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Retail & Showroom Sales Specialist - Nashville, United States - HGH Hardware
Description
>> Retail & Showroom Sales Specialist Retail & Showroom Sales Specialist Summary Title:Retail & Showroom Sales SpecialistID:2035Department:SalesLocation:Nashville, TNDescription **HGH Hardware Supply** is a hardware and paint store, and so much more. This is the ideal role for a **Retail/Showroom Sales Specialist** who truly cares about providing outstanding customer care. As the **Retail/Showroom Sales Specialist**, you are looked at as the face of HGH Hardware Supply and the go-to person as soon as our customers enter our store.
**THIS POSITION IS FOR THE NASHVILLE, TN BRANCH**
This is the right opportunity for you if you possess:
A customer-first mindset
The ability to work in a team setting, sharing responsibilities and goals
Demonstrated capability of using persuasive selling skills
The ability to learn procedures and concepts quickly
Genuinely enjoy helping us retain customers with their hardware and paint needs
**Essential Duties and Responsibilities include:**
Greet customers and be able to direct them to the proper location in the store to ensure customer satisfaction thank customers by name, when possible, when they are leaving the store
Project a friendly, outgoing demeanor; work well with customers and associates
Represents branch in a professional manner, remaining friendly and courteous in all customer and coworker interactions
Research and resolve customer questions/problems in person and over the phone
Assist in processing orders for customers
Enter data, navigate screens, and retrieve data in point-of-sales system
Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
Handle cash/credit/credit card sales and returns of merchandise
Follow all cash register transaction procedures
Call customers when special order merchandise is ready for pick up
Protect and maintain company assets and resources to include cash control, inventory, fixtures and physical facility to prevent theft
Answer and monitor all calls and pages promptly, courteously and effectively
Communicate any problem or issue that requires management assistance with the Branch Manager
Perform all other duties as assigned from time to time by the Branch Manager
**Front End Appearance and Upkeep**
Maintain the retail space to ensure safety and enhance efficiency
Implement promotions
Keep the front end, including checkout areas and entrance doors neat and clean at all times
Stocking of merchandise
Maintain orderly appearance of register area and supplies stocked
Inform management when merchandise returns need to be put away
Continually build product knowledge base and possess the ability to assist customers with store layout and product location
**Required qualifications:**
High school diploma/GED
One (1) year experience in retail sales and customer service in a similar capacity
Ability to multitask and prioritize
Attention to detail
Proficiency with Microsoft Suite, including Microsoft Outlook
**Preferred/desired qualifications:**
Eclipse distribution management software experience
Prior experience in the home improvement industry
Cabinetry experience
Kitchen/bath/closet hardware knowledge
Paint tinting experience
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform other assigned duties as deemed necessary.
HGH Hardware Supply has been in business serving the cabinet and woodworking industry for more than 57 years, with current offices and warehouses in Birmingham, AL, Doraville, GA, Marietta, GA and Nashville, TN. We have Outside Sales Representatives who travel to assist customers throughout the Southeast, and HGH ships to locations throughout the United States.
HGH offers competitive salaries and excellent benefits, including health, life and dental insurance, short and long-term disability insurance, 125 cafeteria plan, vacation, holidays and a 401K retirement savings plan with company match. To learn more about HGH and the products we offer, please visit our website at
**HGH Hardware Supply is a smoke- and tobacco-free premises, and drug-free facility
HGH is an Equal Opportunity Employer - M/F/D/V** This opening is closed and is no longer accepting applications
