages, or any other form of communication used to request assistance.
- Maintain asset management records for computer systems and peripherals deployed to users
- Monitor and respond to system alerts, engaging senior technical resources when required
- Create and maintain documentation related to common procedures, troubleshooting, and common knowledge base articles used in troubleshooting or maintaining hardware or software.
- Ensure compliance with software licensing.
- Run and terminate new network or communication cables for new workstations or when replacement is required.
- Learn and maintain assigned software applications required to support business functions.
- Perform or participate in PC / workstation software upgrades and key infrastructure technology including but not limited to network and communication systems.
- Lead or participate in user orientation and training as it relates to learning and understanding company technology and procedures.
- Participate in the evaluation and recommendation for upgrades to computer systems and communication devices.
- Cross training and substitution of tasks that may be of higher classification as required.
- Associates degree in computer science or PC technology or 2-5 years experience working in a similar capacity and/or equivalent combination of education and experience.
- Good technical understanding of client operating systems (Windows XP,7,10, MAC OS, and some Linux).
- Good working knowledge of client operating systems (Windows 7, Windows 10, Chrome OS and Mac OS).
- Working knowledge of network infrastructure, including standard administrative tools such as security protocols, file structures, backup procedures, remote access configurations and web browser configuration.
- Good working knowledge of Microsoft Office, and Exchange email systems, including advanced tools.
- Good working knowledge of telecommunications and phone systems.
- Introductory knowledge of server operating systems (Windows Server and Linux).
- Experience supporting mobile device and client operating systems (Android and IOS).
- Exceptional troubleshooting and analytical skills.
- Positive Attitude and good communication skills across all levels of the organization, customer oriented.
- Normal office environment, close and distant vision, using hands and fingers to handle and feel, talk and hear, sitting, lifting up to 10 lbs. frequently. Standing and walking, lifting up to 25 lbs. occasionally. Occasional exposure to a production environment that may be subject to varied temperatures and other conditions, such as noise, dust, paint/finish, and glue or adhesive.
-
Legal Support Specialist
1 week ago
CGS Williamsport, United StatesLitigation Support Specialist Employment Type: Full-Time, Mid-levelDepartment: Legal · CGS is looking for a Litigation Support Specialist to provide high-level secretarial and legal support to a group of attorneys. The candidate will be responsible for assisting attorneys from th ...
-
it helpdesk support specialist
2 weeks ago
Brodart Williamsport, United StatesPosition Title: IT HELPDESK SUPPORT SPECIALIST · Under general supervision, performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating syst ...
-
it helpdesk support specialist
2 days ago
Everstaff Williamsport, United StatesJob Description · Job DescriptionWorking under general supervision, this role entails a diverse range of responsibilities within computer systems administration and support. This includes but is not limited to analyzing, constructing, documenting, testing, maintaining, troublesho ...
-
it helpdesk support specialist
1 week ago
EverStaff Williamsport, United StatesJob Description · Working under general supervision, this role entails a diverse range of responsibilities within computer systems administration and support. This includes but is not limited to analyzing, constructing, documenting, testing, maintaining, troubleshooting, and pro ...
-
Financial Aid Support Specialist
1 week ago
Pennsylvania College of Technology Williamsport, United StatesOverview: · This person will provide general information and assistance pertaining to financial aid to students and parents calling, emailing, or walking into the Financial Aid Office. · Qualifications: · EDUCATION · High school diploma or equivalent. Required · Associate's D ...
-
Financial Aid Support Specialist
3 days ago
Pennsylvania College of Technology Williamsport, United StatesOverview: · This person will provide general information and assistance pertaining to financial aid to students and parents calling, emailing, or walking into the Financial Aid Office. · Full-time Employee Benefits include: medical and dental insurances, retirement plans, paid ...
-
Financial Aid Support Specialist
6 days ago
InsideHigherEd Williamsport, United States Administrative Jobs ,OverviewThis person will provide general information and assistance pertaining to financial aid to students and parents calling, emailing, or walking into the Financial Aid Office.QualificationsEDUCATION High school diploma or equivalent. Required · Associate's Degree in a busin ...
-
Technical Support Specialist
4 weeks ago
Springs Window Fashions Montgomery, United States· Springs Window Fashions (SWF) is/has been a reliable local employer in the window treatments industry since 1939. Our products are available in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings. Our company is privately ...
