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    Sales Engineer - Philadelphia, United States - Advertising Specialty Institute

    Advertising Specialty Institute
    Advertising Specialty Institute Philadelphia, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    ASI is the largest global provider of technology B2B services for the $26.1 billion promotional products industry (branding and marketing). With 25,000 clients in 53 countries, our mission is to inspire, inform, and empower our clients' success every step of the way.

    ASI currently has a hybrid work model. All employees, who live within a one-hour commuting distance, are required to work onsite on Tuesdays & Wednesdays.

    The Sales Support Engineer will play a pivotal role in driving business and product goals by ensuring the delivery of high-value actionable analysis and perspective to both ASI and our clients. This role will involve promoting consistent growth of client accounts, providing top-quality services, ensuring product values and credibility, and fostering strategic relationships across departments by gaining thorough knowledge of ASI Products & Services and ESP/ESP+ platform serving the Promotional Products industry.

    Responsibilities include:

    • Support Corporate Sales team in pre-sale activities, including conducting demos of ESP/ESP+ platform, running discovery sessions to identify customer needs, and researching connectivity or integration solutions.
    • Collaborate with internal stakeholders to align operational and support expectations/requirements with Corporate Sales goals.
    • Define and document product features/requirements for Corporate Accounts, setting priorities based on ASI Sales initiatives, business development opportunities, and market/competitive needs.
    • Identify client-specific features and devise plans to address individualized client requirements.
    • Establish and present product features and business requirements roadmap to Product Owners, driving roadmap execution/implementation.
    • Track product delivery progress and hold teams accountable for delivery in accordance with established roadmap and business goals.
    • Own product migration initiative, ensuring timely implementation of required features, creating/maintaining migration schedules, establishing/executing communication plans, providing post-migration support, and reviewing feedback to ensure migration success.

    Requirements:

    • Bachelor's degree in Computer Science, Information Services, Business, Marketing, or related field.
    • Proven experience in product management, integration solutions, or sales support within the technology industry.
    • Strong analytical and problem-solving skills.
    • Excellent communication, documentation, and presentation abilities.
    • Ability to collaborate effectively with cross-functional teams and stakeholders.
    • Detail-oriented with the ability to manage multiple projects simultaneously.

    ASI offers a comprehensive benefits package including:

    • Medical, Dental, and Vision coverage, available on day one of employment.
    • Paid maternity and paternity/bonding leave (12 weeks paid for birthing/primary parent and 4 weeks paid for secondary parent) and a parent support group.
    • 12 weeks of paid daycare for new parents (14 weeks at our onsite daycare center, Lots of Love).
    • Free Health and Wellness programs.
    • Free 24/7 access to Magellan Employee Assistance Program and Teladoc.
    • Day one 401(k) with company match.
    • Paid holidays, floating days, and paid time off (PTO).
    • Office amenities with onsite café, Starbucks, 24/7 free gym access and classes, onsite daycare, EV charging stations, creative spaces such as our community garden club, music room, art room, and relaxation space.

    Take this opportunity to join our successful team Apply today EOE m/f/d/v. ASI is an equal opportunity employer, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Diversity makes us better. Check out ASI's Diversity and Inclusion Blog Posts.

    Visit our company career web site at

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