Jobs
>
Orem

    Enterprise Customer Success Manager - Orem, United States - National Processing

    National Processing
    National Processing Orem, United States

    1 week ago

    Default job background
    Description

    Job Type: Full-time Onsite

    Hours: Monday - Friday 8:30 AM - 5:00 PM

    What Differentiates Us From Other Companies

    • This position is open due to company growth
    • Meaningful work-life balance - We do not work after hours, get home for uninterrupted time with family and friends
    • We use the #1 CRM - Salesforce
    • Casual dress code
    • Stocked pantry and fridge
    • 1 hour lunch
    • Get off work at 4:00 PM every Friday

    About us

    National Processing is a growing fintech company, providing one of the nation's highest-rated payment processing services. We pride ourselves in meticulous customer service, giving back to the community, and our continued growth and success over the last 16 years.

    National Processing in the News

    Benefits

    • We offer a $1000 family ($500 individual) reimbursement for health insurance so you can pick a medical insurance plan designed to fit you and your family's needs
    • We provide a dental, vision, and life insurance plan for all of our employees
    • $1,200 Health & Wellness Bonus - Flexible stipend to support a healthy lifestyle (or pay for your phone/utility bills)
    • 401k program with company match to help you invest in your future
    • Paid parental leave to support you and your family
    • 29 paid days off: 14 PTO + 4 Sick Days + 11 Bank Holidays
    • 15 WFH days per year

    Responsibilities

    • Become knowledgeable of National Processing's solutions and service offerings, including SaaS business solutions, implementation methods, and advanced service offerings
    • Manage enterprise customer relationships and become the trusted advisor for the customer to work with
    • Monitor customer risk factors and resolve issues to ensure long-term partnership
    • Expand current customer accounts through product adoption and increasing our share of the customer's revenue stream
    • Work to ensure customer satisfaction with the National Processing product by anticipating their needs and understanding the overall vision of their company
    • Act as liaison between onboarding, support, technical teams, and the customer
    • Solve complex client problems leveraging National Processing solutions
    • Maintain your own book of high-complexity, high-value client engagements
    • Drive procedural standardization, accelerate delivery, and identify revenue growth opportunities through service delivery innovation

    Qualifications

    • Enterprise CRM experience
    • Customer Service experience
    • Strong organizational, managerial, and personal skills to successfully communicate and negotiate with internal and external customers
    • Advanced prioritization and triage skills
    • Great verbal and written skills
    • Excellent communication, presentation, and negotiation skills
    • Self-driven, motivated, and results-oriented
    • You have a proven ability to scope, plan, and manage cross-functional projects
  • Videra Health

    Customer Success Manager

    1 week ago

    Videra Health Orem, United States

    1-3 years of customer success or account management at a software company · Minimum of a Bachelor's degree with strong academic performance · Experience with developing high quality questions for survey questionnaires or other data collection tools · Strong communication skills, ...

  • Boostly

    Manager, Customer Success

    1 week ago

    Boostly Orem, United States

    [Full Time] Manager, Customer Success at Boostly (United States) | BEAMSTART Jobs · Manager, Customer Success · Boostly United States · Date Posted · 04 Apr, 2023 · Work Location · Orem, UT, United States · Salary Offered · $130000 yearly · Job Type · Full Time · Experience Req ...

  • National Processing

    Enterprise Customer Success Manager

    1 week ago

    National Processing Orem, United States

    Job Type: Full-time Onsite · Hours: Monday - Friday 8:30 AM - 5:00 PM · What Differentiates Us From Other Companies · This position is open due to company growth · Meaningful work-life balance - We do not work after hours, get home for uninterrupted time with family and friend ...

  • National Processing

    Enterprise Customer Success Manager

    1 week ago

    National Processing Orem, United States

    Job Description · Job Description · Job Type: Full-time Onsite · Hours: Monday - Friday 8:30 AM - 5:00 PM · What Differentiates Us From Other Companies · This position is open due to company growth · Meaningful work-life balance - We do not work after hours, get home for uninte ...

  • National Processing

    Enterprise Customer Success Manager

    1 week ago

    National Processing Orem, United States

    Job Type: Full-time Onsite · Hours: Monday - Friday 8:30 AM - 5:00 PM · What Differentiates Us From Other Companies · This position is open due to company growth · Meaningful work-life balance - We do not work after hours, get home for uninterrupted time with family and frien ...

  • Boost HR & Recruiting

    Sales Success Manager

    6 days ago

    Boost HR & Recruiting Provo, United States

    Come and be part of a very fast-growing company and support their sales organization · This position includes managing and enhancing our partnerships by owning the relationships with partners and their sales groups. The ideal candidate will be responsible for Sales Enablement, en ...

