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    Clinical Informatics Coordinator - Johnson City, United States - IT Clinical Informatics and Education Services

    IT Clinical Informatics and Education Services
    IT Clinical Informatics and Education Services Johnson City, United States

    1 week ago

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    Description
    Clinical Informatics Coordinator (FT) Gray, TN

    Job ID: 004C2J


    BALLAD CORPORATE
    Information Technology - IT Clinical Informatics and Education Services

    Full-time (scheduled 72 hrs or more per pay period) - Day

    Job Description


    SCOPE OF POSITION
    The Clinical Informatics Coordinator is responsible for


    • Support and maintenance of the electronic applications; including redesign of work flows and processes to optimize clinical system capabilities to achieve critical objectives for improved patient safety and care delivery efficiency.
    • Collaborating with user departments for analyzing and designing the applications to meet user needs per system capabilities; training users on use of system features; creating and updating training manuals and other instructional documents; troubleshooting problems that occur during daily operations; educating end-users on system issues, including downtimes and upgrade information.
    • Creating and updating troubleshooting documents used by other support caregivers, such as the Help Desk and On-Call Support persons
    • Collaborating in the development and/or maintenance of related policies and procedures.
    • Creating and maintaining and user accounts, along with deactivating accounts when applicable.
    • Identifying existing or potential issues by reviewing available reports and logs.
    • Collaborating with IS department personnel to perform thorough upgrade test planning in the train system prior to installation product into production.
    • Assisting in ensuring the content embedded within the clinical system represents best-practice, evidence-based, patient care knowledge, and meets regulatory & user requirements.
    • Working collaboratively with caregivers who are knowledgeable about related systems/specialties, including but not limited to the Pharmacy System Analysts; Network Analysts; Nursing; Vendor Support; Device Support; Response Center; On-Call Support; Biomedical Engineering; Organizational Development; Human Resources; and Project Safetyfirst
    • Working collaboratively with query/report writers for maintenance and support of related "applications"
    • Working collaboratively with ancillary personnel to resolve departmental specific issues.
    • Working collaboratively with all the Clinical Informaticist team, Organizational Development Educators and Clinical Department Leaders to identify ongoing educational end user requirements and updates.
    • Assuring patient care which is based on patient needs, values, and choices.
    • Providing exceptional customer service.
    • Understanding clinical system inter-relationships and clinical operational processes
    • Team building, interviewing, and supervision of staff hired to deploy applications/upgrade related training and information throughout the organization
    • Serving on the informatics application related committees as an active participant
    • Practicing autonomously within the scope of professional nursing standards, the rules and regulations established by the Tennessee Board of Nursing, and knowledge of the policies and procedures within Ballad Health.
    • Maintaining current knowledge of evidence based nursing practice and the ability to demonstrate critical thinking skills in the implementation of all phases of the nursing process.
    • Participating in continuous quality/performance improvement of patient care through data collection, as well as, interpreting/evaluating the data and planning actions.
    • Demonstrating skill in developing and guiding collaborative collegial practice that delivers safe competent care based on meticulous application of the nursing process.
    • Demonstrating sensitivity and understanding of the diverse cultural backgrounds of patients and caregivers.
    • Serving as a professional role model as a caregiver, mentor, teacher and resource for peers and other providers.

    REPORTING RELATIONSHIP
    See Table of Organization.

    EDUCATION EXPERIENCE

    • Must have at minimum a Bachelor's Degree (or an Associates and equivalent years of experience) in a healthcare field. Clinical experience is highly desirable, preferably nursing. Basic computer skills are required.
    • BSN preferred.
    • Evidence of continuing education as required by the TN Board of Nursing and demonstrated competencies for the role of Clinical Informatics Coordinator.
    • Five years experience as healthcare practitioner.
    • Previous experience with the system application is preferred
    • Registered nurse must be licensed in the appropriate state.
    Requirements
    No additional requirements from any stated in the above description.
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