Front Desk Night Auditor - Charlotte, United States - Hyatt Centric SouthPark Charlotte

Hyatt Centric SouthPark Charlotte Charlotte, United States

1 week ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application todayCompensation:

$16 per hour Based on Experience

Responsibilities:

Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
Complete additional bookkeeping, administrative, and accounting procedures as requested
Make sure every hotel guest has a pleasant stay

Qualifications:

Excellent customer service and communication skills are required
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Must be computer proficient; experience with accounting or reservation software is a bonus
Requires a flexible schedule that allows for overnight shift hours
Some college is preferred but a high school diploma or equivalent is required

About Company

Hyatt Centric SouthPark Charlotte takes pride in being a fun environment to work in with a great management team and staff.

Health, dental, vision, and 401K plans are available.

*Staff meals are provided daily at no cost*

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