  • DocuPhase

    Customer Success Manager

    1 week ago

    DocuPhase Provo, United States

    DocuPhase is looking for a highly motivated, detail-oriented, and driven Customer Success Agent. In this position, you will be involved in all aspects of the customers success; setting up and using DocuPhase software. We want you to bring your work ethic and drive to help us cont ...

  • Kenect

    Customer Success Manager

    1 week ago

    Kenect Pleasant Grove, United States

    About Us · Kenect is based in the "Silicon Slopes" of Utah. Our goal is to Kenect businesses with consumers through our state-of-the-art business texting platform. · We work very hard to make text messaging the primary communication tool for any business across the U.S. and Can ...

  • Awardco

    Enterprise Client Success Manager

    1 week ago

    Awardco Lindon, United States

    Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts ...

  • Extensiv

    Manager, Customer Success

    18 hours ago

    Extensiv American Fork, United States

    Job Description · Job Description Salary: $99,200-$133,475 · Extensiv is a visionary technology leader focused on creating the future of omnichannel fulfillment. Through our unrivaled network of more than 1,500 connected 3PLs and a suite of integrated, cloud-native warehouse, or ...

  • Clegg Auto

    Customer Success Manager

    1 week ago

    Clegg Auto American Fork, United States

    (The How) - If you love to learn, lead, build and grow, we've got a position for you. Our Customer Success Manager excels at creating an environment focused on delivering an amazing customer experience, and knows how to teach and hold themselves and others accountable to high sta ...

  • Domo

    Customer Success Manager

    2 days ago

    Domo American Fork, United States

    COMPANY OVERVIEW · Domo is a native cloud-native data experiences innovator that puts data to work for everyone. Underpinned by AI, data science, and a secure data foundation, our platform makes data actionable with user-friendly dashboards and apps. With, Domo, companies get in ...

  • Domo

    Customer Success Manager

    1 week ago

    Domo American Fork, United States

    COMPANY OVERVIEW · Domo is a native cloud-native data experiences innovator that puts data to work for everyone. Underpinned by AI, data science, and a secure data foundation, our platform makes data actionable with user-friendly dashboards and apps. With, Domo, companies get in ...

  • Clegg Auto

    Customer Success Manager

    1 hour ago

    Clegg Auto American Fork, United States

    (The How) - If you love to learn, lead, build and grow, weve got a position for you. Our Customer Success Manager excels at creating an environment focused on delivering an amazing customer experience, and knows how to teach and hold themselves and others accountable to high stan ...

  • Extensiv

    Manager, Customer Success

    23 hours ago

    Extensiv American Fork, United States

    Job Description · Job DescriptionSalary: $99,200-$133,475 · Extensiv is a visionary technology leader focused on creating the future of omnichannel fulfillment. Through our unrivaled network of more than 1,500 connected 3PLs and a suite of integrated, cloud-native warehouse, orde ...

  • Kuraray America , Inc.

    Customer Success Manager

    1 week ago

    Kuraray America , Inc. Cedar Hills, United States

    About Us · Kenect is based in the "Silicon Slopes" of Utah. Our goal is to Kenect businesses with consumers through our state-of-the-art business texting platform. · We work very hard to make text messaging the primary communication tool for any business across the U.S. and Canad ...

  • Avetta

    Client Success Manager

    1 week ago

    Avetta Lehi, United States

    SUMMARY: · As a member of the Avetta Client Success team, you will be both a relentless advocate for your customers and an engaging representative from our company to the customer. You will measure your impact through retention, expansion, and overall client health, but your dail ...

  • nCino

    Customer Success Manager

    2 weeks ago

    nCino Lehi, United States

    Customer Success Manager - Mortgage Solutions page is loaded · Customer Success Manager - Mortgage Solutions · Apply · locations · Wilmington, NC · US - Utah - Lehi · time type · Full time · posted on · Posted 3 Days Ago · job requisition id · R4840 · nCino offers exc ...

  • LiveView Technologies

    Enterprise Customer Success Manager

    2 weeks ago

    LiveView Technologies American Fork, United States

    Why LVT: · LVT (LiveView Technologies) is making the world a safer place and we need your help Based in Utah, LVT is the world's leader for physical security platforms and data. With our systems in every state and working with Fortune 500 enterprise companies, we're positioned f ...

  • Droplet

    Customer Success Manager

    1 week ago

    Droplet Lehi, United States

    About Us · Droplet builds form and workflow software to automate paper processes and help organizations move faster. If it were the year 2000 we'd say the words "DIGITAL TRANSFORMATION" a bunch. Think of it like a combination of DocuSign, Google Forms, and a workflow engine. We ...