- Handle inbound sales, service and billing inquiries pertaining to water, coffee and filtration products and services. This is in an inbound call center setting and includes assisting walk-in customers and handling email/phone/fax and internal requests.
- Troubleshoot water coolers, coffee brewers, POU filtration units for immediate repair or schedules service within a 24-hour timeframe utilizing resources provided.
- Review and handle billing questions, disputes, and collections status inquiries. This requires requesting payment and updating account records on customer accounts for proper internal account handling and progression.
- Up-sells & cross-sells all available products at every opportunity which include all sales, service and billing calls.
- Maintains a consistent and high level of world class customer service to all internal and external customers.
- Maintains accurate order entry and documentation for all accounts handled.
- Responds to customer complaints via phone, email or fax or properly refers customers to the appropriate source.
- Monitors and communicates market trends and issues to the team & leadership.
- Maintains communication with other departments, i.e. billing/collections, RSR's and managers, to apprise them of activity and to remain aware of factors affecting orders.
- Maintains files or folders and remains aware of pertinent updated information related to 5-gallon coolers, P.O.U. Coffee Equipment, PET products, quality issues, and the competition, to have available for customer inquiries.
- High School or GED, plus 2 years related experience
- Excellent oral/written communication skills
- Ability to multi-task and strong attention to detail
- Microsoft Office Proficiency
- Very adaptable – responds effectively to changes in situation or information
-
Welcome Services Representative
2 weeks ago
Hennepin Healthcare Minneapolis, United States Full timeSUMMARY: · We are currently seeking a Welcome Services Representative to join our Welcone Services team. This full-time role will work on-site (Typical hours are 7:30 AM - 6:00 PM and some nights and weekends as necessary, which could be anywhere from 7:30 AM - 11:00 PM ). Pu ...
-
Customer Service Representative
4 days ago
Circle K Stores, Inc. Minneapolis, United StatesStore : 5720 Excelsior Blvd., St. Louis Park, Minnesota 55416 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be cha Customer Service Representative, Cus ...
-
Client Service Representative
7 hours ago
VCA Animal Hospitals, Inc. Minneapolis, United StatesVCA Animal Care Hospital in Richfield, MN is growing and looking to for a Client Service Representative to join our team We are located in Richfield MN. Richfield is a small suburb of Southeast Minneapolis and is conveniently close to all major high Client Service, Representative ...
-
Customer Service Representative
1 week ago
Cassialife Minneapolis, United States**Cassia** · **Customer Service Representative** · **Elim Preferred Services - Plymouth, MN - Full Time** · **Elim Preferred Services** is hiring a motivated and hardworking **Customer Service Representative** to join our team. In this role, you will answer phone calls and ass ...
-
Customer Service Representative
1 week ago
Fairview Health Services Minneapolis, United States**Customer Service Representative - HC** · CAROUSEL_PARAGRAPH · Minneapolis, Minnesota · Non-Clinical Support Staff · 90250 · ** Share Job** · ** Job Description** · **Overview** · The Customer Service Representative is responsible for responding and providing information ...
-
Customer Service Representative
6 days ago
Dahl Consulting Minneapolis, United StatesOnsite in St. Louis Park, MN · Are you a dedicated and personable individual looking for a new opportunity in the Twin Cities Metro? Dahl Consulting is currently partnering with a leading company in the printing services industry. We work one-on-one with great candidates to help ...
-
Client Service Representative
3 days ago
Marsh & McLennan Companies Minneapolis, United StatesCompany:Marsh McLennan AgencyDescription:Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposefu ...
-
Customer Service Representative
2 weeks ago
Zero-Max Inc Minneapolis, United StatesJob Description · Job DescriptionDescription:Zero-Max continues to be a trusted and leading manufacturer of motion control and power transmission components for over 75 years. By being responsive to our customers' needs through innovative design and exceptional service we have gr ...
-
Customer Service Representative
3 days ago
Kelly Services, Inc. Minneapolis, United States#x 9; Pay: $20.88/hour Must be able to work an 8-hour schedule between 7:00 am 8:00 pm, including weekends. You will have two consecutive days off per work week. Paid training for the first 8 weeks is from 8:00 am- 4:30 pm, Mon-Fri. After training, Customer Service, Customer Serv ...
