Jobs
>
San Diego

    IT Support Engineer - San Diego, United States - zeroG - AI in Aviation

    zeroG - AI in Aviation
    zeroG - AI in Aviation San Diego, United States

    4 days ago

    Default job background
    Description
    Join ONI and Explore the Boundaries of Scientific Discovery

    At ONI, we are driven by a profound mission: to propel scientific discovery and combat diseases by granting everyone the ability to visualize, comprehend, and share the intricate microscopic details of life.

    Our revolutionary Nanoimager stands at the forefront of advancing cellular studies on a molecular level, making substantial contributions to the evolution of scientific knowledge.

    Our customers depend on our Nanoimager to observe the nanoscopic detail of life. Likewise, we depend on our internal systems to deliver our solutions to scientists across the globe.

    We're adding an IT Support Engineer to our San Diego office, to ensure the critical operations underpinning our technology continue to seamlessly operate and improve as we scale globally.

    This is a role where you will combine your experience working with large scale IT systems with a passion for customer service in an organisation that values reliable and continuous service delivery as much as we embrace change and innovation.

    Your Role at


    ONI:
    Providing on-site IT support to our US office and remote support to the global organization.
    Troubleshooting and resolving technical issues such as hardware failures, software bugs, and network problems.
    Documenting and tracking technical issues, solutions and customer interactions in a help desk management system.
    Collaborating with other teams within ONI to address technical challenges and contribute to ongoing projects.
    Coordinate the procurement, deployment, and retirement of hardware and software assets.
    Documentation of IT stock changes (purchased, assigned, retired, lost etc).
    Proactively manage and maintain existing IT systems and infrastructure
    Identify areas for improvement and propose solutions to enhance system efficiency, security, and user experience.
    Admin ownership of account lifecycle for new starters/leavers (creation, activation, assignment and deactivation)
    Provide Onboarding training to new starters

    Essential experience and qualifications:
    Using IT Ticketing systems (ServiceNow, Zendesk, Freshdesk) to manage IT incidents and requests while maintaining company SLAs
    Device lifecycle management, including wipe/rebuild/reissue
    Employee Onboarding/Offboarding
    Implementing and managing new software/hardware systems
    Executive-level support to top leadership
    Troubleshooting end user technical issues
    Windows / MacOS / iOS life cycle management
    Directory management either Google Workspace (GSuite) / Azure AD / Okta
    MDM - Intune, Jamf
    At least one relevant certification i

    e:
    Microsoft Certification, CompTIA Certification, Google Workspace Certification, Jamf Certification

    Desired experience and qualifications:
    Time spent working in an IT-related role in a regulated industry such as biotech
    Achieving ISO27001 or GDPR/CCPA compliance
    Experience working in a Cyber Essentials, ISO27001, CCPA/GDPR compliant IT environment.
    DNS and networking
    Scripting powershell / bash / Python
    Linux
    Degree in Computer Science, Information Technology, or a related field
    $78,000 - $90,000 a year


    At ONI, we understand that a fulfilling career involves more than just challenging work - it's about enjoying a well-rounded experience.

    When you become a part of our team, you not only contribute to groundbreaking research but also enjoy a range of benefits designed to enhance your life both inside and outside the workplace.

    Competitive Compensation

    We recognize and reward your talent. Enjoy a competitive salary that reflects your expertise and contributions, ensuring your hard work is recognized.
    Flex PTO

    plus 11 federal holidays and 4 dedicated wellbeing days.
    Gym Access via


    ARE:
    Sorrento Valley, Torrey Pines, and UTC
    401K

    via ADP
    Life Insurance
    Medical

    with Blue Shield California
    Dental

    with Delta Dental

    Perks at Work:
    Enjoy exclusive discounts and deals through our perks at work program, adding value to your everyday life.

    VSP Vision:
    Your vision matters. Benefit from our eye care program with VSP Vision

    If you think this role is a fit for you, and you want to be a part of our mission to improve our understanding of the details of life, then we'd love to hear from you, which you can do by applying here.

    #J-18808-Ljbffr
  • Velocity Solutions

    IT Support Engineer

    1 week ago

    Velocity Solutions Vista West, United States

    Join the Vista West Team · We are currently seeking an IT Support Engineer to join our international IT company in Böblingen (near Stuttgart) on a permanent basis. All genders are welcome to apply. · Your Future with Vista West · What to expect: · Consulting and support for our i ...

  • Spectraforce Technologies

    Support Engineer

    4 days ago

    Spectraforce Technologies San Diego, United States

    Position: Support Engineer · Location: San Diego, CA · Duration: 11 Months · Responsibilities: Performs organizational or low-level design, development, process and/or product test support tasks. Executes modifications and revisions of electronic parts, software, system, componen ...

  • Vets Hired

    IT Support Engineer

    2 days ago

    Vets Hired San Diego, United States

    About the job IT Support Engineer · We seek self-starting and curious individuals to join our team. On our team, things work at a very fast pace We are looking to hire an experienced IT engineer to manage our company's computer systems. · IT Engineer Responsibilities and Requir ...

  • K2 Staffing, LLC

    IT Support Engineer

    4 days ago

    K2 Staffing, LLC San Diego, United States

    Summary · Our client is a leading Biotech Company in the · San Diego, CA area and they are in need of an IT Support Engineer Level II Technician . An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objecti ...

