- High school diploma or equivalent required; bachelor degree preferred
- 1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required
- Knowledge of and experience with bank products, online banking, mobile banking applications, banking cards, etc. preferred
- Helpful, friendly, approachable, enthusiastic and professional disposition
- Accurate and efficient productivity
- Team player approach, capable of thriving in a continually changing environment
- Critical thinking skills
- Enthusiastically support the bank's values and mission
- Engage customers in meaningful conversations regarding their financial needs and goals, identifying referral opportunities for banking center team members
- Cultivate professional relationships with customers, listening carefully to their needs and displaying empathy to provide the best service possible
- Proactively help to resolve customer concerns in a timely, professional and positive manner, escalating issues to next level of authority, as needed
- Display a high degree of integrity, trustworthiness and professionalism at all times
- Actively promote teamwork, leading by example and taking initiative to assist others
- Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud
- Open new accounts, as needed, and recommend new products and services to meet customer needs
- Complete all essential training and display enthusiasm for continuous learning, accepting constructive feedback from more experienced team members
- Maintain consistently good punctuality and attendance to work
- Follow Bank policy, procedures and guidelines to protect customers and bank assets
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Retail Service Specialist
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ES Ring Marina del Rey, United StatesE&S Ring is a leading residential property management company with apartment communities located in some of the most desired neighborhoods across California. In addition to having our communities strategically positioned in the heart of these neighborhoods, we also have a long-st ...
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Open Bank Los Angeles, United StatesThe Loan Servicing Specialist is responsible for the loan daily reporting, loan payment & property tax monitoring, compliance documents and disbursing funds for residential loans. Handle Loan Payment(s), Late Charge(s), NSF payment(s), Non-post/Rejected item(s) and GL monitoring/ ...
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Covenant Surgical Partners Los Angeles, United StatesDe La Pena Eye Group, a Covenant Physician Partner, is looking for a Fulltime Patient Services Specialist to join our busy and growing team in Los Angeles, CA. · Please note the pay range for this position is **$18-$22/hr**. · **About the Opportunity** · Working **Monday through ...
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IT Service Desk Specialist
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1st Century Bank Los Angeles, United States1st Century Bank, a division of MidFirst Bank, is a full service bank with a vision of unparalleled client service in Los Angeles. The Bank's core principles are flexibility, responsiveness, and the ability to create tailored solutions, coupled with its commitment to provide exce ...
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CITY OF BEVERLY HILLS Beverly Hills, United StatesPLEASE APPLY DIRECTLY ON OUR WEBSITE: · **Who We Are** · The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors. This characteristic, combined with outstanding staff in all departments, has been a ha ...
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Atriyo LLC Los Angeles, United States**Hi,** · **Role: On-Site Service Specialist** · **Job Type: Temp to Engage** · **Shift: 9:00am to 6:00 pm (Mon · - Fri)** · **Rate: $21/hr** · **Location: Century Park Suite 2300, Los Angeles, CA 90067** · **parking is available.** · **Summary** · Temp to Engage Must be vaccinat ...
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On-site Service Specialist
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Vminds Technologies Inc Los Angeles, United StatesSummary · Manager's Job Description: $21/hr Temp to Engage Must be vaccinated and show proof. · Looking for someone with an an open mind to learning systems and being trained, and able to work as a team. · On a daily basis They will be responsible for setting up conference rooms, ...
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Resident Services Specialist
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ES Ring Los Angeles, United StatesE&S Ring is a leading residential property management company with apartment communities located in some of the most desired neighborhoods across California. In addition to having our communities strategically positioned in the heart of these neighborhoods, we also have a long-st ...
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Client Service Specialist
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CalPrivate Bank Beverly Hills, United States**CalPrivate Bank is an equal opportunity employer, committed to diversity, equity and inclusion.** · **Job Title - Client Services Specialist** · **Department - Beverly Hills Branch** · **Reports To - Client Services Manager** · **FLSA Status - Non-Exempt** · **Job Summary**: · ...
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Service Pricing Specialist
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Service Pricing Specialist
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Coastline Equipment Long Beach, United States**Purpose**: · Responsible for assisting with the implementation of standard job pricing at the dealership and building and maintaining the service pricing database for all locations. Manages and implements the Company's strategic plans relating to Preventative Maintenance (PM) a ...
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Member Services Specialist
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Frazier Industrial Company Long Valley, United StatesCustomer Service Specialist · The Customer Service Specialist is a full-time role based at Frazier's corporate office in Long Valley, NJ. The role interacts with customers and prospects to provide information in response to inquiries about Frazier products and services. A primary ...
Client Service Specialist - Lawndale, United States - Bank OZK
Description
Qualifications:
About Us:
Built on a legacy of more than 100 years in banking, we pride ourselves on our commitment to excellence, exceptional customer service, and year-after-year recognition of our industry leading financial performance.
We are dedicated to building community and strive to help our customers succeed financially.
By helping to facilitate financial stability for our customers, we positively impact their lives and support families and our communities.
We are socially responsible. We also aspire to foster a productive and enriching work environment for our team members. When our customers and team members thrive, we achieve success for our bank.About You:
Being the best bank for our customers and team members begins with outstanding talent that possesses and displays the following attributes:
Your Role:
In this role, you will build professional relationships with customers and promote a positive, helpful and friendly team environment.
You will contribute your unique talents, skills and experiences to help our customers, your team and our bank get better every day, providing exceptional customer service at all times.
Our successful team members perform the following responsibilities every day:Job Expectations:
Ability to operate normal and customary equipment/technology used in a business environment, with or without accommodation
Note:
This description is not an exhaustive list of all job responsibilities, skills and standards required. Other job responsibilities, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
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