-
Customer Service Representative
3 days ago
A-Line Staffing Solutions Minneapolis, United StatesA-Line staffing is hiring for a Remote Benefits Customer Service Representative in Minneapolis, MN · If interested APPLY NOW for IMMEDIATE consideration · Brittney Blackman | · Customer Service Rep Highlights: · This position is a contract assignment with potential to hir ...
-
Customer Service Representative
3 weeks ago
Saluda Medical Minneapolis, United StatesJob Description · Job DescriptionSalary: · Saluda Medical is the pioneer in closed-loop Spinal Cord Stimulation (SCS), a ground-breaking SCS therapy that can measure the spinal cord's response to stimulation and make real-time adjustments to therapy. Saluda is a global company w ...
-
Guest Service Representative
3 weeks ago
TPI Hospitality Minneapolis, United StatesHomewood Suites by Hilton, St. Louis Park, MN Part-Time/ Salary: $17/hr Shifts: 12 noon to 8 pm & 3 pm to 11 pm We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. Yo Guest Service, Representative, ...
-
Client Services Representative
3 weeks ago
Radius Global Solutions LLC Minneapolis, United StatesJob Description · Job DescriptionPosition Title: Client Services Representative · FLSA Classification: Non-Exempt · Bonus Eligible: Not Applicable · Reports To: Client Services Manager · Approval or Revision Date: March 2018 · Summary · The Client Services Representative will pro ...
-
Client Service Representative
4 weeks ago
Marsh & McLennan Companies Minneapolis, United StatesCompany: · Marsh McLennan Agency · Description: · Our not-so-secret sauce. · Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to de ...
-
Patient Service Representative
4 weeks ago
Pride Health Minneapolis, United StatesJob Description · Job DescriptionPatient Service Representative · Pride Health is seeking Patient Service Representative for one of the large health systems based out of (Minneapolis, MN USA 55454). · Job Title: Patient Service Representative · Location: Minneapolis, MN USA 55454 ...
-
Customer Service Representative
3 days ago
R1 RCM Minneapolis, United States** Customer Service Representative - IMH Sevier Valley Hospital, Richfield, Intermountain - (PRN)** · **Job Category****:** Patient Services **Requisition Number****:** PATIE014948 Showing 1 location **Job Details** · **Description** · **Shift: Days & Hours will vary depending ...
-
Client Services Representative
3 weeks ago
OneOme Holdings LLC Minneapolis, United StatesJob Description · Job DescriptionABOUT OneOme · We are a healthcare technology company that helps providers make better treatment decisions when prescribing drugs within their current workflow through genetic testing and clinical decision support. OneOme's pharmacogenomics (PGx) ...
-
Client Service Representative
6 days ago
VCA Antech, Inc. Richfield, United StatesVCA Animal Care Hospital in Richfield, MN is growing and looking to for a Client Service Representative to join our team · We are located in Richfield MN. Richfield is a small suburb of Southeast Minneapolis and is conveniently close to all major highways. The Airport, Minnesota ...
-
Customer Service Representative
3 days ago
Rich Products Minneapolis, United States** Customer Service Representative** · Location: Plymouth, MN, US, 55441 · Req ID: 29764 Segment: Customer Service Richs, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and ...
-
Customer Service Representative
3 days ago
Modernoworks Minneapolis, United States**Customer Service Representative** · Minneapolis, MN ***NOT A REMOTE POSITION*** · **Who we are:** Moderno is a new kind of company, with a new kind of work culture. We are a fast-growing porcelain surfacing company made up of industry experts who are passionate about combinin ...
Customer Service Representative - Minneapolis, United States - Premium Waters
Description
Job Description
Job DescriptionCOME JOIN OUR TEAM
Premium Waters, Inc. is a rapidly growing water delivery and water services company. We are currently seeking a highly motivated, self-directed Full-Time Customer Service Representative to join our team in Minneapolis M-F Daytime Schedule Responsibilities include sales, service, and billing support to all external & internal commercial and residential customers out of the Minneapolis/St. Cloud branches in an inbound call center setting.
Essential Job Duties:
Skill Requirements:
Premium Waters, Inc. is an Equal Employment Employer