-
Certified Peer Support Specialist
1 day ago
Geisinger Health Danville, United StatesLocation: · Geisinger Health Plan Hughes Center · Shift: · Days (United States of America) · Scheduled Weekly Hours: · 40 · Worker Type: · Regular · Exemption Status: · No · Job Summary: · The Peer Support Specialist uses their own unique, life-altering experience in order to gui ...
-
Certified Peer Support Specialist
1 day ago
Geisinger Health Danville, United StatesLocation: · Geisinger Medical Center (GMC) · Shift: · Days (United States of America) · Scheduled Weekly Hours: · 16 · Worker Type: · Regular · Exemption Status: · No · Job Summary: · The Certified Peer Support Specialist uses their own unique, life-altering experience in order t ...
-
Certified Peer Support Specialist
1 week ago
Geisinger Health System Danville, United StatesLocation: · Geisinger Medical Center (GMC) · Shift: · Days (United States of America) · Scheduled Weekly Hours: · 40 · Worker Type: · Regular · Exemption Status: · No · Job Summary: · The Peer Support Specialist uses their own unique, life-altering experience in order ...
-
Certified Peer Support Specialist
1 week ago
Geisinger Health System Danville, United StatesJob Summary · The Certified Peer Support Specialist uses their own unique, life-altering experience in order to guide and support others who are in some form of mental health recovery. Peer Support Specialist works in conjunction with highly trained and educated professionals. Th ...
-
Mental Health Support Specialist
1 day ago
Central Susquehanna Intermediate Unit Milton, United StatesJOB LOCATION: This position is located at the Watsontown Children's Center located within the Warrior Run School District region. The anticipated start date is August 6, 2024. · ORGANIZATIONAL RELATIONSHIP: The Mental Health Support Specialist will be responsible to report to the ...
-
Certified Peer Support Specialist
1 day ago
Geisinger Health Danville, United StatesLocation: · Geisinger Medical Center (GMC) · Shift: · Evenings (United States of America) · Scheduled Weekly Hours: · 40 · Worker Type: · Regular · Exemption Status: · No · Job Summary: · The Peer Support Specialist uses their own unique, life-altering experience in order to guid ...
-
PIMS Client Support Specialist
5 days ago
Central Susquehanna Intermediate Unit Milton, United StatesMilton, PA · Full time position responsible for assisting clients from Local Education Agencies (LEA) / school entities and school vendors associated with LEA reporting. Position provides student and staff data/application support for statewide educational longitudinal data syste ...
-
School Based Outpatient Therapist
2 weeks ago
CSG Williamsport, United States Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · Summary: · The School Based Outpatient Therapist (Mental Health Professional) is responsible for providing diagnostic and the ...
-
School Based Outpatient Therapist
2 weeks ago
CSG Williamsport, United States Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · Summary: · The Mental Health Professional is responsible for providing diagnostic and therapeutic services to individuals and ...
-
Environmental Health Safety Engineer
2 weeks ago
First Quality Williamsport, United StatesFirst Quality was founded in 1989 and, in nearly three decades, has grown to be a global privately held company with over 4,000 employees. Its corporate offices are located in Great Neck, New York, with manufacturing facilities and offices in Pennsylvania, South Carolina, Georgia ...
-
Dario Buden Williamsport, United States Direct Hire· Industry: Healthcare / Health Services · Job Category: Medical / Health - Allied · Our company is a high growth healthcare startup enabling patients to be diagnosed, treated, and managed at their primary care appointment (vs. having to refer out to hospitals, imaging centers a ...
-
Certified Recovery Specialist
3 days ago
Firetree Williamsport, United StatesREQUIRED Active certification as a Recovery Specialist and/or Peer Specialists · The Certified Recovery Specialist will serve as a role model, mentor, advocate and motivator to our recovering clients in order to assist in Identifying relapse triggers, preventing relapse and prom ...
it helpdesk support specialist - Williamsport, United States - Brodart
Description
Job DetailsJob Location
ARCH - Williamsport, PA
Position Type
5 ADMIN SUPPORT WORKERS
Education Level
2 Year Degree or equivalent experience
Description
Under general supervision, performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting and supporting of PC hardware, operating systems, software applications, peripherals, phone system(s), network connectivity, and communication devices for the entire organization.
Brodart Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
