-
Front Desk Supervisor
1 week ago
Healthcare Nursing Center Chicago, United StatesAre you looking for a rewarding career in Skilled Nursing? We are currently searching for a Front Desk Supervisor to join our friendly, caring and supportive team Hours are generally Monday - Friday 7 am - 3:30 pm and alternating weekends, although flexibility will be required to ...
-
Front Desk Supervisor
4 hours ago
Homewood Suites by Hilton and Hilton Garden Inn Chicago Downtown South Loop Chicago, United States**Perks**: · Vacation, Sick, Holiday, Medical, Dental, Vision and 401k · **Job Title: Front Desk Supervisor** · **Status: Non-Exempt** · **Job Summary**: · Represents the hotel to the guest throughout all stages of the guest's stay by working with all hotel personnel to ensure ev ...
-
Front Desk Supervisor
1 week ago
Hotel Cass, A Holiday Inn Express Chicago at Magnificent Mile Chicago, United States**Responsibilities**: · 1. Assists in the operations of the Front Desk by supervising all Guest Service associates. · 2. Ensures guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests. · ...
-
Front Desk Supervisor
1 day ago
Hilton Rosemont/Chicago O'Hare Hotel Rosemont, United States: · **TITLE**: Front Desk Supervisor · **DEPARTMENT**: Rooms/Front Office · **REPORTS TO**:Rooms Manager · **JOB SUMMARY** · Orchestrate and expedite the registration and checkout process at the front desk. Oversee the daily operation of the front desk. · **ESSENTIAL FUNCTIONS** ...
-
Front Desk Supervisor
1 week ago
Sonesta Rosemont, United States**Job Description Summary** · Sonesta Chicago O'Hare Airport is looking for a Front Desk Supervisor. The Front Desk Supervisor sets the tone for Sonesta's Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find wa ...
-
Front Desk Supervisor
1 week ago
Sonesta International Hotels Corporation Chicago, United StatesThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage Front Desk, Supervisor, Guest ...
-
Front Desk Supervisor
1 week ago
Healthcare Nursing Center Chicago, United StatesHealthcare Nursing Center - Are you looking for a rewarding career in Skilled Nursing? We are currently searching for a Front Desk Supervisor to join our friendly, caring and supportive team Hours are generally Monday - Friday 7 am - 3:30 pm and alternating weekends, although fle ...
-
Front Desk Supervisor
5 days ago
Hotel Cass, A Holiday Inn Express Chicago at Magnificent Mile Chicago, United StatesThe Hotel Cass is hiring a Front Desk Supervisor. Apply today to be a part of our awesome hotel and drive the guest service experience at our front desk. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly e ...
-
Front Desk Supervisor
4 days ago
Hotel Cass, A Holiday Inn Express Chicago at Magnificent Mile Chicago, United States· The Hotel Cass is hiring a Front Desk Supervisor. Apply today to be a part of our awesome hotel and drive the guest service experience at our front desk. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properl ...
-
Front Desk Supervisor
6 days ago
HEI Hotels & Resorts Chicago, United StatesAssist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival Front Desk, Supervisor, Offic ...
-
Front Desk Supervisor
4 days ago
Illinoishotels Chicago, United States** Front Desk Supervisor** · - Rosemont, IL · business_center Full-time · Application Deadline: N/A · Hotel · Other · The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accompl ...
-
Front Desk Supervisor
1 week ago
Fairmont Austin Chicago, United States**Front Desk Supervisor** · Fairmont Chicago - Millennium Park Location Chicago, Illinois, United States Category Rooms FAIRMONT Posted Date 22/02/2022 **Job Start Date :** 07/03/2022 JOB DESCRIPTION · **Front Desk Supervisor** · First impressions are everything As a Front Des ...
-
Front Desk Supervisor
1 week ago
Healthcare Nursing Center Chicago, United StatesHealthcare Nursing Center - · Are you looking for a rewarding career in Skilled Nursing? We are currently searching for a Front Desk Supervisor to join our friendly, caring and supportive team · Hours are generally Monday - Friday 7 am - 3:30 pm and alternating weekends, althou ...
-
Front Desk Supervisor
1 week ago
Crescent Hotels & Resorts Chicago, United States** Front Desk Supervisor** · * Share: Email · ** Fairfield Inn & Suites Chicago O'Hare** · Hotel · Disembark at Chicagos OHare Airport and take our complimentary 24-hour shuttle for an easy five-minute ride to Fairfield Inn & Suites Chicago O'Hare in Des Plaines, Illinois. A tour ...
