Diego Fiquitiva

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Customer service representative, Harland Clarke, Layton M A R C H 2 0 2 2 — N O V E M B E R 2 0 2 2 •

 Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns. • Offered new services based on the needs of a customer. • Developed sales campaigns and made calls to potential customers. • Continually sought to promote the mission and brand of the compan by providing excellent customer service at any opportunity

April 2021 to September 2021 Quality Control Inspector Elite Manufacturing And Packaging, Vineyard , Utah 

July 2018 to July 2020 Framing Carpenter RJP, Ogden, Utah February 2017 to January 2019

 Salesperson Amway, Bogota, Toronto, Morelia, Canada, Mexico, Colombia November 2017 to May 2018

 Monitored performance and generated reports detailing quality of product and defect rates. • Created and deployed best practices to improve efficiency and reduce defects. • Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests and available inventories. • Examined wood, work areas and supplies for defects and damage prior to completing projects to determine accurate timelines and prices of projects. • Maintained detailed daily work records to accurately determine final costs for customers and supervisors. • Worked on several homes from start to finish over 2 years and completed 5-7 projects. • Listened to clients and introduced solutions to satisfy business and personal needs. • Offered each customer top-notch, personal service to boost sales and customer satisfaction. Office Furniture Installer Elite Furniture Service, Toronto, Ontario March 2017 to May 2018 Client Service Representative Colombia, Bogota, Cundinamarca January 2017 to August 2017 English as a Second Language Teacher Hermanos Grimm, Morelia, Michoacan November 2014 to January 2017 Volunteer Church Of Jesus Christ Of Latter Day Saints, Pachuca, Hidalgo Inspected and documented products for damage and quality prior to installation or delivery. • Uncrated, assembled, installed and repaired furniture and office equipment in customers' homes or offices. • Followed manufacturer manuals, diagrams and specifications to properly install and repair office furniture and equipment. • Used screwdrivers, drills, hammers, and saws, hand and power tools to attach metal braces, corner blocks, dust bottoms and moldings. • Executed and devised business development strategies to attract and acquire new clients using content marketing, cold-calling and networking in a foreign language • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals. • Collaborated with teachers and department heads to meet quarterly and yearly educational goals. • Administered and graded tests and assignments to evaluate student progress. • Educated students in basics of English grammar and conversational speaking. • Emphasized critical thinking through small group activities. • Used strong interpersonal communication skills to convey information to others

August 2012 GED COBAEM, Morelia, Mexico

Software Engineer, CESUN U, Baja California A U G U S T 2 0 2 2 — J U LY 2026