Night Auditor - Charlotte, United States - SpringHill Suites by Marriott Charlotte Ballantyne

SpringHill Suites by Marriott Charlotte Ballantyne Charlotte, United States

3 weeks ago

Description

The SpringHill Suites by Marriott hotel, located in the Charlotte/Ballantyne area, is currently hiring for a full-time Night Auditor. The person hired for this position will work 11pm-7am. Weekday and weekend availability is required.

We are offering a $250 Sign-on Bonus*

PRIMARY PURPOSE: To provide efficient and courteous service to each customer; accurately computing the daily income of the hotel by verifying that all customer accounts are correct and in balance by the following morning and functioning as the overnight Manager-on-Duty (MOD) in accordance with company policies and procedures

RESPONSIBILITIES

Meets and exceeds customer and team member expectations by providing service and teamwork
Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy
Runs computer through nightly processing sequence to reset for next day's use in balancing of applicable functions
If applicable to hotel, audits food and beverage income posting and charges
Audits room revenue and other income
Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts
Processes all city ledger work to accounting
Adheres to hotel policies and procedures
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate
Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager
Must achieve required threshold scores according to brand and company inspections.

REQUIREMENTS

High School diploma
1-2 years experience working as a Hotel Night Auditor
Excellent computer skills including knowledge of Microsoft Word and Excel
Excellent math and reconciliation skills
Experience using hotel reservation system such as FOSSE or OnQ is a plus.
Organization skills and attention to detail
Customer Service oriented
Must be flexible in work hours to accommodate last minute changes in scheduling
Must have strong interpersonal skills to engage and interact with associates and guests

JOB SETTING AND PHYSICAL DEMANDS
Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment. The Night Auditor must be able to quickly maneuver to any location in the hotel. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.

Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

*Sign-on Bonus: $100 will be paid after working 30-days and the remaining $150 after working 90-days.

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