  • Spectraforce Technologies

    Support Engineer

    2 days ago

    Spectraforce Technologies San Diego, United States

    Position: Support Engineer · Location: San Diego, CA · Duration: 11 Months · Responsibilities: · Performs organizational or low-level design, development, process and/or product test support tasks. Executes modifications and revisions of electronic parts, software, system, co ...

  • LanceSoft

    Support Engineer

    5 hours ago

    LanceSoft San Diego, United States

    Job Description: Top 5 Required Skills · 1. Experience with Manual and Automated testing, preferably on Windows devices · 2. Experience in Benchmarking, Performance or Power testing is required. · 3. Proficient in Office Apps (Excel, Power Point, ...) · 4. Experience with pre ...

  • Spectraforce Technologies

    Support Engineer

    4 days ago

    Spectraforce Technologies San Diego, United States

    Position: Support Engineer · Location: San Diego, CA · Duration: 11 Months · Responsibilities:Performs organizational or low-level design, development, process and/or product test support tasks. Executes modifications and revisions of electronic parts, software, system, component ...

  • ONI

    IT Support Engineer

    4 days ago

    ONI San Diego, United States

    Join ONI and Explore the Boundaries of Scientific Discovery · At ONI, we are driven by a profound mission: to propel scientific discovery and combat diseases by granting everyone the ability to visualize, comprehend, and share the intricate microscopic details of life. Our revolu ...

  • Apolis

    Support Engineering

    1 week ago

    Apolis San Diego, United States

    Job Title: Testing EngineerDuration: 12+ months contract (possible extension)Location: San Diego, CA · Payrate: $ 39.50/hr on w2. · Required Skills: · Experience in Benchmarking, Performance or Power testing is required.Proficient in Office Apps (Excel, Power Point, ...)Experi ...

  • Manage Service Provider

    IT Support Engineer

    5 hours ago

    Manage Service Provider San Diego, United States

    Job Description · Job Description · We are looking for an IT Technician for a Managed Service Provider. · Responsibilities: · Maintenance/Installation · of operating systems, network systems, software, and hardware · Monitor system operations to detect potential problems · Imp ...

  • Apolis

    Support Engineering

    6 days ago

    Apolis San Diego, United States

    Job Title: Testing Engineer · Duration: 12+ months contract (possible extension) · Location: San Diego, CA · Payrate: $ 39.50/hr on w2. · Required Skills:Experience in Benchmarking, Performance or Power testing is required. · Proficient in Office Apps (Excel, Power Point, ...) ...

  • Manage Service Provider

    IT Support Engineer

    19 hours ago

    Manage Service Provider San Diego, United States

    Job Description · Job DescriptionWe are looking for an IT Technician for a Managed Service Provider. · Responsibilities: · Maintenance/Installation of operating systems, network systems, software, and hardware · Monitor system operations to detect potential problems · Implement n ...

  • K2 Staffing, LLC

    IT Support Engineer

    5 days ago

    K2 Staffing, LLC San Diego, United States

    Job Description · Job DescriptionSummaryOur client is a leading Biotech Company in the San Diego, CA area and they are in need of an IT Support Engineer Level II Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish b ...

  • K2 Staffing

    IT Support Engineer

    5 days ago

    K2 Staffing San Diego, United States

    Job Description · Job DescriptionSummary Our client is a leading Biotech Company in the San Diego, CA area and they are in need of an IT Support Engineer Level II Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish ...

  • Amiseq Inc.

    IT Technical Support Engineer

    2 weeks ago

    Amiseq Inc. San Diego, United States

    Job Description: · Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. · IT Technical Support Engineer · Client is looking for an IT Technical Support Engineer to be part of the Corporate IT team ...

  • Lytx

    Technical Support Engineer

    18 hours ago

    Lytx San Diego, United States

    Why Lytx: · The Technical Support Engineer (Surfsight) will engage directly with resellers and end-users, handling the most technically advanced cases. Our TSE's use big data to help troubleshoot platform, hardware, and API/integration issues. If you love to work in a fast paced ...

  • Presidio

    Cloud Support Engineer

    4 days ago

    Presidio San Diego, United States

    SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT · Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, ...

  • Intrepid Studios

    Developer Support Engineer

    3 days ago

    Intrepid Studios San Diego, United States

    Job Description · Job DescriptionIntrepid Studios is looking for an enthusiastic and talented Developer Support Engineer who is communicative, collaborative and attentive to details to join our ever growing team. In this role you will assist our engineering team to develop effici ...

  • Intrepid Studios

    Developer Support Engineer

    3 days ago

    Intrepid Studios San Diego, United States

    Intrepid Studios is looking for an enthusiastic and talented Developer Support Engineer who is communicative, collaborative and attentive to details to join our ever growing team. In this role you will assist our engineering team to develop efficient workflows, troubleshoot issue ...

  • Proven Recruiting

    Desktop Support Engineer

    1 week ago

    Proven Recruiting San Diego, United States

    Service Analyst - Hybrid in San Diego - $65K - $80K · Are you consistently curious about emerging technology and enjoy the opportunity to work in a collaborative and fast-paced environment? A Southern California-based company has an immediate need for an experienced Service Analy ...