IT Clinical Applications Analyst - Johnson City, United States - IT-ACUTE CLINICAL APPLICATIONS

IT-ACUTE CLINICAL APPLICATIONS Johnson City, United States

2 weeks ago

Description

IT Clinical Applications Analyst (FT) EPIC OpTime/Anesthesia - Remote Position

Job ID: 004BFW

BALLAD CORPORATE
Information Technology - IT-ACUTE CLINICAL APPLICATIONS

Full-time (scheduled 72 hrs or more per pay period) - Variable/On Call

Job Description

Scope of Position
Maintain regular communication with vendor representatives

Perform in-depth analysis of workflows, data collection, report details, and other technical issues
Investigate end users' preference while making build decisions
Analyze business operations as they relate to build decisions
Analyze new functionality in releases to determine how it should be used
Review software, coordinate and test updates.
Review and test each new release.
Analyze data conversion needs.
Ensure that data coming across an interface meets the business need
Follow established policies and procedures for System.
Troubleshoot problems and questions from end users.
Responsible for timely management of all assignments, including ticket management and maintaining an up to date status in tracking system.
Tracks time to work efforts assigned and maintains time card appropriately.
Must execute text plans/scripts and provide input to maintain accuracy while keeping the content current.
Engages with other teams in coordination of work effort.
Assist with onboarding and precepting Level I analysts.
Act independently and manage meetings as needed.
Maintain professionalism in actions and words.
Responsible for other duties as assigned

Reporting Relationship
See Table of Organization

Education/Licensure
4 years IT experience with no degree.

Health Care experience preferred but not required
Expected to achieve software certification based on vendor recommendations and department requirements for application(s) supported within 6 months

Skills:

Demonstrates ability to meet deadlines.
Demonstrates the ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built.
Has gained and able to demonstrate in-depth knowledge of the software and how it meets customer needs.
Possesses an understanding of computer system capabilities to address process requirements.
Ability to integrate process steps and handoffs across disciplines / departments and drive teams to decisions.
Skilled at problem solving.
Strong communication skills - written and oral.
Excellent organizational skills.
Skilled in Microsoft Office products.

Requirements
No additional requirements from any stated in the above description.

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