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    Account Services Specialist - Houston, United States - Richdale Apartments

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    Description


    OverviewRichdale Apartments, a leader in the national owner/developer industry of luxury multi-family communities and commercial real estate is seeking an experienced and assertive Account Services Representative to join our Account Management department.

    This position will focus on providing superior customer service for our current residents by managing lease account disputes and enforcing compliance with lease agreements.

    ResponsibilitiesA Bit About the Role

    Working with current residents in-person, via phone, written correspondence to resolve discrepancies on their account

    Setting up payment arrangements for past due accounts, and recovering unpaid balances

    This position requires a great deal of diplomacy and confidentiality

    What We Offer

    401(k)/401(k) match

    Traditional & Roth

    Dental Insurance

    Employee Discounts

    Flexible Spending Account

    Health Insurance

    Paid Time Off

    Referral Program

    Vision Insurance

    Career growth opportunities

    Access to fitness centers and pools

    College Savings Plan

    Life Insurance

    Disability Insurance

    Employee Assistance Program

    Qualifications

    At least 2 years of customer service dispute resolution experience preferred

    Good communication skills, and requires multi-tasking abilities

    Understanding of balance sheet, Accounting, and General Ledger Entries

    Experience in banking or credit card disputes would be helpful but not mandatory


    Work Schedule:
    In Office (Not Remote) Mon – Fri (4 days 9am-6pm and 1 day 10am-7pm)

    No Third Parties


    RDGEZ
    #J-18808-Ljbffr


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