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    Senior Account Manager - Kansas City, United States - Lockton

    Lockton
    Lockton Kansas City, United States

    1 week ago

    Default job background
    Description
    Your Responsibilities


    Description:
    Ability to perform all Account Manager responsibilities, duties, and expectations
    Oversees the servicing of a designated book of business as relating to marketing, claims, and administration
    Researches issues' root cause, implements, and resolves policy related issues
    Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance.
    Recommends and implements potential enhancements or improvements to processes, products, and/or policies
    Develops financial models and reports for Client and more senior staff, provides interpretation and implication of analysis, as well as recommendations
    Conducts, creates, and interprets benefit benchmarking studies, design plan comparison reports, and Client marketing materials
    Interprets Clients' current coverage plan and identifies and recommends opportunities to expand lines of coverage
    Engages in Client strategy meetings to manage insured expectations for upcoming term
    Develops and presents plan and renewal terms to Client
    Participates in negotiations with carriers for new and renewal quotes
    Interprets and evaluates plan offerings to ensure adequate coverage for Client's identified risk tolerance
    Establishes and maintains relationships and interfaces with Clients, carriers, and other vendors
    Identify new markets for submission and seeks quote requests
    Identifies gaps in coverage or cross-sell opportunities and provides related recommendations to supervisor/Producer
    Researches and understands industry trends and Carrier product offerings, emerging trends
    Understands governmental compliance/regulations to educate Clients
    Mentors and trains junior-level staff
    Performs other responsibilities and duties as needed

    Qualifications


    Qualifications:
    Bachelor's Degree in Business Administration or related field and/or years of experience equivalent
    Typically, 5 years of Client services experience is required
    Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
    Strong verbal and interpersonal communication skills required
    Demonstrates strong working knowledge and experience within brokerage industry
    Understands industry trends and governmental regulations
    Ability to complete continuing education requirements as needed
    Ability to attend company, department, and team meetings as required, including industry training sessions
    Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information
    Ability to efficiently organize work and manage time to meet deadlines
    Ability to travel by automobile and aircraft
    Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
    Ability to work on a computer for a prolonged amount of time
    Ability to work outside of normal business hours as needed
    Legally able to work in the United States

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