-
Front Desk Supervisor
1 week ago
Aimbridge Hospitality Chicago, United StatesLocation ** Front Desk Supervisor** · Property Canopy By Hilton Chicago Posted Date 3 weeks ago(11/10/2021 12:07 AM) ID US-IL-Chicago Category Front Office/Guest Services Type Regular Status Full-Time ** Job Summary** · The Front Desk Supervisor is responsible for assisting the ...
-
Front Desk Supervisor
1 week ago
Universal Health Institute Inc Chicago, United StatesUniversal Health Institute is an integrative care clinic offering alternative medicine that includes chiropractic, physical therapy, clinical massage therapy, psychotherapy, acupuncture and more. · We have an energetic staff focused on wellness and healing from the inside-out. · ...
-
Front Desk Supervisor
5 days ago
Universal Health Institute Chicago, United StatesUniversal Health Institute is an integrative care clinic offering alternative medicine that includes chiropractic, physical therapy, clinical massage therapy, psychotherapy, acupuncture and more. · We have an energetic staff focused on wellness and healing from the inside-out. · ...
-
Front Desk Supervisor
10 hours ago
Universal Health Institute Chicago, United StatesJob Description · Job Description · Universal Health Institute is an integrative care clinic offering alternative medicine that includes chiropractic, physical therapy, clinical massage therapy, psychotherapy, acupuncture and more. · We have an energetic staff focused on welln ...
-
Front Desk Supervisor
4 days ago
Hotel Cass, A Holiday Inn Express Chicago at Magnificent Mile Chicago, United StatesJob Description · Job DescriptionThe Hotel Cass is hiring a Front Desk Supervisor. Apply today to be a part of our awesome hotel and drive the guest service experience at our front desk. The Front Office Supervisor assists the Front Office Manager in directing the operations of t ...
-
Front Desk Supervisor
6 days ago
Universal Health Institute Inc Chicago, United StatesJob Description · Job DescriptionUniversal Health Institute is an integrative care clinic offering alternative medicine that includes chiropractic, physical therapy, clinical massage therapy, psychotherapy, acupuncture and more. · We have an energetic staff focused on wellness an ...
Front Desk Supervisor - Chicago, United States - Mac Properties
Description
**Description**
Mac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis and Kansas City.
**Overall Responsibility:**
The Front Desk Supervisor will be responsible for overseeing and directing front desk operations across the portfolio including resident services (maintenance service requests, package retrieval, building access/security) and administrative support.
The Front Desk Supervisor establishes and implements management plans for improved resident satisfaction and standardizing best practices within the department.
**Essential Functions:**
Supervises Front Desk Coordinators. Recruits, trains and develops, sets goals, performs disciplinary activities, and manages Front Desk staff. Conducts employee meetings to ensure team members are aware of company goals, standards, and procedures.
Coaches and mentors the Front Desk team to deliver prompt and courteous service, with professionalism, integrity,and confidentiality, consistently exceeding industry standards.
Oversees all Front Desk scheduling to ensure adequate coverage across the Chicago portfolio. Updates monthly 24-hour scheduling via Salesforce.
Reviews, makes time adjustments and approves Front Desk time off requests, and time card punches via Paycor.
Acts as on-call back-up to fill any schedule gaps.
Develops, maintains, and administers emergency key procedures (Handytrac, key box locations, firefighter elevator keys, lock-outs, etc.)
Assists with entering service requests and ensures they are assigned to the appropriate staff member via Salesforce.
Facilitates ongoing positive resident relations by trains the Front Desk team on MAC goals for resident satisfaction and resident retention, identify building improvements and ensuring residents are informed of planned building repairs.
Orders office supplies for the Front Desk team and completes timely purchase orders.
Performs other related duties and assignments as required.
**Required Skills/Experience and Education:**
Bachelors Degree in business or other related field preferred.
Strong computer skills including Microsoft Office proficiency. Experience with Salesforce preferred.
Exceptional customer service and follow-through skills.
Ability to retain composure within an occasionally stressful environment.
Outgoing personality enjoys interaction with residents.
Strong organization skills. Ability to set priorities, pay attention to details, handle multiple tasks, and meet deadlines.
Ability to interact with management, peers, residents, visitors, and prospects in a professional and pleasant manner.
Strong communication skills, both oral and written.
*Please be advised that ALL new hires will be required to successfully complete a **criminal background investigation** prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory **proof of an applicant's identity and legal authority to work in the United States are also required**.*
About Mac: We believe that the quality of ones life is directly related to the quality of ones home. Since 2002, we have been creating rental homes and investing in neighborhoods for our residents in Chicago, Kansas City, and St. Louis. Our vision is to enable better lives through better homes- for our residents, our communities, and our colleagues.