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    Financial Aid Support Specialist - Williamsport, United States - Pennsylvania College of Technology

    Pennsylvania College of Technology
    Pennsylvania College of Technology Williamsport, United States

    1 week ago

    Default job background
    Description

    Overview:
    This person will provide general information and assistance pertaining to financial aid to students and parents calling, emailing, or walking into the Financial Aid Office.

    Qualifications:
    EDUCATION

  • High school diploma or equivalent. Required
  • Associate's Degree in a business-related discipline. Preferred
  • EXPERIENCE
  • One (1) year work experience in an office dealing with the public. Required
  • Previous experience in Financial Aid. Preferred
  • ABILITIES AND SKILLS
  • Interpersonal skills necessary to deal effectively and courteously with students, parents, College staff, and the public. Required
  • Analytical abilities sufficient to handle non-complex administrative details. Required
  • Ability to solve routine problems with accuracy and composure. Required
  • Ability to work with minimal supervision. Required
  • Functional ability with microcomputers and mainframe applications. Required
  • Minimal typing skills. Required
  • Demonstrated sensitivity to diversity and multicultural issues. Required
  • Knowledge of all office procedures and proficiency in spelling, grammar, composition of letters, typing, and filing. Required
  • Responsibilities:
  • Coordinate processing of student funding from OVR.
  • Coordinate processing of student funding outside agencies, i.e. Milton Hershey.
  • Maintain an up-to-date filing and retrieval system via scanning & Webdocs software.
  • Generate correspondence & maintain processing status of SAP notifications & appeals, Return of Title IV funds, student misuse of financial aid (FRAUD).
  • Request necessary applications & documentation from students applying for financial aid & follow up with those students delinquent in providing verification information.
  • Perform data entry, data retrieval, & records corrections for Financial Aid Office staff as needed.
  • Work with the Associate Director in performing records maintenance activities, such as updating records for changes in enrollment status, adjusting educational costs & aid awards, updating all internal records, & notifying students & outside agencies of changes that have occurred.
  • Scan information for student files to eliminate need for paper files.
  • Process student applications for emergency loans & record transactions.
  • Using standard forms, complete financial aid statements that request cost of tuition, books, travel, etc., for students seeking aid through the government agencies.
  • Respond to routine correspondence & prepare replies to other correspondence for the appropriate signature as requested.
  • Assemble packets of information & applications for students, high schools, & other institutions to be used by Admissions & for bulk mailings
  • Print & mail a variety of standardized forms, letters, applications, & follow-up requests to students.
  • Assist staff as necessary in the completion of projects, reports, & other office functions, e.g. verification, purging files each semester for students withdrawn, not enrolled, transferred, graduated, etc.
  • Actively support the College's marketing initiatives.
  • Maintain inventory of office supplies & materials, & reorder as needed
  • Maintain records of department purchases, & reconcile those records with computer system on a regular basis
  • Provide daily guidance to work study students
  • Maintain calendar of Financial Aid Office Activities
  • Maintain strict standards for quality control to ensure federal & state regulations are followed, financial liability is minimized, efficient tracking of applications is maintained, & quality service is provided
  • Develop & maintain a general understanding of the inter-relationships between financial aid & outside agencies, such as the Department of Public Welfare, CareerLink, the Office of Vocational Rehabilitation, the Veterans Administration & others
  • Develop & maintain an understanding of the following Financial Aid policies: satisfactory academic progress, awarding of Federal Work Study, Federal grants, Federal student loans, Parent PLUS Loan funds, State PHEAA, veteran's benefits, alternative loans, construction of student budgets, & verification requirements.
  • Develop & maintain knowledge of Federal Regulations applicable to FAFSA to assist students & parents
  • Advise prospective & enrolled stdts & parents regarding financial aid programs, procedures, regulations, & eligibility requirements & assist them with completion & processing of financial aid applications
  • Develop & maintain working knowledge of College's Academic processes & student services which relate to financial aid process
  • Provide telephone & personnel coverage. Answer questions relating to all areas of Financial Aid
  • Maintain currency on federal & state financial aid programs & regulations by attending conferences, seminars, & workshops
  • Answer correspondence from students & parents with regard to financial aid.
  • Calculate students' estimated cost of attendance using predetermined criteria to determine general eligibility for aid & to answer questions.
  • Physical Standards and Special Job Features:
    None

    Pay Transparency:
    Based on minimum education and experience qualifications the hourly range is $ $20.00.

    College Statement:
    This is not a complete itemization of all facets of this position. This job description is not an employment agreement or contract. The College has the exclusive right to alter this job description at any time without prior notice.

    EEO Statement:
    Penn College is committed to equal opportunity and the diversity of its workforce.

    Job Code:
    L1147


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