Quality Improvement Manager - Memphis, United States - SummitStone Health Partners

Description

Overview

A Quality Improvement Manager is needed to help us in our endeavor to build the healthiest community in the nation one person at a time.

The Mission:
At SummitStone Health Partners, we strive to foster trust, empower recovery, and inspire hope to strengthen and enrich our Northern Colorado community.

We need your help to make this vision a reality.

We are building a team who believes in providing crucial services at crucial times, helping the people in our community at their most vulnerable particularly those who are often overlooked and underserved.

We Embrace Our Diversity

Come As You Are:

A core value here at SummitStone.

We want you to be your authentic self while at work, so we welcome and actively seek team members of different backgrounds, identities and experiences. SummitStone is committed to fostering a diverse and inclusive environment, honoring each individual's whole-self by embracing differences in race, ethnicity, ability, age, gender, sexual orientation, spiritual beliefs, socioeconomic status, language and the inherent intersections of many different identities. We invite everyone to share our journey and are proudly an equal opportunity employer.

Experiences and Backgrounds We Look For

If this sounds like your calling, then we want to help you succeed, grow, and thrive at SummitStone.

• Location: Fort Collins, CO
• Status: Full-time, 40/hrs. per week - Hybrid

What Youll Do:

Responsible for managing the daily functions of the Quality Improvement Department and overseeing select Quality Improvement staff. Under the direction of the Quality Improvement Director, the QI Manager ensures that quality regulations are adhered to in programs across the agency and ensures continuous improvement in the quality of all clinical and medical service provision. The QI Manager monitors outcomes for programs, service lines, and grants, and is responsible for reporting on quality outcomes to funders and to regulatory stakeholders. The QI Manager reviews clinical processes, procedures, and policies for efficiency, regulatory compliance, and QI standards, and trains and lead QI specialists to carry out this work. The QI Manager acts as a key team member on the SummitStone Continuous Quality Improvement (CQI) committee and develops collaborative relationships across departments to help carry out CQI recommendations in our service lines. This position will demonstrate a commitment and provide leadership for Summitstone Health Partners values by delivering visionary and operational leadership while fostering trust, collaboration, and a diverse and inclusive environment.

Duties can include:

• Evaluate and assess data/reports for level of service, productivity, and capacity planning.
• Assist in reviewing compliance with federal, state, and local regulations. Assist with the development of policies and procedures that lead to compliance and improve programs and processes.
• Provide staff training on regulations, service coding,[TC1] and documentation. Acts as the Quality Department liaison on the SHP Chargemaster Committee.
• Coordinate, assist with, and supervise the audit of internal charts to ensure they meet all State and Federal regulations. Prepare for and assist with external audits.
• Work alongside clinical, medical, and quality department leadership to develop peer review procedures and to maximize efficiencies with automated reporting in our electronic health record.
• Coordinate with staff to respond with any plan of correction that is required due to quality audit findings.
• Participate in work groups and committees throughout the agency to provide input on regulations, reporting, and quality indicators.
• Supervise other QI staff members that coordinate to meet the above duties, specifically the Quality Improvement Specialist and Client Advocate.
• Perform other duties as assigned.

Required:

• Bachelors degree in Psychology, Social Work, or related field required.
• More than two years of experience in leading groups through assessment of programs and processes, problem solving, and implementation.
• Knowledge of diversity and inclusion with the relevant ability to engage, communicate, interact, and work effectively and cooperatively with people of different backgrounds, identities, and culturally diverse communities.

Preferred:

• Masters degree in Research Methodology, Statistics, or related field preferred.
• More than two years of experience in Quality Improvement, program monitoring, or overseeing clinical health outcomes preferred.
• Previous experience working in the Mental Health field preferable
• Previous experience supervising teams that perform clinical, medical, or quality functions preferable
• Bilingual/bi-cultural preferred.

Some positions include driving a company vehicle and require a valid Colorado drivers license.

Start With Yes

At SummitStone, we show up not only for our clients, but for our staff as well. You will be joining a team of committed professionals who believe in the power of starting with yes where an unparalleled level of teamwork and support can solve any challenge.

We believe that people can and do recover, but we also know that they cant always do it on their own. Thats where you come in. If you have any or all of these qualities, we want you to consider us for your next career move:

• You believe in being a voice for behavioral health in Northern Colorado
• You embrace equity for your clients, teammates, and partners
• Collaboration and creativity are crucial to helping you solve problems
• You show up as your genuine self to help guide others through their toughest times
• Through continuous curiosity, exploration, and reflection, youre eager to adapt and learn

Total Rewards

The typical hiring range for this position is $68,182 - $81,817 annually, based on relevant years of experience.

Benefits

We know that most people arent just searching for a job, theyre searching for a career.

But more than that, theyre searching for a sense of belonging and purpose. Whether youre at the start of your journey or you already know where you want to be, you will have access to a level of support and teamwork that is uncommon in the field of behavioral health today.

Along with that, positions are eligible* for range of benefits including:

Time that you deserve for a balanced life

• Flextime Scheduling
• Paid Time Off (PTO)
• Ten paid holidays, including one floating holiday
• Extended Leave Bank (ELB)

Financial benefits

• 403(b) Retirement Plan with an employer match
• Cafeteria 125 Plan
• Loan forgiveness program eligibility
• Referral Bonus available for employee who refer new hires
• Ongoing support for learning and development, including reimbursement and supervision for license and certification

Health, Medical, and Wellness

• Medical Insurance
• Dental & Vision Insurance
• Life Insurance and Long-Term Disability (LTD)
• Malpractice Insurance
• Option to participate in Employee Resource Groups

*Based on working 20+ hours per week

Reach Out

SummitStone will provide persons with disabilities reasonable accommodations. If reasonable accommodation is needed to participate in the job application or selection process, please let your recruiter know.

Questions? Please email us at