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Eden Prairie

    patient services representative - Eden Prairie, MN , USA, United States - Revo Health

    Revo Health
    Revo Health Eden Prairie, MN , USA, United States

    3 weeks ago

    Default job background
    Description
    The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties.

    Part-time role, Monday - Friday 4 pm - 8 pm at our new Eden Prairie OUC.

    A $1,500 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for sign-on bonus.

    Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.

    Essential Functions:
    • Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
    • Verify and document insurance information as defined by current business practices
    • Accurate and timely scheduling of new and existing patients in the current practice management system
    • Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
    • Chart preparation and management
    • Maintain a working knowledge of health care plan requirements and health plan networks
    • Maintain timely communication with patients, families, and staff
    • Assist in various areas of the clinic as needed
    • Any and all other duties as assigned
    Education and Experience Requirements:
    • High School diploma/GED or equivalent
    • Proficient in Microsoft Word, Outlook, and Excel
    • Customer Service experience required
    • Administrative or Medical Office experience preferred
    Essential Requirements:

    Ability to:
    • Comply with company policies, procedures, practices and business ethics guidelines.
    • Complete job required training.
    • Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
    • Demonstrate prompt and reliable attendance
    • Work in the clinic during business hours
    • Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
    • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
    • Communicate and interact in a respectful and professional manner
    • Prioritize workload while being flexible to meet the expectations of the daily operations
    • Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
    • Understand and execute a variety of instructions
    • Effectively operate equipment and communicate on and operate the phone system
    • Work independently with minimal supervision
    • Travel to other work locations, if required
    Performance Expectations - i-Health's Core Values:
    • Integrity - Do the right thing and take responsibility for what you do and say
    • Service - Consistently contribute to deliver an exceptional experience
    • Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
    • Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
    • Teamwork - Be a part of the whole; support each other positively
    Environmental Conditions:
    • Clinic setting
    Notes
    • Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
    • This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.
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