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    Reporting Analyst, Business Services - South Bend, United States - teamworkonline

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    Description

    Who We Are:

    On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

    The Role and What You'll Do:

    The Reporting Analyst will independently formulate and implement reporting solutions that will serve our internal and external clients, including collegiate partners, agents, and vendor partners. The Reporting Analyst will manage the execution of reporting capabilities across the Athletic & Campus Travel business by maintaining and analyzing client travel and expense data, and liaising with clients to improve their business outcomes. Additionally, the Reporting Analyst will oversee procedures for creating efficiencies for the reporting of travel and expense data to our internal and external clients.

    The individual in this role will understand travel and expense systems, credit card reconciliation processes, and some accounting functions. This person will also understand the processes that support this business and the underlying data elements needed to provide information for decision making and reconciliation purposes. With this knowledge base, the individual will be able to make our clients' lives easier as it relates to travel expenses through process efficiencies and analysis.

    ESSENTIAL FUNCTIONS & RESPONSIBILITIES

    • Oversees credit card reconciliations and expense integrations for multiple high-value clients, e.g. with volumes in the millions (USD)
    • Serves as resource with expert knowledge for designated collegiate partners and makes recommendations for the development of processes aimed at creating efficiencies regarding travel and expense data
    • Develops reporting solutions through the use of Excel and Power BI and determines the most effective method for summarizing and presenting travel data for analysis by clients
    • Oversees the accuracy of client savings reporting which is a critical element for client retention and growth
    • Leads efforts to create reporting solutions for other teams within the Managed Travel Services business
    • Responsible for online reporting tool, Grasp, for all university and athletic department partners. This includes developing strategies to increase utilization, leading demos, and collaborating with Grasp to improve the technology
    • Leads efforts for credit card reconciliations and ad-hoc report requests
    • Responsible for researching and ensuring accurate client reporting data through audits as well as enhancement of processes to increase the accuracy of data
    • Responsible for researching potential payment solutions, and then developing and implementing processes to achieve efficiencies for credit card and expense reconciliations for clients
    • Interacts and meets with vendor partners to provide key performance indicators

    Travel

    Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. This position may require up to 20 % travel.

    You Have These

    Required Education and/or Experience, Knowledge, Skills, and Abilities:

    • Strong client-service orientation
    • Experience overseeing high value clients is a plus
    • Excellent communication, interpersonal and negotiation skills
    • Excellent time management skills required – including the ability to set priorities and work in a fast-paced, multi-project environment
    • Proficiency in MS Office Suite, specifically Excel
    • Power BI experience a plus
    • Team player, flexibility/ability to adapt in a dynamic environment
    • Strong desire to learn
    • Positive attitude
    • Self-starter

    We'd Love If You Also Have These:

    Preferred Education and/or Experience, Knowledge, Skills, and Abilities:

    • Bachelor's Degree in Business or a related field, or equivalent experience required
    • Travel experience preferred
    • Knowledge of travel specific systems (e.g. Global Distribution System, Trams, Concur, Grasp, iBank) a plus
    • Experience in collegiate athletics or a university environment

    CORE VALUES

    As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence:

    • Exceed all service expectations with our customers, our partners, and each other.
    • Create value by enriching people's lives.
    • Do the right thing and bring others along with us — always.
    • Propel the power of diversity, in thought, team and experience.
    • Partner to generate win-win solutions.
    • Ignite and empower our team's entrepreneurial spirit.
    • Exude respect and gratitude — treat others as you would want to be treated.

    Get To Know Us Better:

    COMPENSATION

    Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid time off, and 401k plan.

    On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

    Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices. Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.


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